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Reviews of W Amman Hotel 5 stars

13 Rafiq Al Hariri Ave, P.O. Box 5457, 11953 Amman, Jordan

#55 of 175 hotels in Amman

Guests' Choice

Review score

Based on 1652 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Business trip
    • Group
    • Wonderful, Guest room, 2 Twin
    • Stayed 2 nights
    • Submitted via mobile

    Every thing was perfect but one thing, they didn’t allow us to enter the night club there , they said it’s only for couples and mixed group.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Staff were exceptional
    • Leisure trip
    • Couple
    • Spectacular, Guest room, 1 King, Skyline view, High floor
    • Stayed 1 night

    Excellent service, could not fault it! Staff were exceptional. Highly recommended. Room was clean with great views.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Excellent stay, nice staff, nice hotel, convenient location
    • Business trip
    • Group
    • Wonderful, Guest room, 1 King
    • Stayed 2 nights

    The organization of the rooms is a bit weird, Little details in my room need fixings. Nothing big. Really nice hotel.

    Super nice staff, very helpful and full of attention. Typical fancy W decor which is original and makes the stay a bit more fun than a typical business hotel. Spacious rooms, nice view on the city.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Great place to stay in Amman
    • Leisure trip
    • Solo traveller
    • Wonderful, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Amazing Hotel, all the shared areas are really beautiful. Only are at the swimming pool, but salads were amazing. Highly recommended

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    My new favourite hotel in Amman
    • Leisure trip
    • Couple
    • Wonderful, Guest room, 1 King
    • Stayed 3 nights

    Not everything on the room service menu tasted good. We tried different things from the room service menu, most of them tasted good, but the kabab sandwich specifically wasn't great.

    The hotel is very nice. Modern and chic, at a great location, very close to a nice boulevard with restaurants and cafe's and a major mall. And the staff is very friendly and accommodating. I had a number of requests which I had communicated with their team prior to arrival, and all of them were provided. It's my second time staying there and I'll probably be staying there again on my next visit to Jordan.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Wonderful
    • Leisure trip
    • Couple
    • Mega, Guest room, 1 King, City view, Corner room
    • Stayed 1 night

    All was perfect

    We stayed at W Amman, and even though I booked 2 nights by mistake and was not able to get a refund - we truly appreciate the team in offering us credit for a driver which we did. On arrival was upgraded as well which was another nice touch. Communication was easy and responsive - and for the breakfast they offered, can honestly say its the best we have ever had, in the world, and we travel regularly - highly recommend

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Beautiful experience, I would like to come back soon
    • Leisure trip
    • Solo traveller
    • Wonderful, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Room service constantly comes to clean without asking all time. There is no one to show you to your room and introduce you to the facilities. You must help yourself. The room window was not clean

    The hotel and its entrance are tidy, its view is beautiful, and dealing with the staff is easy and comfortable and it is clean, quiet

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Marvelous, Guest room, 1 King, City view, Corner room
    • Stayed 2 nights
    • Submitted via mobile

    So beautiful and close to the boulevard and you can find everything close. Also the staff are really friendly and they help. The room was clean and big enough also the view from the room amazing.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Wonderful, Guest room, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    It is modern ,clean ,staff and the food is very delicious .excellent breakfast we had and the staff is very nice .

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    Great location with great people and staff as well. Comfortable and luxurious hotel
    • Leisure trip
    • Couple
    • Wonderful, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    None

    Great location with great people and staff as well. Comfortable and luxurious hotel

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional hotel and staff. A true 5-star.
    • Leisure trip
    • Couple
    • Mega, Guest room, 1 King, City view, Corner room
    • Stayed 1 night
    • Submitted via mobile

    The room wasn't quite soundproof. You could hear sounds from the next room

    Everything is exceptional. Very clean and comfortable. All the staff were caring with a mission to please the guests. Abdullah at reception was so tentative and friendly. He upgraded our room to a corner one. Amazing view. Many delicious food choices at breakfast. One of the best hotels we stayed at.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    A dream like place
    • Leisure trip
    • Family with young children
    • Marvelous, Guest room, 1 King, City view, Corner room
    • Stayed 1 night
    • Submitted via mobile

    Top 5 best places I have stayed in Internationally, it was an image of perfection.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Very good service, staff were extremely friendly & helpful. Cannot fault my experience
    • Leisure trip
    • Family with young children
    • Mega, Guest room, 1 King, City view, Corner room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, it was excellent

    Atmosphere, excellent staff & location

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Wonderful, awesome and excellent hotel
    • Leisure trip
    • Solo traveller
    • Wonderful, Guest room, 1 King
    • Stayed 6 nights
    • Submitted via mobile

    Somehow high rates

    Wonderful staff location and cleanliness

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Cool
    • Leisure trip
    • Couple
    • Wonderful, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Good

    Quick service

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    It was a fantastic experience
    • Leisure trip
    • Family with young children
    • Wonderful, Guest room, 2 Twin
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything was just perfect

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Great
    • Leisure trip
    • Solo traveller
    • Wonderful, Guest room, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    Very good location , nice staff , clean rooms , very good breakfast

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Nothing is a problem at this hotel
    • Leisure trip
    • People with friends
    • Spectacular, Guest room, 2 Twin, Skyline view
    • Stayed 1 night
    • Submitted via mobile

    A lot of the facilities are closed because we travelled during Ramadan, I was surprised as it’s a hotel, but I suppose this is the rule of the government so I suppose I cannot fault the hotel.

    The staff made sure that you are looked after at this hotel. Nothing is a problem for them. They made me and my friend feel so welcome and special during our one night stay.

    Stayed in April 2024

  • Reviewed: 24 March 2024

    10
    Great!!!!!!!!!!!
    • Leisure trip
    • Couple
    • Wonderful, Guest room, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    Mmmm .. nothing .. everything is really okay

    We like everything in this special hotel, the location is great for us, and the staff are so special, kindness, full of respect and smiles ..

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Huge thank you to abdelrahman from the room service , and the entire staff of the W hotel amman . The only place to stay
    • Leisure trip
    • Solo traveller
    • Wonderful, Guest room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    Non

    Every single thing , specially the fast polite and amazing service .the personal attention I got from the staff of the hotel and the little personal touch in every service i got , one of the best services so far in the entire w hotels worldwide.

    Stayed in February 2024

  • Reviewed: 23 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Wonderful, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was up to my expectations

    Stayed in March 2024

  • Reviewed: 8 March 2024

    10
    I loved it! We extended our stay twice
    • Leisure trip
    • Couple
    • Marvelous, Guest room, 1 King, City view, Corner room
    • Stayed 6 nights
    • Submitted via mobile

    I love the look of the place, it is not a average hotel room. Groovy is the only word I can think of.

    Staff was wonderful. Everything was prompt. Everyone was in a wonderful mood and treated each other respectfully. It was like staying with a big group of friends.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Wonderful, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Needs new furniture

    Perfect Staff

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Excellent room and service
    • Business trip
    • Couple
    • Mega, Guest room, 1 King, City view, Corner room
    • Stayed 4 nights
    • Submitted via mobile

    Two elevators

    Well organised and respectful staff.

    Stayed in March 2024

Showing 1 – 25

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