9042/1044 Tower Avenue, Jomo Kenyatta International Airport, 00606 Nairobi, Kenya
#29 of 170 hotels in Nairobi
Guests' ChoiceBased on 972 hotel reviews
8.5Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.9
Staff
9.0
Value for money
7.8
Free WiFi
8.7
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End of dialog contentReviewed: 7 May 2024
Olivia
United Kingdom"Pool", "room", "steam room", "cleanliness", "restaurant", "food"
Stayed in May 2024
Reviewed: 4 May 2024
Caroline
KenyaNone
The comfort of the bet the ambience and cleanliness
Stayed in April 2024
Reviewed: 4 May 2024
Babatunde
United KingdomCannot think of any right now
Jacinta the manager was very professional, surrounded by very good members of staff like Isaiah, Beatrice, Bedinna and a host of others including the room cleaners and the kitchen staffs who serves great foods 👍🏿
Stayed in April 2024
Reviewed: 1 May 2024
Jason
BahrainLocation
Stayed in April 2024
Reviewed: 23 April 2024
Christine
GermanyKeep up this great standard of hospitality
Service was excellent. Especially EVANS AND Frederik Hotel drivers for Aiport pickup and transfer back. Hotel Manager personally confirmed my airport pickup with a positive , speed response.
Stayed in April 2024
Reviewed: 21 April 2024
Ariana
United KingdomFrom the easy check-in to the early check-out and complimentary drop off at the airport, the staff were efficient and helpful. The room was very comfortable, and I appreciated being able to work smoothly in the evening. The short stay meant I saw few of the facilities, but the rooftop restaurant was pleasant – if perhaps not the least expensive option.
Stayed in April 2024
Reviewed: 20 April 2024
Peninah
KenyaThe different option of food during breakfast, clean rooms
The ambience, the hospitality from staff and free shuttle ride to the terminal
Stayed in March 2024
Reviewed: 14 April 2024
Pauline
FranceNothing!
Everything was good, the staff was so nice and accommodating!
Stayed in April 2024
Reviewed: 14 April 2024
Malake
ZambiaNo issues per say with the hotel just on the rage of fees to be added . I think all was as required. Just the price for the short stay needs to be reviewed
breakfast was amazing and the airport shuttle was able to help with the local sim card location. The ride was also amazing
Stayed in January 2024
Reviewed: 13 April 2024
Andrew
United KingdomStaff were great, location super and the breakfast amazing.
Stayed in February 2024
Reviewed: 13 April 2024
Star
Thailandnothing
Good location—inside the airport area, this would be a good choice if you need a brief stay and transit to your destination.
Stayed in March 2024
Reviewed: 8 April 2024
Martin
Saudi Arabiathe gym, the pool, the food, the restaurant -- and for my purposes the perfect location
nice staff; excellent food; always very welcoming and helpful
Stayed in January 2024
Reviewed: 6 April 2024
Caroline
BelgiumNothing. Everything was 100%
Fantastic airport hotel. Courteous and friendly staff. 24hr kitchen was such a bonus, and the food was delicious! Great room, with a massive bed! Will definitely stay here again.
Stayed in March 2024
Reviewed: 27 March 2024
Hantandrainy
MadagascarBible to be asked at front desk, alcohol just laying there
Location, transportation, assistance
Stayed in March 2024
Reviewed: 27 March 2024
Tony
KenyaNone
Complementary Airport Pick up and drop off on time Friendly staff and welcoming Good restaurant services
Stayed in March 2024
Reviewed: 24 March 2024
Maral
TanzaniaI was given an upgraded room which was lovely but bathroom was meant for wheelchair users so was not easy to use.
Stayed in March 2024
Reviewed: 10 March 2024
Roberta
NetherlandsPerfect location, within airport area, with shuttle that takes you in 5 mins to Jomo. Ideal for transit day. Plus has a lovely rooftop pool tk chill
Stayed in March 2024
Reviewed: 6 March 2024
Charles
New ZealandLess of a wait to check-out
We stay regularly at this hotel, service, room and restaurant always excelleng
Stayed in February 2024
Reviewed: 4 March 2024
Pamela
United StatesThe internet was spotty and unpredictable!
We felt very safe & the staff is attentive! We enjoyed the breakfast buffet, delicious coffee and out door seating downstairs! Upstairs the bar/restaurant was lovely with a wonderful breeze & nice views! We would definitely recommend it & stay there again!
Stayed in February 2024
Reviewed: 23 February 2024
Alpren
United KingdomHad a disappointing meal in the ground floor restaurant. The burger bun was clearly stale, the burger rare, and the meal was served warm, ie not hot.
The room was comfortable clean and well equipped. Had a delicious salad at the top floor restaurant, with prompt and friendly service. I appreciated the on call transfer from hotel to airport.
Stayed in February 2024
Reviewed: 18 February 2024
Nick
United KingdomNothing
Lovely and clean and close to airport
Stayed in February 2024
Reviewed: 15 February 2024
Christopher
United KingdomBathrooms a bit tired
Close to airport & good shuttle
Stayed in January 2024
Reviewed: 10 February 2024
Juliet
United KingdomGreat location. Such friendly staff Good clean room
Stayed in February 2024
Reviewed: 5 February 2024
Jeremy
United Kingdomlate checkout day rate expensive
quick efficient airport shuttle when needed no waiting. bright modern clean room with all required facilities.
Stayed in February 2024
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