the main restaurant

everything

Stayed in July 2023

Nothing

Clean,location, view, staff

Stayed in July 2023

breakfast was very good location was good but it doesn't fit everybodytreat people equal

Stayed in July 2023

Breakfast and the sun bed

The breakfast was not met my expectation as all food is so simple I didn't find also a sun bed directly, I waited about 30 min until I found one

Stayed in June 2023

A 5 star hotel should have smart tv's and a bit more commendations

Stayed in July 2023

Service was a tad bit slow.

Location and cleanliness of the rooms

Stayed in July 2023

The two breakfast main areas were fully occupied and crowdy, we could receive the breakfast in the Hamam area (with spectacular view on Dead Sea). But the buffet and beverage zone there was smaller (less options I assume), so we needed to ask the waiter if we wanted anything (eg, juice, pancakes). Which was okay, but sometimes we needed to wait a little or felt disturbing because these waiters where so buzzy with cleaning tables and helping others. But thumbs up for the cooking team and waiters. As we checked out on time, we did not have the opportunity anymore to access the inside pool and facilities for free anymore (which was a little bit sad). Just a reminder for us, to enjoy this before we check out the room. Luckily we could still use all the outdoor facilities

Extremely polite and helpfull staff, very attentive poolguards Nice adult areas in the swimming pool Overal feeling of clean environment Close to the private beach This hotel also have some guests who puts their towels on the laying beds at the swimmingpool but dont show up for the half of the day or dont use the extra beds for their children... We had the feeling that the staff keeps an eye on this, and when someone wants to lay somewhere (and the bed is occupied for a long time), the staff cleans the bed and can provide you with a sun - umbrella. Just feel free to ask!

Stayed in June 2023

Bed not in the standard for the structure

Facilities, food

Stayed in June 2023

Pool hours

Location and access to Dead Sea. A lot of variety in breakfast buffet

Stayed in June 2023

We booked 2 rooms for our family, but rooms were far from each other

Dead sea was wonderful, the hotel is comfortable

Stayed in May 2023

There was no sewing kit in the room

Everything was great !

Stayed in June 2023

The workers speak Arabic to us even though we spoke English back. The bed was incredibly bad and old that the springs came out and tore us while we slept. We were never asked if we wanted all inclusive, not even when we met the reception. Even so, we are thankful we missed it because the food was a disaster. Signs for allergens were missing, nor were the ingredients of the dish we were eating. The waitresses don't understand cutlery language and took our plates while we went to get another thing. For a 5 star hotel, it was disappointing with the communication as people neither understand nor speak English which is the world language. So pricy. We are so disappointed. It should be 3-4 star at max.

Private access to the beach and mud.

Stayed in June 2023

The drink prices. £17 for two lagers and they weren't even pints is beyond a rip off.

Loved the pool area and really good selection for breakfast. Great access to private beach area where you can do the traditional mud covering and float in the dead sea.

Stayed in May 2023

The room wasn’t very clean, we found traces of something brown and thick on the bathroom trash (we’d rather not think about what it was), the sink of our tub wasn’t working at all, so I tried taking off the thing that blocks the water : turns out it was stuck good because it was pretty dirty underneath. Also, we struggled to turn the water on and change the temperature in the tub. And that’s just a small account of what we didn’t like.

The stay was fine and we had a good time. We particularly enjoyed the beach and the “only adults” swimming pool with a vista on the Dead Sea. The room was spacious and cosy. The staff was very pleasant and welcoming. The breakfast was amazing !

Stayed in June 2023

Dinner was a bit of a let down. We could either have the buffet for 27JOD per person (approx £60 altogether!) which felt very expensive for what it was, or order room service which was much cheaper with a good varied menu. We opted for room service which would've been fine except the menu was inaccurate (item pricing). The staff got our order wrong, and then blamed the menu for being wrong, but still asked us to pay for the extra meal that we hadn't ordered. It was eventually sorted it out but not without a small argument first. This was quite disappointing and put a bit of a damper on the night.

We had a great stay at Crowne Plaza Dead Sea. My partner and I chose to stay for a night to enjoy the Dead Sea access and it was well worth it. The Dead Sea was magical, there was free mud to cover ourselves with, shower facilities, towels etc. The pools were also fantastic - an adults' only pool with a bar and sunset view, and a huge all-welcome pool separately. We were offered a free upgrade and had a great room with a little terrace where we could sit in the evening. The included breakfast was fantastic and worth it - huge variety, hot and cold, high quality food. The parking felt very safe.

Stayed in May 2023

definitely there is lot of room for improvement in Dead Sea beach

restaurant

Stayed in May 2023

the lad that delivered our room service had a massive attitude?

the overall hotel, look, rooms and pool

Stayed in May 2023

Beach 🏖️

Swimming pool

Stayed in May 2023

I think they need to add more options for vegaterian . Also it’s hard to find the staff in case of an emergency .

The view , the pools which were maintained clean and tidy

Stayed in May 2023

Beautiful hotel. Great libanese restaurant, the manager of it was very nice and helpful for us even though he needed to improvise due to circumstances. Good access to the dead sea with mud spa and showers.

Stayed in May 2023

Beach small

The staff

Stayed in May 2023

Staff were uniformed when restaurants and pools opened and closed. We showed up a couple times to find them closed and Not all restaurants were open.

Resort had plenty of seating around the pools and the beach. We took advantage of the adults only pool as it has a bar we could get drinks at. The main big pool did not have theirs open. The resort itself is beautiful.

Stayed in May 2023

Parking is way too small and crowded High priced

Nice location Nice room Breakfast

Stayed in April 2023

cleanliness, dusty tables in the restaurant and balcony and bad smell everywhere we go the bar had nothing i wanted even though i was choosing from the menu .. each time they bring me what they have not what i want.

friendly staff , comfortable beds raising up ibrahim recreation, mosab guest relation and oday housekeeping (unfortunately i cant remember the name of the housekeeping attendant but he had great attitude) everyone was offering us complimentary water and ice

Stayed in May 2023

the hotel have a private part of dead sea accessible using a windowed elevator. you have all the facilities there to take the shower after swiming in dead dea and applying the mud mask Dinner/breakfast are buffets ( you have both options international and local food ) the dinner is not included in the price. People are nice like the majority of jordan people

Stayed in May 2023