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Reviews of Eleven Pearl Boutique Hotel & Spa 4 stars

Diani Beach Road 200 metres After Baobab Resort, 80401 Diani Beach, Kenya

#14 of 42 hotels in Diani Beach

Guests' Choice

Review score

Based on 227 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 12 May 2024

    10
    Fantastic all round
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Having to say goodbye to Zella (the resident dog) 🥲 we fell in love with her!

    Amazing warm welcome and hospitality from the staff! Beautiful location and rooms lovely with great views and nice terrace. Excellent spa treatments available. Large menu selection for lunch and dinner. Great breakfast. Lovely pool and great sunbed spots overlooking Indian Ocean.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Beach Paradise
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Gorgeous location. Staff great.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Not quite luxury, some design flaws e.g the toilet is not fully separate from the bedroom, you can't see the toilet but there is no door in between. Kettle is placed in area without a wall socket.

    The rooms are very close to the beach! All staff members are polite and go out of their way to help you.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Absolutely romantic getaway to connect with your loved one, close to activities , a wonderful unforgettable experience !
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 6 nights
    • Submitted via mobile

    The interference of flies while dining

    Close to beach, dining area and the deck chairs overlooking the beach, our cosy little chalet room and the aircon so refreshing and the pool too

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Beautifully located, very friendly staff
    • Leisure trip
    • Group
    • Double Room with Garden View
    • Stayed 2 nights

    Wifi didn't reach the room which was mildly inconvenient but not a big issue. Three of us had paid to have dinner included but 4 dinners were not taken (late arrival, early departure) and we were not allowed to shift one of those to a different person (3 other dinners were allowed to be switched to lunch though). Of course they are absolutely not required to allow that, but it would have been a nice gesture from management. Staff was very friendly and patient about it.

    The hotel has a great location right at the beach. The grounds are well kept, rooms are nice (a bit basic but thats okay). Staff is very friendly and really helpful when planning activities.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 14 nights
    • Submitted via mobile

    N/A

    Location,

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Very nice hotel in a great location especially the location on the beach. Good value for money.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights

    Reception demanded I pay in USD at check in. I refused on the basis that my booking was in local currency and reception staff forced me to prove it in order to be allowed to pay in Kenyan shilling.

    Very good value for money. Room was really nice. Bar and waiting staff particularly nice and helpful. Food is good and not overpriced.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Amazing place and location plus friendly staff.
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 2 nights

    Some beers had built up rust on the bottle top.

    Great location with very good value for money.

    Stayed in March 2024

  • Reviewed: 7 April 2024

    8.0
    Would definitely return
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    All good no complaints

    Excellent menu , lovely staff

    Stayed in April 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 5 nights

    The bathroom did not have any door or curtain

    Beach was beautiful and staff were very friendly

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Cozy hotel with a beautiful bar and restaurant with view on the ocean
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 4 nights

    My parents got very sick with the stomachs. Not sure if it was connected to cocktails or food.

    I visited the hotel with my parents. We all enjoyed the stay very, very much. Super friendly staff, beautiful bar and restaurant, very close to the beach. Quiet at night, large rooms with very comfy beds. The gymn was also ok, I used it once, dispite the 35 degrees - coz I had justed turned the AC on, one should do that in advance, maybe.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Great stay in top location
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    The aircon in the room is blowing cold air straight onto bed, which makes it uncomfortably cold. Some days, the hotel was busy, and there weren't enough umbrellas.

    This hotel exceeded our expectations. Staff was really friendly, and hotel room was always clean. Hotel is right on the most amazing beach. There is bar and restaurant with the most AMAZING views. We had most relaxing stay here and will be happily staying here again when back in Kenya.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    A Pearl indeed
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 2 nights

    Water in the pool could be cooler :D :D :D

    The seafood served was excellent. My wife enjoyed a pleasant massage. Great access to the beach. Friendly staff. Well maintained garden area - green and lush with monkey families and pecan birds. Good pool. Hakuna matata all day!

    Stayed in February 2024

  • Reviewed: 29 February 2024

    10
    I will come again!
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 3 nights

    nothing

    Everything! Friendly staff. Good food. Perfect location. The owner was accessible at any time, even more he was my next door neighbor :) Very clean, quiet and relaxing atmosphere. I will highly recommend it.

    Stayed in January 2024

  • Reviewed: 25 February 2024

    8.0
    Relaxed, easy going little hotel, with everything you need for a relaxing holiday break.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights

    Overcharged on airport transfer to hotel! Please don't book your transfer through the hotel. You'll get half the rate from a local taxi service.

    Great little hotel in a perfect beachfront spot. Low key, chilled atmosphere makes for a relaxing holiday.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights

    The bathroom doesnt have a door, which is absurd and uncomfortable. Im not sure why anyone would design a hotel that way. But I wouldnt stay there again nor recommend the hotel because of that. Thats my only complaint but its a deal breaker for me.

    Location, right on the beach, staff, breakfast, view, cleanliness.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 2 nights

    We found a scorpion in our room in the evening, and another one next evening, it was a little scary.

    Stayed in January 2024

  • Reviewed: 11 December 2023

    8.0
    The staff were super friendly and made our stay 100% more memorable
    • Leisure trip
    • Group
    • Double or Twin Room with Sea View
    • Stayed 2 nights

    Some insects and mosquitos in the room, and toilet flush was not working even though they fixed it once complained. Also the AC in the room has a light that stays all night long.

    Excellent location, wonderful staff. Cute rooms and facilities. The beach access is great and the reception area were able to recommend wonderful excursions and book them for us around Diani.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The useless rule about not bringing your own beverages,

    A bit far from everything but the beach is perfect, nice beds

    Stayed in December 2023

  • Reviewed: 5 December 2023

    9.0
    Would recommend
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    £ to ksh exchange rate very poor though credit cards accepted with no surcharge.

    Only 20 rooms spread across the beach front and well kept grounds and gardens so felt comfortable. Clean beach area directly in front of the hotel but be prepared for the local sellers, though they do take notice if you don't want anything. Very good room size with everything you would need, including a private terrace. Daily cleaning was very good. Staff very pleasant and helpful. Even served dinner to the room when torrential rain flooded the restaurant, so couldn't ask for better service under the circumstances. Good variety at breakfast and good restaurant meals were well cooked, tasty, well presented and very reasonably priced. Well stocked bar. Lovely large pool situated at the back of the hotel in the garden area with sunbeds and shade. Beach front beds and shade were well spaced out so you didn't feel crowded. There are a few restaurants within easy walking distance if you want a change, though some of them close around 6:30 which was a little too early for us. Safe and quiet area. Would recommend.

    Stayed in November 2023

  • Reviewed: 21 November 2023

    9.0
    We had a wonderful holidays at the hotel.
    • Leisure trip
    • Family with young children
    • Triple Room with Sea View
    • Stayed 3 nights

    The internet wasn't always going well and the pool is not very pretty. But the beach is awesome.

    Everything was wonderful, awesome people, very good food, very clean, very confortable rooms and the service very efficient.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Really liked the atmosphere and staff, plus the food was great

    Stayed in November 2023

  • Reviewed: 18 November 2023

    8.0
    Short stay but would go again. Good food great staff and excellent value
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Poor swimming pool

    Close to the beach

    Stayed in November 2023

  • Reviewed: 3 November 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Right on the beach. Brilliant staff. Nice food. Comfortable, value for money

    Stayed in November 2023

Showing 1 – 25

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