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Reviews of Grand Palace Hotel 4 stars

Queen Alia Street, 11110 Amman, Jordan

#93 of 177 hotels in Amman

Guests' Choice

Review score

Based on 183 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Although hotel is a bit old, but no effect on comfort and cleanliness. Nothing really to complain about.

    Clean room and bathroom. Nice facilities.

    Stayed in March 2024

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 5 nights

    Breakfast was excellent

    Stayed in December 2023

  • Reviewed: 17 December 2023

    7.0
    Good
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bath shower

    It was a quiet

    Stayed in December 2023

  • Reviewed: 26 November 2023

    7.0
    It’s a safe convenient and welcoming place to stay with a good breakfast and they are used to the fact that most flights
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The title grand is a little bit outdated. It really needs a massive refurbishment in the both rooms(I stayed in the sister property for two nights) the bath or the shower didn’t work properly. There’s an overriding smell of tobacco throughout the whole property, but that’s actually Jordan all over.

    It was convenient for the thing I needed to do and has some good facilities a nice bar and a breakfast is absolutely superb.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly staff. We were lucky to be able to do a late check out so we could connect in the best way with the flight that evening.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    8.0
    Enjoy Jordanian hospitality
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    There is no shop within close range. Busy and Abdali neighborhood is walking distance, but the way there is not pleasant for pedestrians.

    Staff are very friendly and helpful. You can use the pool and roof top bar at the connected hotel, the Regency Palace.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    9.0
    The kindest most hospital staff , really made my stay high recommend
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are quite dated in design , and the location is abit noisy as next to a school and motorway

    The staff were incredible - so polite and friendly and accommodating , they went out of their way to help with everything and anything needed

    Stayed in September 2023

  • Reviewed: 25 August 2023

    8.0
    Good for one or two nights but not sure you could walk outside as very busy road probably need cab
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s clean but sadly it needs a refresh carpet furniture in all the rooms. Would not put us off stay again as the amenities in regency & bar area are lovely

    Gave us access to the regency hotel with roof top pool, Dj, indoor pool, best breakfast in Jordan, great themed restaurant in regency

    Stayed in August 2023

  • Reviewed: 2 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Unfortunately, a guest had a "call girl" with him in the hotel, and the scene was quite unpleasant, especially if you are traveling with your children. The a room was initially VERY unclean, especially the carpets and smelled horribly of cigarets. But upon complaining to the staff, it was cleaned the next day thoroughly. Special thanks to the head of reception who was very diligent and made sure I had more than a pleasant stay.

    The best part about this place is its location. The breakfast was very good.

    Stayed in August 2023

  • Reviewed: 27 July 2023

    9.0
    Lovely staff
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We stayed two nights and the room was spacious and had everything we needed. The bed was very comfortable, we slept like queens. The staff was friendly and helpful. This was the only hotel we stayed at which gave us never ending water. We left our last day to Petra before breakfast (included), but the lovely staff provided us with breakfast in tuppers to go. Would definitely go back there.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    9.0
    Perfect
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights

    Everything was fine, need some renovation the bathroom but it was ok and very clean!

    Breakfast was excellent, rooms big, staff excellent, special thanks to IKSANDAR AFRAM for being so helpful and the lovely fruit basket in the room 👌🏻

    Stayed in July 2023

  • Reviewed: 19 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Counter staff were a bit disengaged at times and it was a challenge to try and get back my baggage I left for the day after I checked out and went on a tour before airport

    Clean, comfortable rooms and great restaurant/gym/pool attached to hotel next door as well

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast buffet was not the best we found in Jordan

    We spent one night in Amman and this hotel was a very good choice as it provided a quiet room. The room was very clean and the staff was very polite. Good value for money

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    Good for a night.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We chose this hotel for the pool but we couldn’t go. The one the rooftop is quite small and it was packed because of a convention. The indoor one was next to a room booked for a wedding ceremony.

    The room and the hotel is clean and comfortable. The food buffet in the morning is great and delicious with lots of choice.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Handspray not available

    Staff, Mazhar was very welcoming

    Stayed in July 2023

  • Reviewed: 2 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Good property, friendly staffs

    Stayed in July 2023

  • Reviewed: 17 June 2023

    8.0
    excellent deal, with friendly staff
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the old furniture, and toilet very old fashion, and not proper

    strategic location, good price, excellent buffet, staff especially the receptionist (Iskander)

    Stayed in June 2023

  • Reviewed: 16 June 2023

    9.0
    it was really great stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    swimming pool was little bit dirty, a lot of people fixing stuffs around swimming pool and terrace

    the room was really ok, very comfortable bed, all the necessary cosmetics. swimming pool had amazing view, and delicious breakfast with many options for kids

    Stayed in June 2023

  • Reviewed: 11 June 2023

    8.0
    pleasant, comfortable, amazing friendly staff
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    Staff will go out and about for your comfort. I had a big clean and beautiful room. I booked with no breakfast and they still gave it to me for free. they also offered me a very good late checkout. would totally recommend it.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    9.0
    very good stay many thanks to the staff especially Mr. Iskandar at the front desk.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    location, hospitality and cleanliness

    Stayed in May 2023

  • Reviewed: 19 May 2023

    7.0
    Comfortable stay & Convenient Location
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The property is little old, so carpets are little worn out. Bathtubs had some water running issues, there is not hand shower in the toilet. Breakfast could have been much better. The options in hot menu are quite limited and served not a right temperature.

    The location, spacious, staff was courteous. They allowed us early check in. The rooms are well lit and equipped with basic things like coffee, locker, fridge.

    Stayed in May 2023

  • Reviewed: 17 April 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Some staff were rude expression and some were very good and helpful

    Everything was excellent except some of the staff were not smiley face

    Stayed in April 2023

  • Reviewed: 14 April 2023

    8.0
    Comfortable large rooms with a great breakfast, nice indoor pool and gyn.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Some traffic noise, especially during the day? as beside a busy road. This is an older hotel but it is being well maintained. So long as this continues the hotel will remain great value for money.

    Large comfortable rooms and the best breakfast we had in Jordan.

    Stayed in April 2023

  • Reviewed: 6 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Room, people on the reception , breakfast.....Everything was good. We have appreciated our stay in our hotel and we will absolutely recommend it to our friends if they come to Jordania. So Thank you for all.

    Stayed in March 2023

Showing 1 – 25

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