4th Floor, Signature Mall, 00501 Nairobi, Kenya
#66 of 179 hotels in Nairobi
Guests' ChoiceBased on 143 hotel reviews
7.9Cleanliness
8.8
Comfort
8.7
Location
7.7
Facilities
8.4
Staff
8.8
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 22 April 2024
Francis
LebanonThey had no draught beer.
Breakfast was fine and plentiful. Location was fine also.
Stayed in April 2024
Reviewed: 19 April 2024
Christine
United StatesThe shower and bathroom floor need a very good scrubbing (not just mopping). They were very dirty and quite gross.
The staff was amazing. Everyone is very welcoming, kind, and professional.
Stayed in April 2024
Reviewed: 16 April 2024
Bartonjo
KenyaAccess from reception
The size of the room
Stayed in April 2024
Reviewed: 13 April 2024
Chad
United StatesGood value for the money. Great outdoor patio.
Stayed in April 2024
Reviewed: 3 April 2024
Ishaku123
NigeriaThe breakfast and other services could be better
The breakfast was good, and the location is excellent
Stayed in March 2024
Reviewed: 2 April 2024
Ochwila
KenyaBreakfast was stale
Spacious rooms
Stayed in March 2024
Reviewed: 31 March 2024
Stephie
SwitzerlandBig room, comfortable bed, very clean. The staff are friendly and welcoming. The airport shuttle worked perfectly and was right at the time we ordered it.
Stayed in March 2024
Reviewed: 23 March 2024
Paul
United KingdomA couple in our group had a few issues with air conditioner units, the hotel moved them to other rooms to resolve
The Pride Inn Nairobi was a great hotel for a 2 night stay close to the airport and with easy access to the main road for an onward journey to Amboseli. Big Rooms, spotlessly clean, with a good bar serving chilled Tuskers!!
Stayed in March 2024
Reviewed: 21 March 2024
Vijay
United Arab EmiratesRoof top bar is amazing.
Stayed in March 2024
Reviewed: 11 March 2024
Carol
KenyaThe staff were friendly from the reception to the restaurant team....mercy and Sharon were exceptional.. they were very friendly and welcoming and they made sure that I was comfortable and settled after my long hours flight.
Stayed in March 2024
Reviewed: 5 March 2024
Karin
GibraltarVery noisy. Breakfast just ok and breakfast place not very cosy
Big, clean room. Comfortable bed and nice personal.
Stayed in March 2024
Reviewed: 3 March 2024
Francoise
Democratic Republic of CongoIt is not cloae tot he qirport. It tqkes a foos 14 min drive to reach the hotel
The room was big
Stayed in February 2024
Reviewed: 27 January 2024
Sikhanyiso
South AfricaThey should install a pool, it will make the aesthetic that much more pleasing. Loud music constantly played at the restaurant.
The staff are very friendly, very welcoming and just so pleasant.
Stayed in January 2024
Reviewed: 12 January 2024
Damaris
GermanyDid make for breakfast
Stayed in January 2024
Reviewed: 4 January 2024
Mohsin
United StatesPoor housekeeping hand soap , shampoo conditioner all empty and on pointing this out it was taken care of right away but no apologies making it seem that it was not a big deal …
Location convenient as in the mall and close to the airpor restaurant on site ,specially for layover stay etc
Stayed in January 2024
Reviewed: 31 December 2023
Valérie
CanadaA bit far from the airport and expensive shuttle.
Big rooms, clean, great choice for breakfast and very good coffee.
Stayed in December 2023
Reviewed: 2 December 2023
Imaja
Democratic Republic of CongoThe taxi services, they only take clients one way trip, from the airport to the hotel and not from the hotel to the airport.
I don't take breakfast so I have nothing to say but I appreciated their restaurant. The location was also good
Stayed in December 2023
Reviewed: 29 November 2023
Peter
MalaysiaWindowless room that was not advertised as such
Close to airport for late arrivals so check in faster Fuss free value for money Friendly staff Nice breakfast even served Thorn Melons first time I had this fruit
Stayed in November 2023
Reviewed: 21 November 2023
Patrick
TanzaniaThe view outside my room, the ground could be maintained better at the back
The location and services and costing
Stayed in November 2023
Reviewed: 10 November 2023
Simon
United KingdomI found the meals including breakfast served at the restaurant, slightly too expensive, but there are other two restaurants you can go too next to the mall or you can get an uber to the city centre, also i thought i would be given a free taxi from and to the airport, but the taxi was only from the airport to the hotel.
The property is very near the National Park, also it next to a small not so busy shopping mall, the rooms have an air-conditioning unit and a mosquito repellent, and are cleaned very day, so a good night sleep is guaranteed, the staff are very friendly, i love Nairobi, will be returning back soon.
Stayed in November 2023
Reviewed: 9 November 2023
Dhoojanaden
MauritiusNothing
Room, cleanliness and comfort, and staff warm welcoming
Stayed in November 2023
Reviewed: 10 September 2023
Captain
CanadaThe staff were very helpful. Especially the lady that booked me in (Susan)
Stayed in September 2023
Reviewed: 6 September 2023
Jean
United StatesNothing
Good care for staff
Stayed in September 2023
Reviewed: 24 August 2023
Sarah
United KingdomBreakfast was great, lovely, friendly professional staff and a good location. Thank you for a great stay. I hope to see you again. Airport transit was very helpful. Thank you.
Stayed in July 2023
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