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Reviews of Art Hotel Downtown 2 stars

30 King Faisal Street - Downtown ( City Center), 11118 Amman, Jordan

#93 of 175 hotels in Amman

Guests' Choice

Review score

Based on 209 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.3

  • Location

    9.4

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 27 November 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Premium Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    1.The wifi is not great, but fixable. 2. Because the building is old, it doesn't look pristine clean, but that is due to the age of the building, not any fault of the staff. 3. A small, but not very iminportant suggestion - perhaps a separate power point for kettle would be helpful.

    Staff were excellent in friendliness, manner, helpfulness and their english understanding was great, especially with all at reception. All requests were received with a positive attitude and were completed to a very high standard.

    Stayed in November 2023

  • Reviewed: 10 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The hotel was in a central location with lots going on. The room was spacious and the staff were very helpful; ladies at the reception as well as the cleaners

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Premium Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Hotel is located right in the busy area of Amman with plenty of restaurants, shops etc... and also very close to the main sights. Room was spacious with a balcony to the main street. Breakfast is good and served on the 4th floor of the building with a panoramic view of the city. The manager was very kind, friendly and very helpful by giving us good recommendations on what to do and see. Best value for money!

    Stayed in October 2023

  • Reviewed: 24 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were most accommodating and went out of their way to make sure we were happy guests. Room was quiet a bonus for prime downtown location.Returned to stay again. Breakfast had many choices

    Stayed in September 2023

  • Reviewed: 23 September 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Premium Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Wifi wouldn't connect and it was tricky to park nearby.

    Great location, friendly staff and nice breakfast.

    Stayed in September 2023

  • Reviewed: 4 August 2023

    7.0
    Good
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There were small insects in the bathroom. I reserved the room for one night by booking app for 45 JD, but when we arrived we paid 51 JD , the receptionist said that booking doesn’t calculate the payment exactly. We reserved a airport taxi but there wasn’t enough space for the laugages.

    The location is perfect. The room is big enough and comfortable.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    8.0
    I am before I haw expiritans
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It's for me bust hotel

    I nid gat roo 9 am

    Stayed in July 2023

  • Reviewed: 28 July 2023

    9.0
    Our stay was very pleasant in the hotel. The staff are very welcoming and helpful. I liked everything about our stay. Th
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The property is very clean, and nearby everything you need. Also, the downtown vibes is so cool and vibrant.

    Stayed in July 2023

  • Reviewed: 26 June 2023

    8.0
    Great location, friendly staff and a genuinely warm welcome to Amman!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great location in downtown Amman, easy to walk around the city and explore the main sites. Lovely rooftop restaurant & so friendly! The Manager introduced himself to me at breakfast & was so helpful with telling me what to see - as a solo female traveller I felt safe and cared for by the staff, even down to the manager standing with my luggage to flag a taxi down to take me to my next hotel. Whilst not as “shiny” as some of the other hotels I used, this wins hands down for location and a warm welcome!

    Stayed in June 2023

  • Reviewed: 13 May 2023

    8.0
    Friendly staff and great location
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms can be a little noisy if you are facing the street.

    Hotel is in a very good location, close to many restaurants. The staff are all very nice and helpful. I arrived to the hotel around 4:30am and was checked in by Laith at reception who was very quick and helpful. My interactions with reception afterwards were also great, they ensured I didn’t have to change rooms as I booked part of my stay through Booking.com and then one night through a tour operator. The hotel is basic but was good. My room was spacious, clean, had hot water and even a balcony.

    Stayed in May 2023

  • Reviewed: 26 April 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not well lighted hallways, no slippers inside the room.

    The location is great for getting some souvenirs because it is juat around the al balad.

    Stayed in April 2023

  • Reviewed: 23 March 2023

    7.0
    I loved the location and the staff.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 8 nights

    The cleanliness of the room was not that great. The beds were very hard in spots, like the mattresses were not the same firmness, and in fact were too firm in spots. They almost felt like box springs. The breakfast offering was really weak. No fruit was ever out. Instant coffee and a toaster that you had to hold down to toast the only offering of prepackaged white sandwich bread was disappointing. An offering of yogurt would have been lovely. Fresh fruit would be good too. I ended up going out to breakfast each day. The elevator also broke down and was unusable at times during my stay. The stairwell was tricky to use as it was difficult to figure out where to come out to reach the lobby.

    The staff was very, very friendly and helpful. The location was excellent.

    Stayed in March 2023

  • Reviewed: 28 February 2023

    7.0
    location good, could use s bathroom scrubbing.
    • Leisure trip
    • Couple
    • Premium Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    a bit grubby

    good location

    Stayed in February 2023

  • Reviewed: 4 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    Location can’t be beat. Breakfast was included and it was adequate but nothing special. Overall the place feels a bit dingy but it does have some nice touches as well. Wi-Fi was actually good in my room.

    Stayed in February 2023

  • Reviewed: 19 November 2022

    9.0
    highly reccomend
    • Leisure trip
    • Solo traveller
    • Premium Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    the staff went the extra mile to help me with the room as I was feeling unwell and wanted a quiet room away from Main Street and noise. the lady working gave me the room which was the quietest and had a large bed. she also checked to make sure I was ok later if I needed anything.

    Stayed in November 2022

  • Reviewed: 7 November 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Premium Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The wifi was not great- mostly spotty. While the hotel is in a fantastic location, a room with a window to the main Street will get honking and street noise all night.

    The location was great! clean hotel and very nice staff.

    Stayed in October 2022

  • Reviewed: 9 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was not so good. There was a basic spread of food, but it did not seem to have much care or attention given to it. The terrace for breakfast has a great view, although the whole area could have been much cleaner and better maintained overall

    The rooms were spacious with comfortable beds. The location is excellent, walking distance to most sites. However, the central location does mean that it can be noisy.

    Stayed in October 2022

  • Reviewed: 9 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Road noise was the downside of having a nice view from our room on the front of the hotel. The elevator was super slow.

    Our room was on the front — nice view but had a lot of road noise. There was always somebody at the front desk. They arranged an excellent driver for our 2 days of touring nearby sights.

    Stayed in July 2022

  • Reviewed: 12 June 2022

    9.0
    Can't beat this place for the price, central location, and breakfast view of downtown.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 2 nights

    The only snag I found was I had to pay the hotel for my stay on arrival, and it was confusing because I had given my credit card info when I booked online. I was concerned I was being billed twice for my stay. But as it turns out everything was on the up and up. But this Hotel cannot take VISA transactions through booking.com. So just be aware, you are not being charged for the reservation online.

    I loved the view from the breakfast area overlooking the city center.

    Stayed in May 2022

  • Reviewed: 1 June 2022

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Premium Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Little dated, fridge doesn’t work once you leave room.

    Great location in the downtown and really friendly, informative staff especially at reception (2 young men, sorry can’t remember there names!). Great breakfast falafel.

    Stayed in May 2022

  • Reviewed: 9 May 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast choices and set up

    Location

    Stayed in April 2022

  • Reviewed: 1 May 2022

    8.0
    good rate value for money
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    cleaning of the common spaces (room insteda was clean), breakfast very basic

    location was very central, staff very kind

    Stayed in April 2022

  • Reviewed: 24 April 2022

    7.0
    Great location for downtown Amman
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Booked a taxi for 0030 from airport it obviously hasn’t been booked Breakfast was poor

    Great location

    Stayed in April 2022

  • Reviewed: 23 April 2022

    8.0
    Great location and value, brilliant staff.
    • Leisure trip
    • Group
    • Premium Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very noisy at night during Ramadan, may be a good idea to ask for a back room.

    Great location, brilliant view of down town from the Balcony. very friendly and helpful staff.

    Stayed in April 2022

Showing 1 – 25

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