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Reviews of Petra Gate Hotel

Down Town ,Tourist Street, Petra, 71810 Wadi Musa, Jordan

#75 of 84 hotels in Wadi Musa

Guests' Choice

Review score

Based on 135 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.8

  • Facilities

    7.3

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Jona, the Lady at the reception was outstanding!

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice receptionist (Jana). They booked us bus to Wadi Rum and arrived car and she was surprised and just remind him agreed price not to cheat us (like usually almost every seller in Jordan wants)

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Inexpensive but very good value. Staff were very friendly and location was perfect

    Stayed in March 2024

  • Reviewed: 14 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Everything was good for us :)

    The host was lovely and the general vibe in the hotel was comfy. The room and bathroom were clean, although like much of Jordan, the bathroom had limescale and seemed in need of an update- although it was very clean so didn't feel too bad. The water pressure was a bit low but it was ok for us. I thought for the price it was very good value for money. Beds were firm and comfy! You can park outside on the road with no problem. There's a cool rooftop upstairs which was great to hang out in after dinner rather than going to the room. I would stay again but it's a budget traveller option.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The exceptional hospitality provided by the woman managing the hotel made our stay. From the moment we arrived, her warmth and friendliness created an atmosphere of instant comfort. What stood out was her unwavering commitment to going above and beyond in assisting us throughout our stay. Not only did she help us in purchasing unique gifts, shared insights about the best places to eat and made reservations for us at at a Turkish bath. The information she provided about how to explore Petra from the back door turned out to be priceless. In summary, Petra Gate Hotel exceeded our expectations. The location, coupled with the genuine hospitality and helpful recommendations, made our stay in Wadi Musa and visit to Petra unforgettable.

    Stayed in October 2023

  • Reviewed: 8 November 2023

    9.0
    Great down to earth place to stay in Petra. Very hospitable and helpful owners.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location, super friendly. Comfortable

    Stayed in November 2023

  • Reviewed: 7 November 2023

    9.0
    Amazing place to stay in Petra!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was a little bit small but this was only a minor thing.

    Amazing location - surrounded by shops and markets and a 25 minute walk from The Ancient City of Petra. Staff were so friendly and amazing, they gave us late checkout when I wasn't feeling well. Free tea and coffee facilities. Comfy bed. Amazing view from the window. Rooftop lounge area with even more incredible views. Hot water.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    8.0
    Will definitely stay here again!
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Location - need to take a taxi or shared ride to go to the Petra Visitors Ctr. Yellow taxi drivers want to charge 7 JD for each ride. Shared rides with white pickup trucks is 2 JD.

    Very helpful and friendly staff, especially Lea, the manager of the hotel. Ground Floor location of my room with 3 single beds. Her help in booking transport from Wadi Mus to Wadi Rum ( 10 JD versus 15 JD via Jett Bus).

    Stayed in November 2023

  • Reviewed: 16 October 2023

    9.0
    Nice central place for the night
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom could be a little nicer. It had a sketchy tube through the window, and the window could not open to ventilate after shower.

    Nice central location a few minutes drive from Petra, friendly staff, and nice room.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel close to the entrance to Petra (20min walk). Léa at the reception is super friendly and helpful. Gave us very good advice for restaurants and transport. Full breakfast. Possibility of having unlimited tea and coffee all day long.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    8.0
    The stay was good.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The receptionist was very friendly and always took care of our well-being, ensuring that we lacked nothing. The location of the accommodation is a strong point. Many shops and restaurants are just around the corner, and it's only a 5-minute distance from Petra."

    Stayed in October 2023

  • Reviewed: 9 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The fixtures and furniture are dated and could use renovation. But overall it's great value for your money

    Everything is kept super clean at this hotel. I could not see a speck opf dirt anywhere. There is free coffee and tea offered to guests The owner took care to ship my power bank to my camp in Wadi Rum, when I accidentally left it behind at this Petra hotel.

    Stayed in September 2023

  • Reviewed: 27 June 2023

    8.0
    Kind staff, parking, 5 mins drive to Petra Entrance.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Thin walls. Noise outside can be heard.

    Kind staff, parking, 5 mins drive to Petra Entrance.

    Stayed in April 2023

  • Reviewed: 22 June 2023

    8.0
    Nice rooftop and friendly staff value for money
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice little hostel in the centre of Wadi Musa. The best was the philippine lady at the reception, really nice, polite and helpful. Silent place and with a nice view of Petra. Amazing rooftop and Cheap prices. Reccomended

    Stayed in June 2023

  • Reviewed: 17 June 2023

    9.0
    excellent service ash’s great price
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    the second room hardly any water came out and the water pooled up, which is gross. also a stench came from the drain in the second room bathroom. this was a father-son adventure trip. no big deal to us, since we put the 4 boys in that room and the two dads took the first room! The staff in the late evening was on her phone while attempting to help me. literally on a phone call with a friend, which was annoying, but I am sure it’s hard to find night help and my question was resolved.

    we were greeted and taken care of very well. the morning/afternoon staff was impeccable and very friendly. She also arranged transport for us to the back door of Petra. I had forgotten a charging cord when we departed and she ran after us with it in hand. view of the sunset over the city is very nice. The beds are clean and comfortable enough for the price. one of our showers worked very well and water was hot even in the evening. they have a kettle in the lobby for tea and coffee. very relaxed environment.

    Stayed in June 2023

  • Reviewed: 18 May 2023

    8.0
    relatable to the price
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    a little bit far from Petra visitor center

    the Bedouin tent on the roof top is great

    Stayed in May 2023

  • Reviewed: 8 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Small room but very cheap and friendly personal.

    Stayed in April 2023

  • Reviewed: 3 April 2023

    8.0
    would recommend for stay while visiting Petra
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    creaky beds

    Friendly hosts, nice view from an upper floor and from a dining room which is on the highest floor, full variety dinner offered by hotel ( 7 jod per person ), good location approx 5 min by car from Petra Centre

    Stayed in March 2023

  • Reviewed: 14 March 2023

    9.0
    good value money and attentive receptionist
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    bathroom leaking everywhere once you showered but this is like that in the whole country.

    good location, comfortable room, really friendly staff, the Philippine woman helped us to book a tour to Wadi Ram with a really good value for money, always with a smile, thank you for your support :)

    Stayed in March 2023

  • Reviewed: 13 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine, just the electric outlets were a bit wonky.

    The staff is very welcoming and helps you out with everything! The location is pretty good, you can find cheaper restaurants and supermarkets close by.

    Stayed in March 2023

  • Reviewed: 8 March 2023

    8.0
    Nice people working in this place
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are basic,they would need renovation but totally adecvate to the price. Beds were clean and that is important.

    The personal is so kind..Gentlman moved my reservation as i had problems to come on scheduled day.The lady that is working is so kind with a lot of advices. The young guy wake me up so i would not be late...all were great! Rooftop offers great view. I did not use breakfast but i entered kitchen so it looked nice and fresh.

    Stayed in March 2023

  • Reviewed: 1 February 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We were 13 people in different rooms. In some of them was hard to have enough water (¿pressure?) to take a good shower. And the water wasn't as hot as we would like. 15 minutes by walk to Petra's Visitor Center.

    Staff was very nice. We had dinner twice and It was very good. Breakfast was good but I missed coffee. Air conditioning worked good.

    Stayed in January 2023

  • Reviewed: 16 January 2023

    8.0
    good but could improve lighting and cleanliness in the property
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    at that price of 20 JD, I was expecting a better and better lights in the room.

    close to attractions and had a good AC

    Stayed in December 2022

  • Reviewed: 7 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Very good location, close to restaurants and shops in the city center. The room is big enougth for us, with good AC and clean. They also offer free tea and coffee. We are also very happy with the staff Layla. She was very nice, gave us a lot of information about where to eat and shop. Layla also helped us getting back our delayed luggage, a big thank you!

    Stayed in December 2022

Showing 1 – 25

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