Al-Arab Street, 11910 Amman, Jordan
#106 of 177 hotels in Amman
Guests' ChoiceBased on 296 hotel reviews
7.9Cleanliness
8.1
Comfort
8.2
Location
7.8
Facilities
7.9
Staff
8.7
Value for money
7.8
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 May 2024
Elmahgoub
LibyaClean and tidy place
Stayed in May 2024
Reviewed: 11 April 2024
Mohd
United Arab EmiratesThe room was not that clean
Location
Stayed in April 2024
Reviewed: 11 April 2024
Mudassar
PakistanHot water is in limited quantity and you have to waiit to get the supply heated again. Breakfast was average Less variety
Rooms was very spacious
Stayed in April 2024
Reviewed: 13 January 2024
Mohsen
Saudi ArabiaBreakfast wonderful
Stayed in January 2024
Reviewed: 12 January 2024
Zainelabidin
CroatiaHas all services even dry cleaning and ironing. Room service is so clean and friendly. Breakfast crew are so friendly and clean.
Stayed in January 2024
Reviewed: 23 December 2023
Hashem
ItalyMy recent stay at this hotel was nothing short of fantastic, thanks in large part to the incredible staff. Everyone we interacted with was cordial and kind, creating a warm and welcoming atmosphere from the moment we arrived. A special shoutout to Rania at the reception, who went above and beyond to ensure our comfort. She was super kind and attentive, addressing all our needs with a smile. The breakfast here deserves a special mention too. It was abundant, offering a delightful variety of both sweet and savory options. Whether you're a fan of a hearty meal to start your day or prefer lighter, sweeter fare, there was something for everyone. The quality of food was excellent, and the dining area was always clean and well-maintained.
Stayed in December 2023
Reviewed: 28 September 2023
Enas
JordanThe breakfast was very delicious and so the staff.
Stayed in August 2023
Reviewed: 18 September 2023
Mehmet
TurkeyNoise : On Fridays
Breakfast : Fair WI-FI : Fair Location : OK Personnel : Experienced and Friendly
Stayed in September 2023
Reviewed: 27 August 2023
A
United Arab EmiratesOld furniture, no parking, i hope they find solution for those concerns and would love to try it again
friendly and responsive staff
Stayed in August 2023
Reviewed: 16 August 2023
Anis
KenyaVery far from downtown and malls. The morning receptionist refused for late checkout and only gave two extra hours while our flights was at 3 am. We asked for half rate of at least one room but he refused. So we had to checkout by 2 pm . Breakfast was very limited - not much variety.
Rooms were spacious and nice .
Stayed in August 2023
Reviewed: 12 August 2023
Neil
United KingdomSome of the staff struggled with English, especially in the restaurant. . Needs improvement if they want a wider customer base. Quality of food was however very good with huge portions! Hanifa the Ghanaian maid should be promoted because of her communication skills.
The hotel is geared for the local guest (Saudis and Gulf States) more than Europeans but pancakes at breakfast were a nice touch. The hotel is modern with good facilities such as supermarket, beautician and coffee shop (though the swimming pool is quite small) and the area around is clearly developing at a fast rate. Superb sweet shop 5 minutes walk away.
Stayed in August 2023
Reviewed: 6 August 2023
Christopher
United StatesThe breakfast was average
The coach in at the swimming pool was so nice and friendly with my grandchildren. I really appreciated him
Stayed in August 2023
Reviewed: 3 August 2023
Qarmash
Israelnew instruction
staff are friendly
Stayed in July 2023
Reviewed: 31 July 2023
Luis
MexicoNo complaints.
As practically anywhere in Jordan, the people are the main asset of this country. This hotel is no exception; the people are gracious, courteous and kind.
Stayed in July 2023
Reviewed: 16 July 2023
Fabian
United StatesDidn’t like it being so far from the airport and taxi could cost a little. The room could use a little upgrade though
The room was a 3 bedroom which worked perfectly for my family of 6 traveling
Stayed in July 2023
Reviewed: 8 July 2023
Adeeb
Jordansize of the room is small
staff is execellent
Stayed in July 2023
Reviewed: 29 May 2023
Mazen
Australiathe food is not fresh all the time. Disappointed
Mixed breakfast; eastern and western
Stayed in May 2023
Reviewed: 15 May 2023
Mohammad
Saudi Arabiano private parking almost every day there is wedding parties and the music sound is too noisy & u can’t find a place to park ur car
location
Stayed in May 2023
Reviewed: 25 April 2023
Igor
CroatiaLocation and staff
Stayed in April 2023
Reviewed: 20 February 2023
Manna
United KingdomNothing
The staff was nice 👌
Stayed in February 2023
Reviewed: 16 February 2023
Miklós
HungaryHot water was not permanently avialable.
Stayed in February 2023
Reviewed: 28 December 2022
Taimoor
United KingdomBrilliant for families, very safe and clean. Staff were very helpful. The family room we had was more like an apartment, great having a separate bathroom from the kids.
Stayed in December 2022
Reviewed: 23 October 2022
Gesa
GermanyVery loud street, when you open the window. Quiete far away, but good parking lots and much space in the room. In October the pool was very cold and not very clean.
Breakfast with fresh pancakes and Omeletts.
Stayed in October 2022
Reviewed: 6 October 2022
Ahnaf
Malaysiacozy nice place to stay. have shop nearby
Stayed in September 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content