Could do good with more breakfast options. Had problems in assessing WhatsApp Voice calls.

Excellent staff! The room size was good.

Stayed in September 2022

The hotel is clean and comfortable. But the best thing about the hotel is the staff who can not do enough for you. They were fantastic.

Stayed in September 2022

the curtains are rubbish lights come through

very clean

Stayed in August 2022

I had a good experience at Ambassador hotel, new and clean room, good AC, comfortable bed, the staff was friendly, helpful and kind especially Mr. Nader and Ms. Noor, Thank you.

Stayed in August 2022

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Friendly staff and amazing food, the breakfast was great and have various options especially I am a picky person and I cant eat everything, but i had no problem with food in this hotel ! perfect hotel The hotel is in nice area around the Boulevard Area, its very clean also and they have room serviceall the time I requested for cleaning the room because i forgot to put please clean the room and at night tgey sent me cleaning person and changed the sheets and cleaned the room. Very recommended and special thanks for the check in person who helped me with many information and things needed for my travel and stay

Stayed in August 2022

but only sunlight can enter the room morning

all good

Stayed in August 2022

Nothing, very respectful staff

Very nice staff especially Mr. Hamzah. Good location and close to the boulevard. I didn’t have chance to try their breakfast.

Stayed in August 2022

Nothing

-Delicious food -Big bathrooms and beautiful designs -Kind staff And I loved the swimming it’s very cozy and private Very comfortable beds

Stayed in August 2022

it was really wonderful stay at Ambassador hotel. very nice and elegant and spacious room with very fabulous Amman view. very cleaned. it's actually an artical unique design. with digital touchs. with very cozy gym and out door swimming pool. nice outside terrace and elegant lounge. we would like to thank everyone at Ambassador Hotel, reception staff and their manager for their follow up and excellent service that they made our stay more than wonderful and we would love repeated again.

Stayed in August 2022

Nothing

spacious, clean and comfortable room the breakfast was rich and delicious their staff are friendly and helpful Thank you Ambasador you guys made my stay special

Stayed in August 2022

Nothing really :)

We LOVED everything in the hotel - staff, rooms, service and food. It is one of the best hotels we ever stayed in with my husband. We would only give a small suggestion to serve more fresh fruits for breakfast maybe. Keep up your amazing work, guys! The location is good as well, safe area with embassies close by. Also, worth mentioning the fact that when we stayed there second time during our vacation (as we went to another city and came back to Amman), the hotel upgraded our booked double room to a Suit! That was so wonderful! We really enjoyed it. Next time we are in Amman, will definitely stay at Ambassador hotel! Thank you so much for everything, guys! :)

Stayed in May 2022

nothing

it’s quite clean, calm with amazing decoration and comfort, the staff were very helpful specially miss noura ; she was very welcoming and nice to me.

Stayed in August 2022

Beautiful hotel and amazing staff, thanks to Noura especially for excellent service and consideration!

Stayed in July 2022

May be toaster in breakfast area to toast the bread on my own. And should have hair drier and iron in all rooms. However everything else was fantastic

Fantastic property, very new furniture, ultra clean and all latest electronic gadgets in hotel. Service was good and has some scope for improvement. However I will still give overall rating of 9/10

Stayed in July 2022

WiFi signal inside the room is very poor Only in the lobby is good

Everything was great Room - restaurant - swimming pool

Stayed in July 2022

That was an amazing trip and a perfect hotel. Cleanliness and the services available were outstanding. As a nice bonus the hotel is really new and well-kept. Breakfast was tasty and fresh food did not disappoint us. Thank you guys for welcoming us.

Stayed in June 2022

maybe one thing to add is that curtains are not blackout and doesn’t cover all windows, so so much light comes inside room difficult to sleep.

Stayed in June 2022

On an environmental front I suggest an updated housekeeping policy; to save precious clean water don't change the bathroom towels if they are left hanging up! Left mine hanging and did say not to bother changing them, but they were replaced anyway. Lovely to have fresh towels but after one day they are still reusable, after all they were used to dry a clean body! As foreign visitor I feel strongly about trying to make some small effort and many European hotels already have this policy.

Lovely hotel which offers a great base for days out exploring whilst also being very comfortable when needing to stay in and recharge one's batteries. The newly-reopened swimming pool is small but great for refreshing exercise and a chance to relax outdoors on a sun lounger. The cafe-bar serves real coffee and the rooms have kettle, cups etc to make your own cup of tea. Staff always helpful and welcoming; ask at Reception for any advice needed. My return flight involved very early start so Chef organised packed sandwich, fruit & pastry to replace the missing breakfast, although I really didn't want to leave!

Stayed in June 2022

Breakfast

Breakfast is ordinary. Location very good.

Stayed in June 2022

Only one recommandation

Nice staff

Stayed in May 2022

Everything about the Hotel is phenomenal, You would only expect such services from a premium five star hotels. thanks a lot for the great service 😘

Stayed in June 2022

it wasn’t little far from my usual destination

it was new , clean, comfortable, quiet

Stayed in June 2022

Excellen stay in Amman, highly recommended. The hotel is outstanding: rooms are generously sized (upgrade provided for free), very clean, water provided, parking, fast internet, good breakfast, friendly staff.

Stayed in June 2022

No real coffee for breakfast, only nescafe.

Nice hotel, bed very confortable. Room quiet.

Stayed in May 2022

Disappointing that breakfast coffee was poor, tasted like instant.

Breakfast offered a wide selection including cooked foods with some variety each day. Also lots of salads and local savoury cold dishes. Prepared fresh fruit like melon was delicious, plus whole fruit and fruit salad. Heaps of bread, rolls and pastries so, altogether it was possible to eat a full meal; ideal if one is off exploring for the day. Breakfast in the dining room was always kept running smoothly by Maria, even when larger tourist groups were in.

Stayed in June 2022