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Reviews of Ivory Residences

Obote Avenue Armaan Suites, 80100 Mombasa, Kenya

#15 of 49 hotels in Mombasa

Guests' Choice

Review score

Based on 42 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    7.7

  • Facilities

    7.6

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    Clean place, good breakfast.

    Stayed in March 2024

  • Reviewed: 10 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I had a fantastic stay at this hotel! The cleanliness was impeccable, making me feel completely at ease. Its prime location made exploring the city a breeze. The staff were incredibly courteous, always ready to assist with a smile. And let's not forget the food – absolutely delicious! A top-notch experience all around!

    Stayed in October 2023

  • Reviewed: 16 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor wifi

    Rooms were good but the Wifi wasnt as good as I would have liked..

    Stayed in April 2023

  • Reviewed: 18 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    also stayed in their other location. that one i liked more: had airoco, more central area this location also more outdated no airco or van

    restaurant had good portions quite room and area nice staff. made breakfast to go because of early leaving

    Stayed in March 2023

  • Reviewed: 9 March 2023

    8.0
    Small city hotel with no particular charm but very correct and comfortable. Good value for money.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The breakfast was not incredible. I was given instant coffee instead of "real" coffee, and the food had nothing special. But it was ok. The only thing that was slightly annoying is that upon checking in, the front desk wanted to know exactly at what time I would come down for breakfast, and when I didn't show up at that time in the morning, they came and knocked on my door to tell me it was time, although it was just 9 am.

    The room I was assigned had nothing special, but it was spacious, comfortable, well-equipped and clean. I had a very large bed with a convenient mosquito net, in addition to a desk, a chair, a small sofa, a closet, a TV and A/C. I was provided with two bottles of cold water and an electric kettle to make tea or instant coffee. The bathroom was very big and clean too. It had liquid soap inside the shower and near the sink. The staff at the front desk was kind and welcoming.

    Stayed in March 2023

  • Reviewed: 23 February 2023

    8.0
    Good value for money close to airport friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Clean spacious room with attached toilet and shower room

    Stayed in February 2023

  • Reviewed: 1 January 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    I mailed three times with the hotel about the airport pick up. They were there but with a small car even though we were with seven people and luggage and I told them that three times. So it didn’t fit.

    The rooms were spacious and comfortable. The staff very helpful. Beds comfortable.

    Stayed in December 2022

  • Reviewed: 27 December 2022

    9.0
    It's good stay for the holiday
    • Leisure trip
    • People with friends
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    We couldn't watch Netflix even though we used our accounts

    Clean room Good restaurant and meal

    Stayed in December 2022

  • Reviewed: 10 November 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower head in my room had a crack in it, so water comes haphazardly out of the top instead of the bottom, making for a difficult shower experience. This is compounded by the drain being very backed up, so you can only shower briefly before stopping. Also someone else's hair was on the bathroom wall. I had no issues with mosquitoes, but the mosquito net does not go all the way around the bed - not sure what the point is.

    Air conditioning worked well, which is essential in the Mombasa heat. Staff is also very friendly.

    Stayed in November 2022

  • Reviewed: 2 October 2022

    8.0
    Good value for a short stay
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The streets around the hotel don't feel very safe especially at night but I guess this is the same anywhere in Mombasa.

    The rooms are comfortable and the hotel feels safe, the staff are very nice, good indian restaurant downstairs. Good value for a few days in Mombasa for a business trip.

    Stayed in September 2022

  • Reviewed: 2 September 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and functional. Very good breakfast.

    Stayed in September 2022

  • Reviewed: 30 July 2022

    7.0
    Nice place to stay!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No hot water to shower with, no electronic safe in the room. Tuk-tuk or Uber needed.

    The staff were polite and attentive, size of the room was decent, bed was clean and comfortable, good selection of food and choices for breakfast from their restaurant. Take my advice, book this place!

    Stayed in July 2022

  • Reviewed: 10 May 2022

    9.0
    A very well-serviced and clean hotel, perfect stay when I arrived in Mombasa.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean hotel, spacious rooms, good shower, luxurious breakfast and kind employees. I booked an airport transfer with the hotel and the driver was waiting for me, on time, drove very safe. I felt comfortable at all times.

    Stayed in May 2022

  • Reviewed: 17 April 2022

    7.0
    Mombasa stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    cleanliness issues…

    big and comfortable beds, AC in bedrooms, WiFi, private parking.

    Stayed in April 2022

  • Reviewed: 22 March 2022

    9.0
    Memorable stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    - The property is well cleaned, enjoyable food at Armaan suites. We got value for money paid. I can recommend the space to anyone visiting Mombasa. - Good customer service as well from the watchman,cooks & receptionist.

    Stayed in March 2022

  • Reviewed: 31 July 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything was nice

    Very helpful staff, good facilities, clean and excellent food

    Stayed in July 2021

  • Reviewed: 13 August 2023

    5.0
    Not a professional establishment.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    The shuttle service was disorganized, check-in took almost an hour , we almost fell asleep on the waiting area. Breakfast took a while (not a buffet); and check out also took ages since the night manager didn't pass full information to the day shift manager. Not a professional establishment.

    The room was clean and the place is in a quite area- good for sleeping/rest . The doorman(Mohammed) was very helpful and pleasant. He helped us with arranging a taxi, and even payed for us from his m-pesa account since we didn't have local currency at the time

    Stayed in August 2023

  • Reviewed: 15 February 2023

    1.0
    no services no wife
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    no thing

    no thing

    Stayed in February 2023

  • Reviewed: 14 December 2022

    10
    Great place to stay. Comfy, quiet and the food is excellent.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is really helpful and sympathic. You feel welcome. The restaurant's food is so good! The room are spacious and well maintained. Nothing fancy just a good comfy and quiet room.

    Stayed in December 2022

  • Reviewed: 31 August 2022

    5.0
    not great
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The room was not so clean. old furniture, the breakfast was horrible

    nothing

    Stayed in August 2022

  • Reviewed: 15 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The Bathroom facilities

    It was fair clean and the Koi Fish

    Stayed in July 2022

  • Reviewed: 5 April 2022

    10
    Great staff, central location, filling breakfast, and amazing air conditioning
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    The staff at Armaan exceeded my expectations. I really appreciated the central location of Armaan, and every TukTuk driver will know exactly where you are staying. The breakfast every morning was great and very filling, and the air conditioning in the rooms really made my stay perfect. I really enjoyed my stay at Armaan!

    Stayed in April 2022

  • Reviewed: 11 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 22 August 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

Showing 1 – 25

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