1. The bed was fine, but this is the first hotel I've stayed at where we had to do bedding ourselves? Why.... couldn't you just have housekeeping do it for your guests? 2. Hot water and pressure of the shower was weak. But at least it worked 3. The room itself was stayed at really needs a good clean or renovation. Seemed very run down.

Location was the main selling point for this hotel as is the price. If it weren't for these, might be a bit hard to recommend.

Stayed in February 2024

We booked a room with a spectacular city view but we were moved to a different one that had a blocked window.

Very central location and incredibly helpful staff!

Stayed in April 2024

Noise levels are high need earbuds and breakfast is minimal

It’s in prime location and extremely panoramic views of Roman Amman !

Stayed in April 2024

Dusty room, bathroom, generally cleanliness is not a feature of this accommodation.

Perfect location, very good breakfast (local cuisine).

Stayed in January 2024

We did not receive the room that was booked and indicated in the reservation description. Extremely noisy environment from the street, and at night entertainment overhead in the restaurant and then pop midnight moving furniture while driving every night. In the morning, a poor breakfast with an old vegetable salad.

Stayed in March 2024

The breakfast was really basic (a piece of cake or some bread with a few dips). Parts of the hotel were also under renovation at the time and the room was quite loud at night, from other patrons of the hotel and the activity in the streeet. The bathroom was a bit dirty, but it was good enough for us.

The location is excellent and the price was good for the area.

Stayed in January 2024

Main problem is that the staff of the hotel or the he rooftop bar were very loud even at night. Rooftop is great but the staff is unable to keep it warm during winter by opening the door and the windows for no apparent reason. Also, the impression is that the maintenance in the rooms was not done in the last ten years or so. Many details could be improved.

Amazing rooftop, with great view in the Roman theatre. Food was good. They also offer plenty of services.

Stayed in January 2024

the price does not match the existing facilities, the bathroom is very narrow and not good, the hot water doesn't last long, the blanket is uncomfortable, not a standard hotel blanket

Stayed in December 2023

Bathroom, old broken but again rooms are being refurbished.

Location was brilliant. Close to Downtown and Roman Ampitheatre. Fantastic roof top terrace and dining area. Staff were so helpful. Our room was tired and dated but clean. Rooms are being refurbished.

Stayed in October 2023

shower could do with better shower head

Location, friendly staff, good value for money, large room, roof top area with bar and restaurant and lift

Stayed in October 2023

Great guys run this establishment, they couldn't do enough for us. Arranged transfers everywhere including to the Palestine border & Louie even provided us with a Jordan sim card. View from the roof top restaurant is incredible. Big shout out to Louie & Wally. Hope the wedding went well Lou & your mother is OK Wal. Highly recommended.

Stayed in September 2023

Bahromm, noise on the street we're trying to get out of the room.

Situation, staff, breakfat on the terrasse

Stayed in October 2023

we where 5 people my room 507 was great the other 2 couples had to change their rooms for various reasons but again the reception staff was great. the rooms need a little attention to cleaning, and some paint

the rooftop restaurant was lovely the food was very good, the staff was very friendly. i lost 3 weddingtype rings while washing my hands ,did not notice until i got to my room. went back to the restaurant. at first we looked in the garbage and than someone remembered that they saved them for me, and i got all of them back. every one of the staff cheered with me. thank you soooo much.it has an authentic charm.breakfast is included in the price, and good.

Stayed in October 2023

Bathroom needs to be fixed. Lots of facilities are broken.

Stayed in October 2023

My room was quite ordinary.

Lovely lobby area. Great lace to sit, chat and watch the world go by.

Stayed in September 2023

Wi-fi could have been better.

The hotel's location was good. Downtown, close to a lot of the sights, including the Roman Theatre and Citadel. Many good restaurants nearby. The hotel staff were great. Always friendly and helpful, and willing to organise trips etc for you. Louie, the manager, was so helpful. The room was a little basic, and wi-fi was intermittent, and the AC struggled (but kept going!). Bed was comfortable, and what a sight from the room, overlooking the Roman Theatre. The buffet breakfast was nice, and tasty. The rooftop bar had great views, although did not serve alcohol. I would stay here again.

Stayed in October 2023

-Breakfast had limited options. Cappuccinos or other types of coffees are not included. -Cleaning processes can be improved, although they were very helpful with our request.

Louie was amazing and super helpful. The hotel has the best location downtown and it’s very easy to move around the city. The view from the room was beautiful. Big room, and nicely decorated. The rooftop is very nice

Stayed in September 2023

The room was quite dirty and some of its equipment was just not working or destroyed (eg. the toilet). There was no toilet paper. One minus - but I guess it's not the fault of the hotel - the mosque in front waking you so at 4;30 am every day. In general it's not a bad hotel and it's located great but it was quite expensive for such standard...

The location is excellent, the AC works well, bed is comfortable and the breakfast was nice and with a great view.

Stayed in September 2023

Bathroom was very basic and could do with an upgrade

The welcome and hospitality were excellent. Louie looked after us from the start.. Organised a full trip and discussed options Very accommodating and organised...we were v reassured by his obvious competence Location was perfect..right across from the Roman Theatre and in the heart of the city.

Stayed in September 2023

The beds were very creaky and the bathroom needs a revamp. There was no cold water at the sink.

The help from Louie was amazing. He looked after us so well helping with taxis from the airport. An absolute asset to the hotel.

Stayed in September 2023

This property was incredibly good value for money. It was thoughtfully set up - good fridge - we had just stayed at a 5 star hotel where the fridge didn’t even work so was impressed!! Comfortable bed. Good shower. Apparently it is about to have a major renovation so think it will be amazing as the location and staff are great.

Stayed in August 2023

Bad points the hotel is doing renovations which they would do to the early hours of the morning :/ We had to change rooms several times as had no hot water.

We stayed for 4 nights in Pasha hotel. The location is great to see the major sites in Amman and close to restaurants and down town. We booked several trips through Pasha Hotel although probably could get them cheaper if you shopped around it was more convient and less hassle. The breakfast was very basic same as the rooms. The staff very helpful and always tried there best to help

Stayed in June 2023

No Internet connection in fifth floor

Stayed in July 2023

There should've been water

Stayed in June 2023