King Hussein Street, 77110 Aqaba, Jordan
#17 of 79 hotels in Aqaba
Guests' ChoiceBased on 1091 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.1
Staff
9.3
Value for money
8.4
Free WiFi
9.5
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End of dialog contentReviewed: 13 May 2024
Muhammad
IsraelBit pricey
Exceptional staff. Clean rooms and beach. Good food.
Stayed in May 2024
Reviewed: 10 May 2024
Sameh
IsraelNo thing
All ia very good
Stayed in May 2024
Reviewed: 10 May 2024
Mohammed
GermanyWhile my stay at Kempinski Hotel Aqaba was overall fantastic, one aspect that disappointed me was the inability to swim in the pool or on the private beach in the evening. It would have been more convenient and enjoyable if these facilities were accessible later into the evening. Despite this, I still had a wonderful experience at the hotel.
"Staying at Kempinski Hotel Aqaba was an exceptional experience. The five-star hotel offered a delightful and comfortable stay. The view from the hotel was stunning, adding to the overall charm of the stay. From the luxurious amenities to the attentive service, every aspect of my stay exceeded expectations. I would highly recommend Kempinski Hotel Aqaba to anyone looking for a luxurious and memorable stay in Aqaba."
Stayed in May 2024
Reviewed: 4 May 2024
Taryn
SwitzerlandNothing…
It’s a beautiful hotel, extremely clean with a fine ambience. The location is great and the staff were simply amazing. I look forward to going back.
Stayed in May 2024
Reviewed: 2 May 2024
Jacqueline
United KingdomAll of the hotel staff were very helpful and Fatima and Huda in particular were very helpful
Stayed in April 2024
Reviewed: 28 April 2024
Waleed
Saudi ArabiaBreakfast was not the best. AC was not cold.
Location Staff Beach and Swimming Pool
Stayed in April 2024
Reviewed: 28 April 2024
Jai
IndiaIndian food options were not there! Despite having our Bollywood stars stay at the place
Exceptional, views are breathtaking
Stayed in April 2024
Reviewed: 17 April 2024
Oroub
Israelthe luxurious experience
Stayed in April 2024
Reviewed: 10 April 2024
Muneer
JordanNothing
Staff are amazing best service ever
Stayed in April 2024
Reviewed: 6 April 2024
Jean-claude
JordanIt was only a very minor point and it didn't really affect the pleasure of the stay, but there was the continuous sound of some motor or electric engine that could be heard even at night. But it was not really loud, and again, it didn't affect the stay in any way.
The staff was exceptionally kind, courteous, friendly and professional. In particular Jiries, Sham and Huda, and also Fatima. The room was comfortable, and the sea view as expected, beautiful. Breakfast was excellent and served in a pleasant atmosphere.
Stayed in April 2024
Reviewed: 4 April 2024
Daria
United KingdomThe gym could use some love - it’s way too hot, the staff didn’t know how to lower temperature; on weekends had to wait a while for a treadmill to free up even though there’s space for an extra treadmill. Staff at the front desk could be trained a lot better - we were told that we’re eligible for a discount on our stay as we’re Kempinski members as well as an upgrade to club access for 30 JOD. When we got the bill at the end of our stay, we were told they couldn’t apply a discount even though we even have a paper showing the previous receptionist confirming & also that we misunderstood and club access was 30 JOD per night, rather than per stay (when previous receptionist told us it was a flat fee). This is really disappointing as it resulted in additional 200 JOD cost and not th experience I’m used to from Kempinski
We had a really lovely stay! Beautiful location, great beach (clean, lots of fish) Amazing staff especially Jason at the bar Really clean
Stayed in April 2024
Reviewed: 17 March 2024
Thomas
Saudi ArabiaThe breakfast while tasty did not change from day to day, more variety would be good.
The room and view was excellent, as was the house keeping staff.
Stayed in February 2024
Reviewed: 13 March 2024
Mohammad
JordanFood Location Customer service
Stayed in March 2024
Reviewed: 10 March 2024
Muhammad
JordanNA
All in All , it was perfect stay . Place , view and staff made this wonderful and contribute in a successful trip
Stayed in March 2024
Reviewed: 10 March 2024
Fady
LebanonTruly Nothing!
Very sleek and stylish contemporary design. The rooms, adorned in pristine white, exuded a refreshing feel with abundance of natural daylight streaming in. It truly felt like a breath of fresh air. Probably the best beachfront at Ayla with stunning views, not to forget the infinity pool. F&B, service, cleanliness, comfort, and friendly helpful stuff who are attentive to details, are all top notch!
Stayed in March 2024
Reviewed: 6 March 2024
Ali
AustriaThe initially provided baby crib was not safe for a 9 months old baby, but we immediately got a new one which was great.
The staff - especially the staff at the breakfast, they must be among the nicest and most wonderful people we met in Jordan or on anyone of our travels. Keep up the good work. They made us our baby daughter have so much fun, love and laughs Everything we needed was met with utmost respect and effort. Even when we needed a tool to repair our stroller, or the light of the fire detector above our bed to be turned off. The broken baby crib as replaced the same night.
Stayed in March 2024
Reviewed: 3 March 2024
Gomah
IsraelNothing
It exceeded my expectations Very good very fantastic hotel
Stayed in March 2024
Reviewed: 27 February 2024
Orwa
IsraelThat the hotel can provide some toys to the room and baby bottle worming and diaper pail and they didnt , if you dont have , dont write that you hav e it
Almost everything
Stayed in February 2024
Reviewed: 27 February 2024
Rashed
JordanBreakfast can be improved.
Modern and comfortable
Stayed in December 2023
Reviewed: 27 February 2024
Subhia
IsraelThe bed not comfotable
The view
Stayed in February 2024
Reviewed: 11 February 2024
Ahmad
Saudi ArabiaThe food quality is medium compared to the very high price charges, the curtains are dirty from inner layer (looks nasty), and the ceiling insulation is very poor as we kept hearing guests above us slamming the floor during the night For the 5 stars given the expectations were higher.
Breakfast was perfect , location is very good, the staff are extremely helpful and professional.
Stayed in February 2024
Reviewed: 7 January 2024
Sara
PortugalOne of the hotel restaurants didn't turn out as expected, both food and service were poor. Some of the hotel staff seem a bit unwilling to help, might need some training effort.
Nice room view, great pool and beach, wonderful breakfast and bar lounges.
Stayed in October 2023
Reviewed: 23 December 2023
Robbert
NetherlandsNo airco in the gymn
Good facilities friendly staff nice location
Stayed in December 2023
Reviewed: 23 December 2023
Fatmé
United Arab EmiratesNothing
The beach is so beautiful and the staff are so professional and helpful
Stayed in December 2023
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