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Reviews of Public Security Hotel & Chalets

South Beach Aqaba, 77110 Aqaba, Jordan

#72 of 82 hotels in Aqaba

Guests' Choice

Review score

Based on 232 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.3

  • Location

    7.6

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 27 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in January 2024

  • Reviewed: 19 November 2023

    6.0
    N/A
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The poor of the maintenance.

    The location, the staff.

    Stayed in November 2023

  • Reviewed: 29 September 2023

    8.0
    Good stay, nice chalets. Needs attention to cleaneness and towels change after the previous guests.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 1 night
    • Submitted via mobile

    cleanness, towels

    Space, facilities and breakfast

    Stayed in September 2023

  • Reviewed: 10 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    the room size , it was so small . the hotel is too far from the city center

    the hotel was very clean

    Stayed in July 2023

  • Reviewed: 7 July 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    During my stay in the middle of summer, the hotel was catering to mostly local guests. The menu for dinner and breakfast is also catering to local tastes. The hotel room was not cleaned, nor the beds made, during my stay of 5 days.

    The hotel staff were very friendly and most spoke English. The pool area was beautifull and very clean. Towels were free. The pool area flowed into a playground followed by a private beach in a sheltered cove. Good place to relax.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    6.0
    Great facilities and poor management
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Poor management, there is one baby coat in the whole hotel, no room service for the laugage, the room was not clean, some of the written amenities were not provided, such as the iron, cleaning tools, no glasses, only coffee was in the room. The breakfast was limited (small) and the service was poor.

    The facilities was great, the sea view is perfect, the challet is specious.

    Stayed in June 2023

  • Reviewed: 3 June 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    wifi not good at all

    so far so good

    Stayed in June 2023

  • Reviewed: 17 May 2023

    7.0
    Beach hotel with great potential but poor management.
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 1 night

    There are no sunbeds or umbrellas on the beach or by the pool. Check in was slow, the room was not ready despite the fact that there were about 5 guests in the hotel. The pool bar was not working in the hotel, the minimarket was closed. The reason was probably Ramadan, but they didn't have a problem with it in other hotels. Here they will let you die of thirst. Dinner only a la carte due to the small number of guests - we did not try it.

    Hotel on the beach not far from the border with Saudi Arabia. The hotel has swimming pools and its own beach. The apartment was spacious and clean, beds was comfortable, the view from the terrace to the sea was beautiful. Wifi was OK. Children's playground with 10 swings and 10 slides, but without the possibility to buy children a drink!

    Stayed in April 2023

  • Reviewed: 11 May 2023

    6.0
    3 Night stay at psd, booked via booking.com
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I have booked a room via booking.com, first of all some of the front line staff not smiling ☺️ at all, once we arrived we wait for 1.30 hrs to complete the check in, the breakfast options aren't enough and shall be more different dishes, the vent of the central AC was totally dirt and full of old dust, the first night and the second one passed without having the room service at my room, then I asked for the service three times till they come in the next day, the room it self was to small and especially the shower 🚿 area, finally the bed was broken from the upper left corner and was not fully comfortable.

    The location, design of the hotel, flexibility of some of the staff.

    Stayed in May 2023

  • Reviewed: 10 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 4 nights
    • Submitted via mobile

    We had a wonderful stay. the staff were really lovely. The private beach have access to a beautiful coral were you can do some snorkeling, we even saw turtles 🐢 the chalets are quite big

    Stayed in April 2023

  • Reviewed: 12 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The small beach was stoney and there weren't many beach loungers.

    Upgrade room was large and comfortable

    Stayed in March 2023

  • Reviewed: 24 February 2023

    6.0
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 9 February 2023

    6.0
    An Outdated Family-oriented Hotel for Employees of Public Security Company
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 2 nights

    We discovered that this place caters to employees of a public security company - so the guests were all families. Not really suitable for western women who want to enjoy the sun by the pool. I know that we were in Jordan, a muslim country, but the pics of the hotel make it seem like you could be in a bathing suit and enjoy yourself - this is not really the case. While it may not be forbidden to be in a bikini, none of the women there were without hijab or burka, which meant that my friend and I simply didn't feel comfortable showing our bodies, especially in front of their husbands and children. Although the pictures show sunbeds by the pools these are not actually available - only if you go down by the beach but that is where huge gusts of wind are constantly blowing. The hotel is located on a point, pretty far away from Aqaba, where there is constant wind (in November). We made the best of it though and went down the road to the Tala Bay Resort to use the pools there. As far as our room goes, everything was fine except the fact that we rented a chalet with a kitchen - which was not modern and had lots of ants upon our arrival. The kitchen had NO cutlery, NO plates/bowls, and NO pots or pans. It was pretty useless. I can't imagine what a family would do if they planned on cooking meals. Oh...and they BLAST the loudest music from 10 am to 10 pm at the pool - it was deafening at times. Overall, I would not stay here again.

    The hotel is immense, has very lovely grounds and pool areas, and the food from the restaurant is delicious (especially for the price) - the included breakfast was also pretty good. Our chalet was large, our beds were comfy and the balcony had the best view. The staff was kind and helpful. PRO TIP: The pools are NOT appropriate for western women (due to 99% of guests being "conservative") so, out of respect....I suggest driving down the road to Tala Bay Resort to use the pool at the beach club - it's free, has a great view, and is easy to access. The whole place is lovely to walk around, has a store where you can buy booze and snacks, and is much less windy. Just say you are going to the restaurants. ;)

    Stayed in November 2022

  • Reviewed: 3 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 1 night
    • Submitted via mobile

    Great place for kids to play and enjoy the beach.

    Stayed in January 2023

  • Reviewed: 22 January 2023

    8.0
    pleasant stay with breakfast. the resort is separated from the suroundings, where you can’t find any restaurants or shop
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    weak wifi in the room

    private beach, minimarket in the resort

    Stayed in January 2023

  • Reviewed: 22 January 2023

    8.0
    great. and I advise my friends to stay there
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    they need to increase the towels in the rooms.

    it is nice and clean. rich facilities over all comfortable

    Stayed in January 2023

  • Reviewed: 21 January 2023

    8.0
    great hotel for beach and snorkelling
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    pools in shade

    felt secure private beach amazing snorkelling from beach

    Stayed in December 2022

  • Reviewed: 9 January 2023

    6.0
    The hotel is very nice and have excellent facilities, secured enough but no cleaness
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 1 night

    Chalets was not clean at all. Need lot of maintenance. Doors does not close safely Beach are missing towels Beakfast rated 3/10 compared to last year 6/10

    Facilities in genral match the description at booking.com, quite, children kids area the cleaness of external facilities.

    Stayed in January 2023

  • Reviewed: 8 January 2023

    7.0
    good value for money but the rooms need some refreshments. particularly bathrooms.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 4 nights
    • Submitted via mobile

    toilette smelly and not working properly. we had to go to public toilets at times.

    location, facilities (playground, beach, outdoors), staff.

    Stayed in January 2023

  • Reviewed: 5 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Do not clean the room daily

    Staff Kindness Private beach Food quality We also received upgrade to Suite

    Stayed in December 2022

  • Reviewed: 20 November 2022

    8.0
    Beautiful place to spend 2 nights
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 2 nights
    • Submitted via mobile

    furniture need some renovation and should put some kitchen stuff like spoons, forks, glassware but overall is ok

    a wonderful place for family especially with kids

    Stayed in November 2022

  • Reviewed: 11 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    clean, nice staff, good breakfast

    Stayed in October 2022

  • Reviewed: 10 November 2022

    8.0
    A brilliant stay is you have your own transportation
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    - We had booked a room with two beds. The bathroom door was broken. After some checks we got an urgent grade to a chalet. Which was super. - the whole day and evening there is loud music for entertainment at the pool.

    It’s a beautiful place. The pool, private beaches, the pier to oversee the sea and the restaurant with very good food.

    Stayed in November 2022

  • Reviewed: 29 October 2022

    7.0
    Nice stay near Aqaba.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights

    The cleanness of the kitchen and the bathroom has a high potential for an improvement.

    Hotel located outside of Aqaba. The grounds are closed to the public and secure. There are nice swimming pools and private access to the sea. A reef is so close to the shore that our 6y.o could swim there with a bit of a support and enjoy looking at the fish. The whole complex is rather oriented towards local customer with European tourists being a minority. There is a restaurant in the complex. The staff is very friendly and very helpful. The apartment was not so clean but well suited for a family of 4 (2 adults + 2 kids 6 and 10 y.o). No equipment is provided in the kitchen (only kettle).

    Stayed in October 2022

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