The hotel employees were very kind and attentive to our needs! The location of the hotel is ideal to go eat and to go down to Petra. The rooftop of the hotel is very nice.

Stayed in March 2023

The bathroom door could not be closed in our room. And the doors to the corridor are so thin that we could hear everything happening outside of our room so we couldn't rest much, but probably we also had really loud neighbours.

Nice friendly, close to everything, good value for money.

Stayed in March 2023

very minor thing- bathroom would get very wet after a shower and there wasn't a mat to stop water being trekked through the room

the manager Alia was very helpful and friendly , we booked a family room with private bathroom and 4 single beds , bedding was clean and beds were fine. the dining area had hot water, tea and coffee available in the day which was great. location was ideal..there are restaurants , mini mart in walking distance and a fabulous pancake and waffle house ! 4 mins in a car to petra visitor centre , take a car, you will not want to walk back uphill after a day out at petra! breakfast is boiled eggs, breads, jam , salad...pleasant and filling!

Stayed in February 2023

Wonderful view from the roof top. Perfect position. Nice host!

Stayed in February 2023

The staff was really kind and helpful! They welcome us with a cup of hot tea what we could enjoy on the rooftop terrace. The man from the reception helped us what we should see in Jordan and he helped to prepare a route plan. The accomodation has a really good atmosphere and the view from the room is really beautiful. The location is also 10 point, 3 minutes to reach the restaurants and we could park easily with the car. The price value is also 10 pont!!

Stayed in January 2023

the washroom are congested and the shower hardly wets your lower body. upon asking the staff..the entire neighborhood water pressure is like this. secondly the beds were not comfortable and i guess you get what you pay for though. the staff is nice and tried their best to accomadate but its the water pressure which turns off when you cannot take shower properly.

Stayed in December 2022

Amazing location, very near to Petra and center. Staff was so nice and helpful

Stayed in December 2022

Was ,extremly cold. Room was small.

Location and the rooftop

Stayed in November 2022

everything is just perfect

Every thing about the property is perfect. the location, wifi connectivity, views from the room as well as the terrace and best of all the super friendly front desk gal Lea who is always at your service to make your comfortable better. for the price the hotel is a very very good stay. Lea and the staff that work there offer the best hospitality.

Stayed in November 2022

We would be happy for more space for storage of the clothes and items

Great hotel in the middle of Wadi Musa. It is very close to the entrance of Petra and easy to walk there. Everything needed is around in 2 mins walking - great restaurants, markets, bakeries, exchange… great value for money!

Stayed in November 2022

The staff is the best!

Stayed in November 2022

The smell was terrible, it was impregnated in the walls, mostly the bathroom. For someone on budget it works great, it has what you need however the rooms are very old, in my case the smell, like maybe they just clean with just water or they dont care adding some fragrances. I would say the place is not worth the money but because it is an expensive area and compared to others that charge a lot, it is an option... The parking is out on the street, if you are lucky you get a spot, literaly I saw a car hitting another car and they just left, at first I was afraid but Jordanians seem honest people. So if you are picky, expend a couple of bucks more to get a place according to your needs. Petra is a place with poor conditions, they depend only on turism so the conditions/infraestructure of many hostals/hotels are poor, I guess thats why the big hotels charge a lot.

The owner and manager are nice people

Stayed in November 2022

extremely low water pressure in the shower, at first no warm water, the water warms up only after around 5 mins wait. the object was not very clean

Really nice terasse with the view over the town on the top floor, welcoming and helpful hosts

Stayed in November 2022

Using a toilet was mission impossible. The water pressure was low and it was not possible to take a bath.

Stuff was friendly.

Stayed in November 2022

dangerous switch on the wall, low water pressuere, unfriendly and unhelpful woman receptionist, after paying the guest no longer counted, avoid this place

nothing

Stayed in November 2022

All is ok

View from the window and close to the city

Stayed in October 2022

no complains

friendly and helpful staff

Stayed in October 2022

I think with the high request of having before sunrise breakfast in Petra it should be an option to have it there sitting down.

The shower has a good pressure (rare thing in Jordan) but it is right behind a Mosque that starts really loud at 5AM. The breakfast to take away before 6.30 is in a bag, so it is comfortable but some things are really not great (like the hummus in a juice box). Some language barrier but overally it is a decent hotel for its price. 20 min walking from the actual Petra gate, so let's say that the name is a bit of a cheat.

Stayed in October 2022

The room was according to expectations and Lea went above that!

Lea was extremely friendly and helpful. We had messaged each other through the Booking.com chat before our arrival and she helped me make a last moment change. Upon arrival, I also booked the trip and overnight stay in Wadi Rum with her and everything was very well organized. The room had perfect air conditioning and was clean. It was also close to the Petra entrance (10 minute walk downhill) and had many cafes and restaurants closeby. On the last day, we had a late bus taking us to Wadi Rum and Lea allowed us to stay a few extra hours at the hotel. Lea really went above and beyond to make our stay at Petra an unforgettable one!

Stayed in July 2022

The receptionists were speaking to each other too loud. They were shouting to each other. People were smoking at the reception area.

The woman receptionist, was very kind and helpful. The hotel is very close to the restaurants of the city. Beautiful view from the rooftop.

Stayed in September 2022

all is good

Room is clean. Roof top is very nice and people are nice.😇

Stayed in June 2022

The hotel is very close to the Petra visitor centre so it is very convenient. In rooms is a bathroom. At the hotel is a dining room where guests can eat or dring something before / after sightseeing. A receptionist working at the hotel is a lovely cheerful person giving advice about sightseeing but also where to go to eat something local and where to buy what. From the terrance is a very nice view at Petra, especially at night.

Stayed in May 2022

old building which has been renovated ..

location is at the downtown

Stayed in May 2022

Noisy ..there was maintenance all day long

staff was helpful

Stayed in April 2022

The kindest people work at the Petra Gate Hotel. They are willing to tailor to one's needs. They also prepare delicious breakfasts and dinners within a very reasonable price range. The hotel comes with a covered terrace at the roof with the most beautiful view, perfect for watching the magical sunsets in Wadi Musa.

Stayed in February 2022