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Reviews of Eleven Pearl Boutique Hotel & Spa 4 stars

Diani Beach Road 200 metres After Baobab Resort, 80401 Diani Beach, Kenya

#14 of 43 hotels in Diani Beach

Guests' Choice

Review score

Based on 234 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    6.5

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Showing 76 – 100

  • Reviewed: 24 November 2022

    9.0
    would definetly stay again. super staff, very accommodating and personable
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    beds somewhat hard. outside cushions on lounge chairs a bit hard too

    quiet, fantastic staff

    Stayed in November 2022

  • Reviewed: 20 November 2022

    8.0
    If you want to be pampered, choose Eleven Pearls
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain really. only suggestion would be a suitcase rack as our suitcase had to ly on the ground.

    The location at the beach is wonderful and we liked that it is such a small hotel with only 20 rooms.

    Stayed in November 2022

  • Reviewed: 12 November 2022

    10
    Very pleasant and memorable.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    1.No door to the washroom. 2.Poor quality soaps. 3.No muslim shower or biddet. 4.Washroom sink design is very bad as the tap is too low. 5.Not a very diverse menu. 6.Breakfast buffet has very limited items. 7.Its La carte except for breakfast even on full board basis which should have been clearly mentioned on the hotel page. 8.No in-house activities available except for a swimming pool which is sad. 9. Pool area is not so clean and gives an old vibe. 10. Pool view rooms are a waste of money. 11. hotel entrance is not grand rather looks like a private residence at first. 12. Reception area is very ordinary and not very grand. Doesnt give a boutique hotel vibe. 13. There is no mini bar just an empty room fridge. 14. not so fun musical nights 15. water provided for drinking in the rooms is not bottled. However it didn’t upset our stomach. 16. Bathroom fixtures and fitting are old and rusted. 17. Spa room is not very impressive. needs renovation.

    Most accommodating staff: -Maureen at the restaurant was the best. -Rajab and Phoebe at the reception were the most -helpful and accommodating. -Thomas at the bar did his best to make us feel at home. -Saif made sure that our room was always up to the mark. -Shaban helped us plan our activities so well. Top location. Best beach. Best serving size for meals. Best service.

    Stayed in November 2022

  • Reviewed: 8 November 2022

    10
    The perfect beach holiday
    • Leisure trip
    • Group
    • Triple Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    the usual beach boys, for which the resort is not responsible. indeed, Security do really an outstanding job in preventing them from being too pushy.

    All you can dream of when planning your dream beach holiday is fulfilled! the beauty of nature, the resort facilities, caring and smiling staff… it’s all there! We could enjoy the low occupancy which gave a truly familiar feeling to our stay. The restaurant is excellent (my favourite was the Swahili Fish Casserole) not to mention the staff! a special mention to Abdul who taught us how to climb a palm tree. can’t wait to make it there again!

    Stayed in October 2022

  • Reviewed: 8 November 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Double or Twin Room with Sea View
    • Stayed 2 nights

    I will always stay here when I come to Diani Beach however, please please please resolve the WI-FI issue.

    The staff were absolutely wonderful, extremely helpful, polite, and kind and made me feel like I was staying at home. You should be extremely proud of your staff :-)

    Stayed in October 2022

  • Reviewed: 25 October 2022

    10
    Eleven Pearl blew us away! Stunning location and incredible customer service!
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 4 nights

    Nothing!

    The location is absolutely idyllic and takes your breath away from the moment you arrive. The layout of the grounds is paced out and at no point do you feel as though you are staying in a busy hotel. Dedicated sunbeds for the duration of your stay. Room very clean and beds really comfy. Wonderful bar food for lunch and THE BEST CUSTOMER SERVICE. All the staff were delightful - especially the reception staff, Menza who looked after our room, and Johnson in the restaurant. The standard of training is clearly high and it showed. The location is great for exploring other restaurants for evening meals via tuk tuk. Our whole stay was just perfect and we would highly recommend for value for money and a wonderful holiay!

    Stayed in October 2022

  • Reviewed: 24 October 2022

    7.0
    Very good stay and value for money when in Diani, but some details could be better...
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 3 nights

    It would be good to know in advance which room are you going to get. Some of the seaview rooms are, in my humble opinion, better than others, and I requested a change after seeing the room I was originally given. Some details, especially in the rooms, could be taken care of, i.e., nicer touches. The same applies to the beach: I thought the sunbeds were quite old and since the hotel went through renovation and change of management in the past few years, I expected some higher quality material across the property. The same goes for the room I got in the end: the material used for the roof does not help when it rains, you can hear the rain on the roof and that woke me up twice. Nevertheless, the hotel is a very good value for money.

    The hotel is directly on a beautiful stretch of white sand. It is a small property, hence never crowded and quite intimate. Good breakfast! Staff were helpful and corteous, and it is nearby all the nice restaurants in Diani. All in all, good value for money.

    Stayed in October 2022

  • Reviewed: 11 October 2022

    8.0
    OK, but not exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 2 nights

    - lack of privacy - rooms close to each other, guards everywhere, bar close to the rooms - very slow check-in process

    - very nice beach nearby

    Stayed in September 2022

  • Reviewed: 8 October 2022

    9.0
    Perfect Boutique Hotel
    • Business trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    -

    Amazing Boutique hotel. We really enjoyed everything about it.

    Stayed in September 2022

  • Reviewed: 7 October 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    A rat came into our room one night, but we chased it out and shut the door.

    The staff were excellent. Very happy, polite, friendly and helpful. The tip box in reception was helpful as carrying the correct cash to tip individual service during the day can be difficult.

    Stayed in August 2022

  • Reviewed: 18 September 2022

    10
    Amazing stay with amazing staff
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The location is amazingly beautiful and very beachy which was what we wanted! But what we liked the most was the staff! Very nice people, with a good heart and beautiful smile! It was hard to have to leave ♡ we totally recommend them!

    Stayed in September 2022

  • Reviewed: 14 September 2022

    10
    Excellent hotel,very clean,excellent location,super friendly staff.Will definitely stay there again.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The fridge in our room wasn't working, but thats the only thing we were not happy about.

    The cleanliness was on a different level. Very clean rooms, excellent views of the sea, excellent location, super friendly staff, always very willing to assist. Great atmosphere for pets as well. The food was also very tasty.

    Stayed in September 2022

  • Reviewed: 10 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 5 nights

    Pool a bit isolated on site

    First class buffet breakfast.

    Stayed in September 2022

  • Reviewed: 5 September 2022

    10
    the hotel facilities exceeded our expectations. the decoration is very elegant and accurate to a beach boutique hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    even when the food was delicious it is very difficult to add an extra ingredients, specially in salads; we asked for the extra ingredients and we had to repeat it for 4 times. still the salad came missing some of the existing ingredients. this happed once more when we ordered the sandwiches, the kitchen forgot to put some of the existing ingredients. this causes some trouble. on the other hand, it is a little confusing the local vendors are always trying to talk to the guests every time you go to the water. it should be enough when we tell the first time we are not interested.

    the location is great. just the beachfront and a very beautiful part of the Diani beach. the food was delicious. the staff is weary friendly and ready to solve any issues. the room was perfect.

    Stayed in August 2022

  • Reviewed: 30 August 2022

    9.0
    Absolutely recommended stay in Diani
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    - the food itself is improvable. not saying that it tastes bad bud but you get what you pay for - there is no door between bedroom and bathroom. can be challenging for a younger relationship 😉

    - great location close to the beach. You can perfectly swim right in front of the place. towards the left or right it would be more dofficult - the staff was very engaged, friendly and saw to your needs - very fair prices for drinks and food (beer 2,50€, dinner about 10€ pr less - the room was nicely calm with a perfect air conditiob - no fighting for sunbeds. there are plenty for everyone

    Stayed in August 2022

  • Reviewed: 18 August 2022

    7.0
    Quiet hotel with excellent location, very friendly and professional staff
    • Leisure trip
    • Couple
    • Triple Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could be better

    Excellent location

    Stayed in August 2022

  • Reviewed: 3 August 2022

    10
    Very beautiful and comfortable hotel directly at diani beach. 10/10 recommendation
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    /

    the Staff was very friendly & very helpful each of the meals were fantastic the location right at diani beach was amazing, you could go directly from the hotel to the beach The hotel is quite small, but that makes it so nice because there is no overcrowding

    Stayed in August 2022

  • Reviewed: 29 July 2022

    9.0
    Wonderfully memorable stay at this stunning location.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    No drinking water dispenser. Some lodges have this. Beach hawkers ever present but same for all beachfront property I think.

    Fabulous location, beautiful property, friendly staff

    Stayed in July 2022

  • Reviewed: 18 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Definitely recommended!

    Stayed in July 2022

  • Reviewed: 17 July 2022

    8.0
    Perfect couple holidays in Diani
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Swimming pool far from the beach at the back (could have been a real boutique hotel if next to the beach), but nothing to complain about it except location. WiFi not working inside the room

    Location is very good by the sea with direct access. Nice bar and restaurant with good option for Half board and Full board option (no drinks included even water). Personel is always here to help and friendly. Transport from airstrip well organised (1200ksh)

    Stayed in July 2022

  • Reviewed: 16 July 2022

    9.0
    Awesome 6 night stay- highly recommend!
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    WiFi is not good in the rooms-- fine for us but if that's important for you, know that it only works well in the restaurant/bar areas.

    The beach is just incredible and the location is excellent. We stayed in a pool view room and a sea view and the sea view is 100% worth the extra cost (bigger, more modern, better bathroom, better view or course). But the pool view was also nice, just needs a little love and could use some updates. Every staff we interacted with was friendly, polite, and helpful- we really loved the entire team. Food is also excellent- we loved the octopus salad and seafood platter! Thanks for an excellent 6 nights... we'll be back!

    Stayed in July 2022

  • Reviewed: 12 July 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    everything 🤩

    Stayed in June 2022

  • Reviewed: 11 July 2022

    10
    I’d definitely stay here again. In fact, I’d live here if I could.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    I was told breakfast started at 6:30 but wasn’t ready till after 7. This was only an issue because we were being picked up at 7:20 for a tour.

    Everything! The staff was super attentive, the room was lovely, and the view was unbeatable. My favorite thing to do while there was just to sit out on the cushioned bench in front of my room and watch the sea.

    Stayed in July 2022

  • Reviewed: 6 July 2022

    10
    the paradise on earth
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    everything. it’s just 100 m from the beach. the staff is so friendly.

    Stayed in July 2022

Showing 76 – 100

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