Skip to main content
  1. Hotel reviews homepage
  2. Kenya hotel reviews
  3. Nairobi holiday rental reviews
  4. Reviews of Executive Residency by Best Western Nairobi

Reviews of Executive Residency by Best Western Nairobi 4 stars

Riverside Drive P.O. Box 45626 - 00100 NAIROBI, KENYA, 00100 Nairobi, Kenya

#19 of 369 Holiday rentals in Nairobi

Guests' Choice

Review score

Based on 169 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 28 April 2024

    9.0
    Perfect location and secure
    • Business trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioning

    Clean and relatively quite

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Excellent service. Stay here. You will not regret it.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    I loved everything about the property.

    The rooms were spacious and well designed. The staff was friendly and helpful. The food was delicious!

    Stayed in March 2024

  • Reviewed: 19 February 2024

    9.0
    Fantastic!
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The pool is a bit noisy because of the children, it could have been outside.

    Everything.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The bed can be improved but good for people with back issues.

    Made wondeful by certain staff including Mr Colins head of house keeping. My special thanks to him.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    9.0
    Comfortable stay , can be used for long term
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    NIL

    The location was good. Though we had only a night stay , there are many options close by for those who wish to go around the place for dinner and shopping . The place was value for money , all amenities in the room makes the stay comfortable We had booked the two room apartment , apart from the bathrooms for each room there was an additional powder area at entrance , which is useful if there are more guests . The kitchenette is loaded with utensils useful for a serve in meals. Microwave , refrigerator and cooking range are also present for those wishing to cook in house too. The small swing in the balcony is a good place to rest with a book .

    Stayed in December 2023

  • Reviewed: 26 December 2023

    10
    FIVE STAR LIVING
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Buffet quite expensive

    This is one of the best hotels in Kenya..if you have kids and you are worried about the space, your worries end here. The environment is quiet and the rooms are super clean. This is our second home.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    9.0
    Very clean and spacious rooms. Good value for money in a nice location.
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 7 nights

    breakfast is only ok.

    very clean, spacious rooms

    Stayed in December 2023

  • Reviewed: 11 October 2023

    10
    Staff is very good and cooperative. Always helpful
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    We did 2nd time booking in same hotel. Very good apartment hotel

    Stayed in October 2023

  • Reviewed: 23 September 2023

    9.0
    Great facility with great and welcoming staff.Good food and great location.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Could you install or have upon order, firmer mattresses like Orthopaedic spring mattresses?The mattresses are relatively soft and caused me to get back discomfort.Thank you.

    The breakfast had good variety and was sumptuous!

    Stayed in August 2023

  • Reviewed: 19 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Furniture is quite old.

    Spacious, friendly staff, efficient.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Slow check in and check out. Restaurant is Expensive

    Clean and spacious

    Stayed in July 2023

  • Reviewed: 1 September 2023

    10
    A wonderful stay which made me wish to come back and stay for a month
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Nothing to complain about. However since there is no aircon and at 25-26 degree Celsius it was tad warm for us. There are enough stand fans available on request and its comfortable. Being in the ground floor room we had insect repellants and were saved, but nothing that did bother us. A lot of cigarette stubs have been thrown from upper floors and lie hidden in the plants, one needs to clean up.

    The breakfast spread is very good. The location is in a high end area and felt safe. Close to everything that we wanted to do. Location is fantastic. No taxi in the neighborhood but UBER works perfectly if you are ready to pay CASH and very inexpensive.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    8.0
    Ideal spot for a family stay in Nairobi.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Location. Large apartment style rooms.

    Stayed in July 2023

  • Reviewed: 14 August 2023

    10
    Ms Bilha is nice person and very helping nature.
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Location was perfect to stay. Very clam, neat & clean. Safe and secure. All supporting staff was helpful and supportive.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Would definitely stay again. Everything I needed
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Not much in walking distance around the hotel - but very easy to Uber/taxi anywhere for very reasonable price. No view but wasn’t fussed to be honest.

    It had everything I needed - including washing machine, iron, fully equipped kitchen. 2 bedrooms, 3 toilets. It looks like a new hotel. It’s about 10 min drive into main part of town. Used Uber eats a few times as I found their dinner menu limited for children. Stayed in 3 hotels whilst In Kenya and this was the only one to have constant wifi, hot water from a. Nice shower head and a decent tv that didn’t constantly lag. Accommodated a late check out for a small fee. Staff friendly and helpful. Area and hotel Safe to be with children. Nice variety for breakfast. Rooms had nice natural light coming in.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    No gardens No play area for Kids No Sauna

    Spacious rooms. Quiete. Room facilities. Affordable

    Stayed in August 2023

  • Reviewed: 15 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything is so nice

    Stayed in July 2023

  • Reviewed: 5 July 2023

    9.0
    Best place to stay if your visiting with a family.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    Everything was fine.

    Breakfast was sumptuous and excellent. All Employees were very friendly and helpful. A Special mention to Receptionist Bilhah who went beyond the call of duty to assist us. Email communication responses are quick. The apartment was spacious, bright and very comfortable. A very good recommendation from a friend. Will definitely recommend and stay here on our next trip.

    Stayed in June 2023

  • Reviewed: 4 July 2023

    9.0
    Had a very comfortable stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    Breakfast was very sumptuous and good. Staff at the restaurant were excellent. Receptionist Eve was good who responded to our email queries before we arrived. Apartment was very clean and spacious with all the amenities.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    10
    Been a few times and will come back.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    Nothing to complain

    The restaurant and the facilities.

    Stayed in June 2023

  • Reviewed: 21 June 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The Ambiente could be modern and stylish with a little money

    Opposite German Embassy

    Stayed in June 2023

  • Reviewed: 14 June 2023

    10
    Oasis of peace in Nairobi
    • Business trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    wonderful receptionists, large and comfortable apartments with a fully equipped kitchen, good gym, great view from the rooftop

    Stayed in June 2023

  • Reviewed: 12 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Apartment was beautiful and very comfortable. I enjoyed the great wi-fi, Smart TV, comfy furniture, in-room washer/dryer and excellent shower during my stay. Food and environment at the rooftop restaurant was also great. It was a wonderful experience in the middle of my Kenya trip and welcome respite between wilderness safaris! Highly recommended!

    Stayed in May 2023

  • Reviewed: 18 May 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    All staff are very courteous

    Stayed in May 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!