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Reviews of Cingaki Hotel

Mikindani Estate behind Ventures Club, 86058 Mombasa, Kenya

#23 of 49 hotels in Mombasa

Guests' Choice

Review score

Based on 60 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.6

  • Location

    6.6

  • Facilities

    7.1

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no digital taxis in the area at night. It was difficult to get one. However the staff helped find a local taxi

    The place was clean. The staff available was very helpful and kind

    Stayed in May 2024

  • Reviewed: 29 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very affordable

    Stayed in February 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was too expensive for the place. I'd recommend you get your meals outside the hotel, it's way affordable and value for your money. Plus you get to indulge in the local culture. I only knew the place had a rooftop as I was checking out. People use the hotel as a short cut route so I was a bit alarmed at first.

    The place is quiet and calm. The trees and greenery around help bring the temps down a bit. Check in process was smooth, arrived at 3am and didn't have to wait long outside. Room got cleaned and arranged after I left to explore the city. Would definitely go back.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    6.0
    Cheap but you get what you paid for
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    Environment, extremely noisy

    Close to SGR Terminus

    Stayed in February 2024

  • Reviewed: 11 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit hot ... but that is Mombasa

    Staff - Tony was very hospitable ... even walked us to a nearby restaurant for a late night meal. Breakfast on the terrace for 300 ksh was excellent. Beds were comfortable

    Stayed in February 2024

  • Reviewed: 7 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great staff and good value for money

    Stayed in January 2024

  • Reviewed: 20 November 2023

    6.0
    Cheap and next to the train.
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very small beds for two person.

    Very cheap, near to the train station and nice stuff. Shuttle to the train station available.

    Stayed in November 2023

  • Reviewed: 29 September 2023

    7.0
    perfect if you want to catch early flight
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    it’s a bit noisy around and we didn’t have a working fan in a room so it was a bit hot but for the price you can’t be really picky

    staff was super friendly and helpful. we arrived so late from dar es salaam and had to leave for the airport in the morning. they organised everything for a cheap price even a breakfast on the rooftop.

    Stayed in September 2023

  • Reviewed: 6 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water or a toilet seat, woulld have been happy to paid extra for a room with these in it.

    It did the job for an early start to the train station. The bed was comfortable and the fan worked. Staff was exceptional, especially Nelson who went out of his way to help us.

    Stayed in August 2023

  • Reviewed: 12 February 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was a time that water was not available for about 6 hours or so..

    I felt comfortable and well served

    Stayed in December 2022

  • Reviewed: 17 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bit hard to find

    Great shuttle to train station

    Stayed in January 2023

  • Reviewed: 6 January 2023

    7.0
    A good spot for a short stay
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was only a mere trickle and the fan also didn't work particularly well

    The room was a decent size and had a little balcony. It is on the pick-up route for the train to Nairobi, so that is convenient. The staff was helpful in arranging this and there is good WiFi everywhere.

    Stayed in January 2023

  • Reviewed: 3 January 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The mosquitoes The windows don't have a net, and some window slates are missing,

    The hotel was OK for the price. It's convenient for anyone who has a flight to catch early in the morning or sgr. It's quite Abit difficult to find with Sat Nav, but locals are quick to assist when you get lost. There is a local food restaurant called SHAKE HANDS, and the food and staff are friendly. The food and drinks are affordable in the shake hands bar/ restaurant. Round the corner are shops and mini supermarkets. If it's for 1 or 2 days, it's handy to stay.

    Stayed in January 2023

  • Reviewed: 2 January 2023

    8.0
    Great place to stay close to town
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 14 nights
    • Submitted via mobile

    Staff were awesome and very helpful. Customer service was 10/10

    Stayed in December 2022

  • Reviewed: 21 November 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    I think some guests would appreciate a toilet seat.

    The hotel in and of itself is pretty much what you would expect from the price. No luxury but everything was there what was necessary. The location is great and the surroundings were very exciting. One positive thing that stood out was the friendly staff at the hotel. Especially Nelson the owner was really nice. Due to the failure of the Internet, I unfortunately had to leave a day earlier than booked, whereupon Nelson offered a full refund for the canceled night. Really very accommodating!

    Stayed in November 2022

  • Reviewed: 12 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I had a good stay. The staff and owner were friendly and helpful. I especially liked the rooftop patio.

    Stayed in October 2022

  • Reviewed: 5 October 2022

    8.0
    Great value nice hotel
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A great surprise. Really good value, clean, comfortable and staff (Nelson, Nancy & Jennifer) were excellent. A very comfortable bed with well fitting mosquito net, a good ceiling fan, great rooftop b'fast and a good price.

    Stayed in October 2022

  • Reviewed: 27 September 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was not working

    Cheap price

    Stayed in September 2022

  • Reviewed: 18 September 2022

    8.0
    Worth to recommend for short stay.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night

    Bathroom, distance to downtown, slow wifi.

    Very kind, friendly and helpful staff. Very basic but enough clean, calm and comfortable room to stay one or two nights. No air-condition but there is a fan. Temperature in the room about 25 - 27 C, so acceptable. A little bit slow wifi and small bathroom (African style: no shower cabin, micro sink, no toilet board, only cold water). Transport to airport or downtown tuk-tuk (about 500 KS one way, 20 minutes) or taxi only. Surroundings: typical Mombasa suburb but not so noisy. It looked safe. Breakfast good enough: two boiled eggs, bread, margarine, instant coffee. Key advantage: price!!! and staff.

    Stayed in September 2022

  • Reviewed: 14 January 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    XJust be aware if you go into town by uber, A lot of drivers do not want to take you back!

    The roof terrace for breakfast. Nice and quiet Great staff

    Stayed in January 2022

  • Reviewed: 17 September 2021

    8.0
    Was nice.
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night

    -The toilettes had no toilettes and in double room this was not good for the people.

    -The reception and welcoming nature of the personnel -The view from the balcon and breeze -Cleanliness.

    Stayed in August 2021

  • Reviewed: 11 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    No bedsheets and no toilet seat. Maybe that can be fixed. Please.

    Very welcoming staff. The room was clean and it had mosquito net.

    Stayed in November 2023

  • Reviewed: 26 February 2023

    3.0
    Poor
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    They don't serve food though it's written that they do and they are not truthful about the location not being near the airport as they say.

    The staff went out of their way to try and help.

    Stayed in February 2023

  • Reviewed: 12 January 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no toilet seat or paper. We checked out and opted to take an earlier flight from Moi.

    The staff were very helpful and friemdly

    Stayed in January 2023

Showing 1 – 25

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