The location was very good

It was OK very good thank you

Stayed in April 2024

i like it

Stayed in April 2024

comfort, Location

Stayed in April 2024

Breakfast not very suitable for western guests, but ok overall.

Great location, very kind staff and crystal clean. Will definitely come back!

Stayed in November 2023

Front desk Room srevice Breakfast Security Quite Cleanliness

Room service is exceptional. Front desk staff are very nice and always available for help when needed. Secure and excellent location.

Stayed in October 2023

Overall the breakfast was good, but missing some essential food like milk and sweets which are missing or not served or upon request.

The location was very good, super clean and a good smiley helpful staff.

Stayed in September 2023

The pillows were not comfortable and due to the location being on a main street it is really noisy at night.

The suite was spacious and most importantly clean. The staff were really helpful and the house keeping comes daily. The kitchen is well equipped and the wifi is good. The value we got for the price was 10/10. Perfect if you’re staying in Amman for a couple of days.

Stayed in September 2023

Nothing

Nice and clean location, helpful staff. Thank you

Stayed in August 2023

Fruit was not served during breakfast

The room is spacious, clean and well equiped.

Stayed in September 2023

People location

Stayed in September 2023

- The breakfast was not continental (NO: corn flakes, milk, Nutella, baked beans, cream) - The response to requests takes quite long time to be performed - Lack of washing machine in the room raised a lot of difficulties especially for baby clothing even though laundry service is quick and clothes are delivered within the same day - Very slow and frequent interruptions in WIFI signal. I had to rely on my mobile data to complete my tasks - Kitchenet lacks of sufficient utensils and cooking stuffs - Housekeeping does not have specific timing, it more relies on occupancy of the hotel. Thus, you need to stay alert until room is cleaned!

- The fastest check-in and check-out procedure I ever seen in my life (within 5 min maximum)! - The room is equipped with top branded amenities (Hitachi, Honeywell, AEG, Samsung) - Very friendly staff all over the day and at all levels (receptionist, security guards, restaurant, housekeeping, and support) - The room had a wonderful view on the lively Wasfi Al-Tal street - The hotel is just few steps away from all sort of services - The room is equipped with 2 LED TVs (one in the living room and one in the bedroom) - Extra materials are provided by housekeeping without any objection - Delivery man is allowed to enter the hotel and deliver the order right to your door step

Stayed in August 2023

….

It’s a quiet place

Stayed in August 2023

Small room

Kind staff, good location , clean, provided with many amenities , acceptable breakfast

Stayed in August 2023

Nothing that I observed.

Excellent location with nearby restaurants. Well maintained hotel having nice ambience. Continental Breakfast was up-to expectations. Daily room cleaning services. Very friendly staff, especially Mr. Ahmed who is a gentlemen and was very helpful. I stayed during Eid Ul Aadha. He provided valuable information about culture, tourism and food.

Stayed in June 2023

Reception staff ask me not to book via booking.com He said it is better to call hotel directly & pay at hotel This is wrong & staff turn up one's nose at

Rooms are good, clean & comfortable breakfast are good

Stayed in May 2023

location was awful. main intersection. very noisy. very difficult to cross the street

good value for what we paid. Staff are amazing and very friendly and helpful

Stayed in June 2023

Spacious, clean and good value for money. Close to car hire offices, money exchange and restaurants.

Stayed in May 2023

Very friendly and helpful staff. Nice clean room with many amenities. Good to have the possibility to park the car. Location is ok

Stayed in April 2023

The internet was not reliable at all. It would stop working every 10 minutes. Overall it wasn't a problem, since i purchased a Jordan sim card with internet. But when i arrived I had some work things to do and it was really hard to finish it because i depended on internet. Overall, if you are going to jordan as a tourist and you are not planning on working or staying much in the hotel this is a great hotel to stay. But if you plan on working from the hotel or staying in this will be a frustrating option for you. I hope the hotel management takes this feedback into consideration and fixes the hotel internet. This was the only thing that prevented me from giving a 10 as a note. I had taxis in Jordan that provided better wifi to its passangers than the wifi the hotel provided, that's not acceptable in this day and age. Amman is a big city, so i'm pretty sure there are great internet providers that the hotel could be hiring.

breakfast was good. There were a lot of options. The room was big, bed was nice, everything modern and good quality, and it was very clean. Staff was very helpful, they sent someone to purchase a sim card for me which was super nice and i didn't expect. They also provide complimentary water bottles which was also super nice :)

Stayed in April 2023

the breakfast - no option of fresh fruit, bread was frozen. none of the clocks in the hotel rooms worked!!

good location

Stayed in April 2023

AC

Ahmed who is very supportive

Stayed in March 2023

nothing

nice and helpful staff , it’s in one of best locations in Amman , all facilities it’s walk distance near the hotel , supermarket, exchange, restaurants, cafes ..

Stayed in March 2023

WiFi and AC was controlled by the Hotel. So, everytime we had to call the reception to on the AC.

Location and price

Stayed in March 2023

front desk and staff were amazing. always clean

Stayed in December 2022