Diani Beach Road, 80400 Diani Beach, Kenya
#25 of 43 hotels in Diani Beach
Guests' ChoiceBased on 226 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
8.0
Staff
8.9
Value for money
8.0
Free WiFi
6.0
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End of dialog contentReviewed: 9 April 2024
Theona
KuwaitThe flies are in control. No efforts were made to keep them off the food. The towels are aged and not smelling fresh. There is a lack of communication between front desk and staff. I paid for late checkout but still TWO staff members came knocking on my door to “help me leave”. Very poor service there. Especially after I paid the exorbitant fee requested of me AND had the “Do Not Disturb “ sign on the door. The staff should have been informed.
THE STAFF is the highlight of this trip. They were knowledgeable about their culture and eager to share. Everyone smiled easily and appeared to enjoy their jobs! The team captains were thoughtful and adjusted daily to simple yet unpredictable things such as the weather. How flexible!!!! The karaoke entertainers were talented and definitely knew how to play to their audience’s background. Special shout out to David who served in the main dining hall-I looked forward to seeing him and others daily. Also special shout out to the bartenders at the pool bar. You knew exactly what I needed! Special shoutout to the gentleman who checked me in. I forgot his name but I particularly remember thinking how calm and thorough he was with me as he explained the resort’s routines and schedules to me. Really…I could gooooo onnnnnn about the staff!!!! I remember every face, forgive me if I forgot names. Also…sorry about missing the volleyball game, Kelvin! Blame the bartenders!
Stayed in April 2024
Reviewed: 8 January 2024
Uzmah
United KingdomWifi could be better but guess good detox
Friendly staff Beautiful Evening entertainment Nice food On Beach Decent swimming pool
Stayed in January 2024
Reviewed: 6 January 2024
Elliot
Zimbabwe1. When I arrived did not get the room I had booked. 2. The room cleaning services was not punctual as we had to ask everytime for the room to be cleaned. 3. The snacks for 4 pm tea are sweets only and not suitable for someone diabetic 4. Filling of water bottles and refregirator was not as promised
The location on the beach and the food was great. The rooms are comfortable and clean. The deep tissue massage was one of its kind. The beaches are excellent and very clean. I could even take walks on the white sand beaches.
Stayed in January 2024
Reviewed: 5 November 2023
Andrea
BelgiumRooms in desperate need of renovation, bed sheets rather yellow then white, bathroom not very clean, food ok but nothing special
Location, pool, garden, outside areas, beach
Stayed in November 2023
Reviewed: 3 November 2023
Vanessa
United StatesNothing
Awesome location and property layout. The staff and the house keeping were amazing.
Stayed in October 2023
Reviewed: 1 November 2023
Dorina
HungaryI cant think of anything.
The staff was absolutely amazing, everyone was really kind! The room was also great and the beach was breathtaking! I would 100% recommend this hotel!
Stayed in October 2023
Reviewed: 10 October 2023
Smith
United KingdomThe pillows were very hard, but the bed itself comfortable. The weed on the beach outside the hotel should be cleaned - this is not the best part of Diani.
The hotel has lovely grounds and is very well kept. The food is very good and plentiful.
Stayed in October 2023
Reviewed: 23 August 2023
Daniela
PortugalFor a resort I expected better food. As a girl travelling alone, I felt uncomfortable several times with some of the staff who were constantly hitting on me and asking for my whatsapp
The location is incredible, as is the room and the commodities. It offers a lot of comfort, great massages, good entertainment and good drinks. They have towels for the pool/beach for hotel guests, a hairdryer in the room and nice balconies.
Stayed in August 2023
Reviewed: 4 July 2023
Jonathan
United StatesIt was picturesque
Stayed in June 2023
Reviewed: 3 June 2023
Nathaniel
United Kingdomthe rooms needed updating with taps and blinds being dated and worn.
the staff were amazing, the food variety and quality was really good. the pool area and beach were lovely.
Stayed in June 2023
Reviewed: 1 May 2023
Lucy
United Kingdoma little dated , with rainy weather , limited things to do , only 2 channels on TV !! , cheap slippers, poor Wi-Fi ,
all inclusive, good location , good food selection, good evening entertainment , nice decorations of our bed
Stayed in May 2023
Reviewed: 23 April 2023
Douglas
Zimbabwethe food is very repetitive beach is full of weed
relaxing
Stayed in April 2023
Reviewed: 14 January 2023
Banshree
United Kingdomnothing to say
Friendly staff, very clean and tidy. superb location and fantastic room. Great food
Stayed in January 2023
Reviewed: 28 December 2022
Claire
United Kingdomminor issues with Wi-Fi sometimes cutting out and TV not best signal.
it is right in the beach and next to shops and supermarket. the food was lovely and varied and the staff were extremely helpful and kind.
Stayed in December 2022
Reviewed: 17 December 2022
Árpád
HungaryThe management cannot handle the situation that many stupid European guests fly to another continent just to occupy a sun-bed without using it not only for the day but for the night also. Please someone start to throw out these occupied matraces to the beach sand area.
The concept of the Resort is good, the staff nice and helpful.
Stayed in November 2022
Reviewed: 14 December 2022
Gloria
KenyaN/A
Very close to the airport and shopping centers. Enjoyed my stay here very much. Great meal choices with the all inclusive deal. Expect to pay for top cabinet alcohol, but otherwise great value for money. Staff are wonderful- service with a smile indeed. I’d visit again.
Stayed in December 2022
Reviewed: 14 December 2022
Yahaya
UgandaWifi is weak in the room.
Staff are very friendly, Menu options are good and the ocean view is fantastic.
Stayed in December 2022
Reviewed: 14 December 2022
Margaret
KenyaEnjoyed my stay at the hotel thanks to the receptionist (Emanuel) for giving me the best room ...I highly recommend this hotel
Stayed in December 2022
Reviewed: 7 December 2022
Erin
United StatesThe buffet only option for meals every meal got old. Internet was okay in the main areas but terrible in the rooms.
The grounds, the room and the location access to the beach were great! we loved the inclusive drink options - and overall enjoyed our stay.
Stayed in November 2022
Reviewed: 5 December 2022
Iman
MoroccoThe buffet is to improve but it’s not bad
The employees are super nice and helpful The hospitality of people The receptionist is a lovely man The view is the best in Diani
Stayed in December 2022
Reviewed: 29 November 2022
Ann
Norwaytourists in groups
Great location and really friendly employees!
Stayed in November 2022
Reviewed: 7 November 2022
Reece
KenyaNo communication of the check out time but not that major.
Loved the place a whole lot. Super clean, friendly staff. Equal treatment. Love Love it.
Stayed in November 2022
Reviewed: 29 October 2022
Adrian
United Kingdomsome facilities could do with updating
very clean and substantial
Stayed in October 2022
Reviewed: 19 October 2022
Trupti
IndiaThe meals were very bad . While there was no dirth of drink and food items , the taste was bad . The vegetarian options were very limited and very basic. Also the water in the shower and taps was extremely salty making it very uncomfortable to bathe.
The staff was very good. The location, the pool and the overall property look and feel was very nice . They had lovely seating and relaxing places all across the property.
Stayed in October 2022
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