Reviews of Hilton Amman 5 stars
07 lliya Abu Madi Street , Shmeisani , Amman, Jordan
#1 of 176 hotels in Amman
Guests' ChoiceReview score
Based on 1501 hotel reviews
9.5Score breakdown
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Cleanliness
9.6
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Comfort
9.7
-
Location
9.4
-
Facilities
9.5
-
Staff
9.6
-
Value for money
9.2
-
Free WiFi
9.0
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Reviewed: 14 May 2024
Raouf
United Kingdom2 reviews10“Luxurious comfort delivered with warm hospitality at the Hilton Amman”- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing really everything was very good , I would mention if the gym can have earlier access through the room key card.
The Hotel was modern , very clean , comfortable and had all the amenities and facilities which are I needed. The breakfast was very good varied and delicious with good quality cooking . The most pleasing part of my stay was the generous hospitality and welcoming approach of all the staff , I arrived late at night after a long journey the check in super smooth and I was welcomed warmly and was offered a nice upgrade which I was very grateful for , the reception staff Usama , Ahmed were super helpful on arrival , on check out Muneer and Sara were very kind . Marwa the Cheif was very kind and she ensured my dish was delivered promptly and well presented, Maaz the other Chief made a very nice and fresh Menaqeesh, nice and hot just right for the morning . The room was very comfortable and had a great view of the south part of the city . All my prior requests were met before arrival .the gym had what I needed and on one day I had to use the gym earlier than usual the reception staff arranged for this to happen without any difficulties. The Hilton Amman is a great example of the excellent service and comfort you would expect from the Hilton brand.
Stayed in May 2024
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Reviewed: 14 May 2024
Carol
United States2 reviews10“Great place to stay in Amman”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Excellent
Stayed in May 2024
-
Reviewed: 14 May 2024
Hans
Australia11 reviews10“Amazing”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
N/a
Clean
Stayed in May 2024
-
Reviewed: 13 May 2024
Najla
United Arab Emirates1 review10“The staff, location, food and location are great.”- • Business trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
The security checking even if you go for a min outside the entrance.
The staff are amazing. The hotel has great facilities, clean and in the best location. Food at the hotel main restaurant is so good.
Stayed in May 2024
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Reviewed: 11 May 2024
Moathsito
United Arab Emirates9 reviews3 helpful votes10“Memorable Stay”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
There was literally nothing that we didn't like about our stay.
The hotel staff were extremely nice, very friendly, professional and attentive as they checked on us multiple times if there was anything that can be improved or if there was anything that we needed which made us feel like at home. The breakfast was incredible with a lot of options! The fresh zaatar pastries and um ali really stood out even though everything else was amazing. Honestly, it's one of the best hotel experiences ever.
Stayed in May 2024
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Reviewed: 10 May 2024
Simon
United States1 review9.0“Excellent Staff who were always pleasant and engaging.”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 4 nights
The staff were extremely polite and professional and always willing to offer up any assistance requested during my stay.
Stayed in May 2024
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Reviewed: 7 May 2024
Mustafa
Iraq43 reviews1 helpful vote10Exceptional- • Business trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
Lovely stay and it was clean and special thank to Mr muneer from reception
Stayed in May 2024
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Reviewed: 5 May 2024
Saj
United Kingdom10 reviews5 helpful votes10“EXCELLENT HOSPITALITY”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
There was no sockets close to the Bed and only One socket in the room for Uk Plugs - i found that very incovenient.
Excellent hospitality ! Nimr what a star at Reception. Having stayed at other 5 star Hotels in Amman ( of which there is only 23) Nimr is very Hospitable and will go well out of his way to make your stay welcoming. Zain at Breakfast Reception is very welcoking and comes across very cheerful and lifts your mood !!!. The Hilton Team here in Amman are living upto why its Rated 9.5 on Booking.com Well done to all the Hilton team : from Valet Parking , reception , Room service and Breakfast team . You have to try this Hotel people.
Stayed in May 2024
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Reviewed: 29 April 2024
Samer
Israel16 reviews2 helpful votes10“Fantastic Hotel, Location, and Hospitality”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
Nothing
Exceptional experience, very welcoming staff they were incredibly helpful and generous with their time and advice .we have given a free breakfast ! the room was very clean , and the breakfast was excellent Thanks for making our visit much better !
Stayed in April 2024
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Reviewed: 28 April 2024
Omar
Saudi Arabia5 reviews4 helpful votes9.0“Great, needed more comfortable bed”- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 5 nights
- • Submitted via mobile
The beds are not comfortable, it could be way better
Clean, Friendly Staff, and Location
Stayed in April 2024
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Reviewed: 28 April 2024
Amr
United Arab Emirates22 reviews5 helpful votes9.0Superb- • Business trip
- • Solo traveller
- • King Room
- • Stayed 4 nights
- • Submitted via mobile
WIFI connection is very bad had to be on data roaming all the time.
Clean, welcoming and helpful staff
Stayed in April 2024
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Reviewed: 28 April 2024
Hassan
Israel9 reviews10“The best hotel stuff I have ever seen”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
The best in Amman
Stayed in April 2024
-
Reviewed: 27 April 2024
Simone
Italy97 reviews10 helpful votes10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Everything clean and modern
Stayed in April 2024
-
Reviewed: 26 April 2024
Majed
Bahrain10 reviews4 helpful votes10Exceptional- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
Great experience. Special thanks to Mr Ehab for his accomodation.
Stayed in April 2024
-
Reviewed: 25 April 2024
Gangsuo
Canada10 reviews3 helpful votes10“Its service team is the best one I met in my two weeks travel in Middle East. Especially, when they noticed that I will”- • Business trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
NA
The hotel is very clean, the bed is very good for sleep, no effect to your love one
Stayed in April 2024
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Reviewed: 25 April 2024
Ahmed
Canada2 reviews9.0“too expensive for a short night”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
too much security on the entrance
nothing
Stayed in April 2024
-
Reviewed: 22 April 2024
Victoria
United Kingdom30 reviews3 helpful votes9.0“Great place to stay in Amman, reasonably priced for a 5* with breakfast”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Wonderful staff who upgraded us on arrival. Great views over Amman.
Stayed in April 2024
-
Reviewed: 16 April 2024
Abd
Israel36 reviews5 helpful votes10“Excellent hotel for families”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
Its a minor issue, but rooms are not sound proof, you can hear the voices of people in the next room, either from inside room or while walking the hallway
I enjoyed my stay to the fullest, the staff were super kind and mindful; most importantly the hotel, with its staff were very welcoming and understanding with my little 1 year old twins and always cared for us to feel comfortable
Stayed in April 2024
-
Reviewed: 16 April 2024
Maiden12
Malaysia11 reviews3 helpful votes10“Fantastic staff and beautiful hotel”- • Leisure trip
- • Group
- • Deluxe Twin Room
- • Stayed 1 night
The front desk staff was extremely welcoming and friendly. We were kindly updated to a beautiful and larger room. Breakfast was excellent. I just wish we could have spent more days in Hilton.
Stayed in April 2024
-
Reviewed: 14 April 2024
Hanan
Qatar1 review10“Great hotel with great location and staff”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
They checked us before the check in time and they were generous
Stayed in April 2024
-
Reviewed: 14 April 2024
Jihad
United Arab Emirates2 reviews10“Exceeded my expectations”- • Leisure trip
- • Solo traveller
- • Superior King Room
- • Stayed 2 nights
- • Submitted via mobile
Very clean and the staff is very helpful and supportive. Liked how professional everyone is and ensuring that your needs are met on time. For sure my go to place from now on when I go to Jordan.
Stayed in April 2024
-
Reviewed: 10 April 2024
Ozgur
Switzerland12 reviews2 helpful votes9.0“We had a wonderful stay as usual. Our room was spacious, well furbish and comfortable. Thank you!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Rooms are spacious, well furbish and comfortable.
Stayed in April 2024
-
Reviewed: 9 April 2024
Rasha
United Arab Emirates6 reviews10“Exceptional stay !”- • Leisure trip
- • Solo traveller
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
The staff are very very professional, decent & friendly. Nemr at the reception was exceptional
Stayed in February 2024
-
Reviewed: 5 April 2024
Seba
Hungary1 review10“It was a short but nice stay, staff were all so nice specially Sara at the reception she amazing”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
It was a nice and very clean and the staff were all very nice and polite and i enjoyed Ramadan's tent
Stayed in April 2024
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