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Reviews of Baobab Beach Resort & Spa 4 stars

Diani Beach Road, 00400 Diani Beach, Kenya

#17 of 43 hotels in Diani Beach

Guests' Choice

Review score

Based on 277 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    This is not suitable for a quiet holiday. Although 1 pool is child free, the rest of the area, especially restaurants were full of tired children and parents unable to placate them.

    On the beach, and plenty of space. Rooms a good size, but we were only in there to sleep.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Lovely stay in paradise at Baobab, great choice of food and swimming pools!
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 15 nights
    • Submitted via mobile

    The staff refused to put the light on tennis court after 6.30pm so it was very dark, despite being opened until 7pm The shower pressure could be stronger- it can be difficult to wash long hair after pool or sea swim

    The staff is amazing, very friendly and always happy to help. Special shoutout to Lucie The restaurants offer a variety of food with a big buffet The rooms are spacious and the bed comfortable The evening shows are great but sometime they are repetitive with 2 similar shows in 1 week

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Was a great and relaxing days! 😀
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    In the all inclusive drink menu, for Pina Colada, they put regular milk instead of coconut milk like in Pina Colada from Premium drink menu....sound cheaper saving and lack of respect for customer.

    Breakfast, and lunch are a bit redundant...maybe create a turn over for some meals.

    Stayed in March 2024

  • Reviewed: 3 February 2024

    8.0
    Would Recommend This Hotel, Staff Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 21 nights
    • Submitted via mobile

    Food Not Great

    Location & Monkeys

    Stayed in January 2024

  • Reviewed: 13 January 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double or Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful premises, big rooms with ocean views, good AC, comfortable beds, great selection of different food and drinks, pools with fresh and clean water, very friendly stuff, monkeys in the garden, great spa center... althouhg there are a lot of rooms, nowhere it is crowded, beautiful beach is right in front of the resort...I recomend it!

    Stayed in January 2024

  • Reviewed: 25 December 2023

    8.0
    Good especially for families
    • Leisure trip
    • People with friends
    • Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    I requested allergy friendly food but it was difficult at the buffet to get details about the ingredients. The staff were not prepared and did not understand.

    Been coming to Baobab for many years. The location is perfect. The staff are friendly and the property is beautiful.

    Stayed in December 2023

  • Reviewed: 17 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    The staff! Big thanks to Mark and Susan.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    9.0
    very relaxing
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Foods should be more improved

    Beach and atmosphere

    Stayed in October 2023

  • Reviewed: 26 October 2023

    7.0
    Overall stay us good for the price
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    1. There are 3 sections in the hotel, and looks like the first section next to the reception is the earliest built and requires significant renovation. 2. Cleaning was average, requiring improvements. I broke a cup (when monkey jumped yo our balcony), next day after cleaning it was still there. Meaning no one even opened the door to balcony. 3. Water in the tap is a bit salty, you can clearly feel the taste. Most probably it is everything in Mombasa, desalinization is not good. 4. Food is average. Meat was mostly tough. Fruits are not good, looks like October is not a season got fruits snd vegetables. Deserts also average.

    1. Beach is beautiful, but there are some rocks in the water, so need to be careful 2. Pools are very nice 3. Staff is friendly 4. Hotel territory is nice, very green and pleasant to walk. 5. Hotel provides different types of activities, like yoga, zumba, and etc.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    7.0
    Beautiful and Great facilities. Some improvements needed
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    ACs were unreliable. Fleas/flies in room needed dealing with Electricity goes out in the evening but Generator takes a while to kick in.

    Many pools. Large garden areas. Large white sandy beach Great food. Lots of free sport activities on site... including tennis, basketball and table tennis. Monkeys are funny

    Stayed in October 2023

  • Reviewed: 19 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Didn't like that the whole hotel was all inclusive it didn't make us feel special so it limits the experience. But that being said we had a wonderful time regardless.

    The location, rooms, hotel and the staff was amazing.

    Stayed in October 2023

  • Reviewed: 5 September 2023

    8.0
    Liberating and heavenly
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    My first holiday as a solo female traveler in Africa. At the beginning I was worried about the security and any possible stalker on the beach. Then the more I spent time with the polite, friendly and protective guard Said by the sea, the more I became confident about beachboys. He taught me how to get passed them without any interaction and I’m grateful for the tip. I also appreciate all the help from other guards Edwin and Michael. Sylvia became my best friend at the hotel. Thanks to her warm welcome at the dining area, I always felt at home and very comfortable during my solo holiday. Mohammad was an excellent and reliable driver. He helped me understand the Kenyan culture with his explanations during our 1 hour drive to the hotel.

    Stayed in June 2023

  • Reviewed: 3 September 2023

    8.0
    Great place. I would definitely go back. The staff is very friendly and hospitable.
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Wifi wasn't working well. Air conditioning wasn't working well.

    Stayed in September 2023

  • Reviewed: 30 August 2023

    7.0
    A stay for maximum 2 days in a hotel with nice garden but that needs renovation in rooms.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights

    The rooms need some renovation. Our main issue was the feeling of having damp rooms, with humidity. There is a situation with the monkeys in the hotel that makes it not recommendable to open the windows. Basically if you open them you will get the monkeys in your room, so we had to leave rooms closed at all times and AC on the whole time,which makes the stay in our room very uncomfortable. This was the worst part of the stay. On the contrary the rest of the areas of the hotel, in particular the gardens, were well kept. Staff was very nice and did their best to make the hotel work for us. We wouldn´t recommend for more than 2 days... but it can be an option to stay in budget in a hotel with a nice surroundings.

    Baobab Tree hotel provided a decent experience in a very nice set up. The garden is really outstanding and the option of roaming through the three hotels was very nice. The food in the buffet was good, with good variety, and we didn´t have any issues. Overall good hygiene measures. Entertainment is present, but doesn´t bother you, it is very discrete. And location in front of the beach is outstanding.

    Stayed in July 2023

  • Reviewed: 26 August 2023

    7.0
    Very much a family hotel. Nice but needs updating for the price you pay
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Food could be improved

    Nice pool, nice location, rooms are nice and spacious but starting to feel a little tired

    Stayed in August 2023

  • Reviewed: 24 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The beach is full of extremely pushy hawkers of cheap souvenirs, which detracts from the experience

    Stayed in June 2023

  • Reviewed: 2 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    Rooms are fairly dated and wornout. Also the bathrooms very a bit dirty and not what you would expect from a 4 start hotel. But it's Africa and in general the rooms were still okay and clean (expect the bathroom).

    Great location by the beach. Lovely pool areas and in general all the public areas were nice

    Stayed in July 2023

  • Reviewed: 25 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Terrace
    • Stayed 8 nights

    Our request for change of room was not fulfilled

    The facility was full of activities and hard to get bored.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 4 nights

    I had to ask to change rooms because of poor wifi, room not near my children's room and shower not hot enough. They did this after one night and they offered as an apology that we could use their facilities on our last day for no extra cost. The staff were very kind and friendly and seemed to enjoy working there.

    Stayed in July 2023

  • Reviewed: 21 July 2023

    9.0
    Great place to relax
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 5 nights

    Walking along the beach and having the beach hawkers constantly trying to sell there wares.

    Fantastic holiday. So nice to relax and do nothing. Food was excellent and staff very helpful. Great time had. Lovely pools.

    Stayed in June 2023

  • Reviewed: 4 July 2023

    8.0
    A Good All Inclusive Option
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    The room was large and lovely, with a huge bed and comfortable indoor- and outdoor seating options. The resort is enormous: there are 3 swimming pools and 3 restaurants. The views of the ocean are simply stunning. Breakfast was excellent and varied everyday. Lunch and dinner was very similar and towards the end of our 5th day, started to lack variety. There are excellent restaurants outside of the resort and it's worth to go and explore. The staff were simply excellent. Helpful, friendly, and attentive.

    Stayed in June 2023

  • Reviewed: 21 June 2023

    9.0
    A piece of paradise by the beach
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The property is right on the beach. The architecture, landscape, well preserved indigenous trees, and green lawns provide for beautiful sea and beach views that are hard to recreate. One can effortlessly alternate between swimming in the sea, pool, and reading under a tree. The staff were friendly and went out of their way to ensure we were comfortable and our needs were met. The rooms were clean, air-conditioned, and have great views. Variety at mealtimes. I especially enjoyed the traditional Kenyan dishes and Indian cuisine. Consideration for guest entertainment.

    Stayed in June 2023

  • Reviewed: 9 June 2023

    9.0
    Value for money
    • Leisure trip
    • People with friends
    • Double or Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Wifi connectivity was down most of my stay

    Facilities were of high quality

    Stayed in June 2023

  • Reviewed: 7 June 2023

    7.0
    Great staff and hotel but not as good as it used to be !
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    shower drainage smelt like sewers. they were quick to help upon request but unable to fix the situation. some drain cleaning must be conducted

    great hotel, as a regular I’m disappointed by the dip in quality since Covid. I hope they bounce back !

    Stayed in June 2023

Showing 1 – 25

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