Al Jama'a Street , 11941 Amman, Jordan
#23 of 175 hotels in Amman
Guests' ChoiceBased on 132 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
8.4
Facilities
9.0
Staff
9.4
Value for money
8.7
Free WiFi
9.8
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End of dialog contentReviewed: 16 October 2021
Imad
JordanBreakfast was good but some items are expired
Nice place helpful staff clean room
Stayed in October 2021
Reviewed: 2 November 2023
Maan
United Arab EmiratesLocation. Very noisy street, sound proofing terrible or non existent. Rooms small. Coffee shop too modest to entertain business guests. Overall, not suitable for business travelers at all.
Staff very polite and welcoming. Very helpful too. Cleanliness acceptable.
Stayed in August 2023
Reviewed: 27 June 2023
Ammar
United StatesNo guests allowed
Good
Stayed in June 2023
Reviewed: 6 March 2023
Haya
United StatesWe checked into room 502 and things appeared fine at the first look. As we came back to the room later in the evening, we found out that the TV wasn't working and the air conditioning wasn't working, called the maintenance and they came in pretty soon and tried to fix the problems with no luck. The room was scorching hot as the temperature was in the high 80s outside that day. They said that they called in for an after hours maintenance service and they will be coming soon, it was after 9pm when this happened. We asked if we could get another room instead and the receptionist said that the hotel was fully booked. We decided to cut our losses, forfeit the money and go to another hotel so that we could get some shut eye after our international flight, we went to Booking and found out that they lied to us and had three rooms available for the night on Booking. We called the receptionist and confronted them, so they agreed to move us to another room. We got room 409 that was a lower category room and had an operating air conditioning. However, the TV didn't work, only one electric socket in the room worked, and one of the reading lights was broken. We just went to sleep feeling lucky we were checking out the next morning. As we checked out, we mentioned the problems we had and they called the manager to talk to us. This woman just added insult to the injury by saying that the air conditioning is just not allowed to be used in March except on one floor of the hotel. Really? I understand that things go out of order, and dysfunction happens, but don't go around lying and insult our intelligence by those kinds of lies that a child can see through. Nope to Monarch!
The location is good. The room was clean.
Stayed in March 2023
Reviewed: 20 February 2022
Ahmad
JordanThe entrance outside was full of dust, they began cleaning it at 4pm🙄 We booked a room with balcony but they gave us a room with no balcony, we told them we booked for one with balcony and we showed them our reservation and in return they showed us that in their "mobile" our reservation was not a room with balcony😳 I don't know whose fault was that, but after half an hour or so they agreed to give us a room with balcony. The carpet in the room wasn't clean, there was a very noisy sound in the room، like a motor or sth🥴 Honestly not worth the price.
🤷
Stayed in February 2022
Reviewed: 2 April 2022
Anonymous
JordanThe breakfast was really very basic and the bathroom was a fishbowl design, completely open glass.
Super clean, lovely staff, comfortable amenities.
Stayed in March 2022
Reviewed: 20 May 2024
Ihab
IsraelThere are no comments available for this review
Stayed in May 2024
Reviewed: 1 April 2024
Ihab
IsraelThere are no comments available for this review
Stayed in March 2024
Reviewed: 26 March 2024
Ayman
United Arab EmiratesThere are no comments available for this review
Stayed in March 2024
Reviewed: 27 February 2024
Abdallah
KuwaitThere are no comments available for this review
Stayed in February 2024
Reviewed: 27 February 2024
Abdallah
KuwaitThere are no comments available for this review
Stayed in February 2024
Reviewed: 20 February 2024
Sundeep
KuwaitThere are no comments available for this review
Stayed in February 2024
Reviewed: 30 December 2023
Anwar
United Arab EmiratesThere are no comments available for this review
Stayed in December 2023
Reviewed: 27 December 2023
Noora
United Arab EmiratesThere are no comments available for this review
Stayed in December 2023
Reviewed: 27 December 2023
Karo
IraqThere are no comments available for this review
Stayed in December 2023
Reviewed: 14 December 2023
Mariam
KuwaitThere are no comments available for this review
Stayed in December 2023
Reviewed: 21 November 2023
Loay
JordanThere are no comments available for this review
Stayed in November 2023
Reviewed: 3 September 2023
Hamzah
JordanThere are no comments available for this review
Stayed in September 2023
Reviewed: 15 August 2023
Julien
FranceThere are no comments available for this review
Stayed in August 2023
Reviewed: 27 July 2023
Mohammed
Saudi ArabiaThere are no comments available for this review
Stayed in July 2023
Reviewed: 1 July 2023
Mohammad
JordanThere are no comments available for this review
Stayed in July 2023
Reviewed: 9 June 2023
Red
ChinaThere are no comments available for this review
Stayed in June 2023
Reviewed: 12 February 2023
Alzaabi
United Arab EmiratesThere are no comments available for this review
Stayed in February 2023
Reviewed: 7 January 2023
Majed
United Arab EmiratesThere are no comments available for this review
Stayed in January 2023
Reviewed: 29 December 2022
Bilal
CanadaThere are no comments available for this review
Stayed in December 2022
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