Moi South Lake Rd, 00200 Naivasha, Kenya
#5 of 23 hotels in Naivasha
Guests' ChoiceBased on 60 hotel reviews
8.3Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.7
Staff
9.0
Value for money
8.3
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 27 January 2024
Frank
IrelandChoice of food on the buffet was initially very poor until I made it clear to staff that it was disappointing and the following day it was much better.
I liked the fact that when I voiced my concerns about certain things that the relevant staff acted on my concerns very quickly.
Stayed in January 2024
Reviewed: 30 November 2023
Maria
United KingdomQuality/taste of food, dated rooms/look of the premises
Location at the lake, helpfulness of staff, spa
Stayed in November 2023
Reviewed: 7 June 2023
Burger
South Africano hot water in 1 unit
the rustic and true look and feel
Stayed in June 2023
Reviewed: 26 June 2022
Carolyne
United Arab EmiratesThe food wasn't to my liking. . The food definitely needs some improvement. Didn't find the food tasty or delicious.Dry roasted potatoes and such
We stayed in the honeymoon villa and I must say it was spectacular. Very spacious, comfortable bed, fully replenished bar,we'll definitely be back. Very friendly staff all over the property starting from reception.
Stayed in May 2022
Reviewed: 11 January 2022
Maureen
KenyaThe plumbing/drain in the bathroom had a bit of a foul smell
- [ ] Too many calls/visits - [ ] Tasty bbq for Saturday dinner - [ ] Wide assortment of tasty cakes for dessert - [ ] Liked game room - many games to play including xbox - Darts at bar fun to play
Stayed in January 2022
Reviewed: 2 September 2021
Hared
KenyaEverything from facility to the staff was excellent. The staff were profession and friendly.
Stayed in August 2021
Reviewed: 5 July 2021
Anyumba
KenyaCould hear the neighbours across the other room.
Extra friendly environment and cleanliness
Stayed in July 2021
Reviewed: 6 June 2021
Duncan
KenyaHaving arrived late the previous day at 18:00 we had requested a later check out that was firmly declined. A bit of consideration would have helped
It was good. As we had expected.
Stayed in June 2021
Reviewed: 11 May 2024
Francis
United KingdomGreat location to base and explore the area especially the Cresent Island and boat trip. All staff were exceptional, always smiling and helpful.
Stayed in May 2024
Reviewed: 20 February 2024
Jeff
KenyaThe initial room was very disappointing. We complained and got upgraded. the room in the photos is apparently nonexistent, according to the staff. Not much in terms of activities other than the lake.
Place is not bad but not value for money. It was the last hotel on that strip I hadn’t visited and for sure there’s better value for money elsewhere. Considering room price the drinks costs were a bit exorbitant. Pizza in the Alacarte restaurant was brilliant though. Buffet was better than average. Close to lake.
Stayed in February 2024
Reviewed: 24 October 2023
William
United KingdomAmazing find. 5* luxury.
Stayed in October 2023
Reviewed: 31 August 2023
Al_78
United Arab EmiratesMosquitoes
Excellent resort, outstanding staff, amazing accommodation and mind blowing food variety.
Stayed in August 2023
Reviewed: 1 May 2023
Ariane
KenyaWe loved the breakfast spread and the ambience in general. Everything was perfect except for a small incident at night were the upstairs neighbours played music way too loud. However the issue was resolved after calling the reception. Will definitely come back !
Stayed in May 2023
Reviewed: 7 March 2023
Charles
UgandaFor now, all was perfect.
Everything lived up to expectation. Thank You. The food was amazing especially the Saturday dinner with the nyama choma.
Stayed in March 2023
Reviewed: 15 May 2022
P
SomaliaEverythng
Stayed in April 2022
Reviewed: 14 March 2022
Cara
United StatesMusic at pool too loud
Excellent place! With wonderful activities on the lake
Stayed in March 2022
Reviewed: 14 February 2022
Martin
United KingdomI did an all inclusive stay with all meals included only to find out ALL drinks were chargeable. the room is so so so old like maybe 70’s the , toiletries are as cheap and nasty as it gets . NO aircon and the only fan in the room didn’t work .This is just such an awful place . the dinner was a buffet and it was just absolutely horrible , the deserts were disgusting and the each and every item in the buffet was disgusting to think this is five star absolutely no way in hell .
it was awful so hard to put anything in the like box
Stayed in February 2022
Reviewed: 2 December 2021
Mutambuki
KenyaPls add smart Tv's in your rooms.
Stayed in November 2021
Reviewed: 11 November 2021
Milka
Kenyaeverything
I wasn’t there personally I invited my parents to spend a weekend getaway and they loved everything
Stayed in November 2021
Reviewed: 10 October 2021
Dalton
KenyaThey could open the spa a little earlier than 9.00am
Breakfast was good. Best customer service
Stayed in October 2021
Reviewed: 30 August 2021
Gertrude
KenyaNothing
Food was very tasty and we really enjoyed. Wished i could have extended our stay. I would go to enashipai anytime.
Stayed in August 2021
Reviewed: 18 August 2021
Edwin
KenyaSite of the swimming pool ...would be better off secluded
Clean,good food and very friendly staff
Stayed in August 2021
Reviewed: 11 August 2021
Fa
United Arab EmiratesVery limited buggies, only 2 during the day and 1 during the evening! Forcing to wash hands every single time you enter the restaurant regardless your hands are clean or not! Made me feel I'm in the nursery! Wearing and removing mask all the time while in the restaurant, as while eating you can remove, but when you want to go back to the buffet, you have to wear it again, and many times our hands were oily or smelly, which made it difficult to wear the masks again and again! No hot water! Slightly over priced.
Food tastes and variety When food was spicy for my kids, they made pizza for them. Very clean and spacious rooms and areas. Nice activities like biking and kids club
Stayed in August 2021
Reviewed: 24 July 2021
Moses
KenyaLocation access, the property ambiance and the room interior were extremely exquisite. Wave night out was lovely
Stayed in July 2021
Showing 1 – 25
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