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Reviews of City Citadel Hotel,Amman 2 stars

53 King Hussein Street Opposite of the central bank of Jordan, 11101 Amman, Jordan

#114 of 177 hotels in Amman

Guests' Choice

Review score

Based on 536 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    9.0

  • Facilities

    7.5

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Quadruple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Our bathroom shower was leaking which made it very messy.

    The location pf hotel was perfect.The staff was helpful and friendly.Breakfast was good.Beds were comfy.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Overall it was a great place to stay budget friendly, amazing staff, never get a better location than that with good bre
    • Leisure trip
    • People with friends
    • Twin Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    There were 2 things that can be improved which is the toilets can habe lock door / fully soundproof doors with airout not all the rooms have airout in the toilet another things drinking water is not always available.

    Th best thing about this hotel is the staff it was feeling like home when we stay there specially Mr.saif with his kindness and supportive guy and Mr.Ahemd helped us to not get scammed which we nearly fall for it and he helped us waiting for us outside the hotel

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast just single sandwich

    Location

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    Acceptable. Good staff and good location.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Well the room really needs some renovation. The smell from drainage is bit annoying. But it’s a budget stay, so it’s still within acceptable range.

    The staff are very nice and friendly. The location is good if you plan to visit some attractions nearby.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    it was very nice stay and the place is close to all places , and Sief was very nice and helpful
    • Leisure trip
    • Family with young children
    • Economy Single Room
    • Stayed 1 night

    all is well

    the place is cozy and comfortable and the receptionist Sief is very friendly and helpful .

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • People with friends
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    I recently stayed at this hotel and found it to be a mixed bag of experiences. While the prices could be more budget-friendly considering the services provided, there were several standout aspects that made the stay enjoyable. Firstly, the room could definitely use a fresh coat of paint, and the absence of complimentary water was disappointing. However, what truly elevated the experience was the exceptional service provided by Saif, the receptionist. His helpful and friendly demeanor truly made the hotel feel like home. Despite the shortcomings, the hotel excels in flexibility. Saif went above and beyond to accommodate our needs, providing us with an iron and hair dryer upon request. This level of attentiveness and willingness to cater to guests' needs is commendable. The hotel's location is another highlight, conveniently situated close to various attractions and amenities, with the added bonus of parking facilities for guests with vehicles. In summary, while there are areas for improvement such as pricing and room amenities, the outstanding service provided by Saif, coupled with the hotel's flexibility and prime location, make it a worthwhile choice for budget-conscious travelers seeking a comfortable stay.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Good value for the money.
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Pretty noisy. One o’clock in the night people were talking in the hall out loud.

    Very good location, right in the city center. Pretty clean, for the money I paid, everything was ok. The guy in the reception is amazing. Manager the same.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Noisy room from the street traffic.. outdated and dusty.. bathroom could use some updating.. beddng old..entire area, lobby, breakfast area , kitchen.. was way too smoky..

    Room was clean, but outdated.. front desk staff was very very attentive, helpful with whatever you need, full of information breakfast was great.ac works great.

    Stayed in April 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    noisy street

    near to the centre

    Stayed in February 2024

  • Reviewed: 18 January 2024

    9.0
    A hotel from another world
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The hotel needs some renovation, especially the showers!

    The architecture of the hotel is from another world. French high halls with a mix between modernity and old, it gives you an idea about another part of Jordan history that no one talks much about. The staff were the nicest people I met in Jordan (and Jordanian are quite nice people), very helpful, and understanding. They were always checking on us to make sure we were having a nice stay. The prices were amazing, close to the city centre 7min walk!

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Not totally clean

    Central location, broad room

    Stayed in December 2023

  • Reviewed: 1 January 2024

    9.0
    Recommend if you like it neat and simple
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    no proper parking space. got a ticket from traffic police for parking right in front of the hotel, we never knew it is not allowed.

    Nice location , value for money , good staff, economical if you are staying only overnight

    Stayed in December 2023

  • Reviewed: 10 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    The location of the hotel was great! :-) Everything you need to see in Amman was a walking distance from the hotel. The staff was nice, helpful and friendly. For this price it was a good deal!

    Stayed in September 2023

  • Reviewed: 4 December 2023

    7.0
    Made very pleasant due to excellent staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Our first room was a bit musty but second room on a return visit, was big and more comfortable with no issues.

    Well priced and you get what you pay for. Tidy but a little bit tired. Quirky. Staff are excellent, very helpful and responsive. Despite the hotel being a little bit tired, it is clean and tidy and staff more than make up for it. The rooms at the back of the property are much quieter due to front rooms facing a busy road. Recommend as a good cheap option with breakfast included and as a great location to Citadel, Amphitheatre and some of of the more interesting streets for cafes.

    Stayed in November 2023

  • Reviewed: 23 November 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It locates very close to Bazar Night Market, walking within 10 mins and you can find may shops, restaurants…

    Stayed in November 2023

  • Reviewed: 20 November 2023

    8.0
    Amazing hotel , friendly and welcoming staff . Good breakfast
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Didn’t clean the room for three days .

    It was near the major attraction . Everything is on a walking distance.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    7.0
    Great location
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It was very loud right off a major street.

    Good location near the city center.

    Stayed in October 2023

  • Reviewed: 16 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Street noise

    Staff , location

    Stayed in November 2023

  • Reviewed: 13 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Very very noisy because of the traffic

    Location, staff

    Stayed in November 2023

  • Reviewed: 12 November 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Cold water in shower Very slow delivered and unorganized breakfast wasting at least 1h of Your day

    Perfect location - 5 minutes from Citadel and downtown Extremely nice staff

    Stayed in November 2023

  • Reviewed: 5 November 2023

    8.0
    Good location for okay price
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Bit noisy

    Great location, nice aircondition, excellent staffs on the reception

    Stayed in October 2023

  • Reviewed: 4 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    I like Ahmad the reception, he is very friendly and helpful

    Stayed in November 2023

  • Reviewed: 1 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Ahmad is really informative and helpful

    Stayed in October 2023

  • Reviewed: 24 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    very nice and helpful staff. hotel close to the center. I highly recommend

    Stayed in October 2023

Showing 1 – 25

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