38, Muthithi Road, Westlands, 800 Nairobi, Kenya
#122 of 182 hotels in Nairobi
Guests' ChoiceBased on 12 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.4
Facilities
8.7
Staff
8.9
Value for money
7.3
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Showing 1 – 12
Reviewed: 16 March 2024
Marco
KenyaParking service Waiters services Poor breakfast for 35 $ extra charge
Location
Stayed in March 2024
Reviewed: 14 March 2024
Mkwanda
PakistanWAS OKAY
N/A
Stayed in March 2024
Reviewed: 4 March 2024
Georgios
GreeceThe very small variety of food The smell in my bathroom The blocked building with no outside area
Personnel, quality of food, gym.
Stayed in February 2024
Reviewed: 15 April 2024
Pravien
United KingdomVery friendly staff and always up for helping upon our requests. The place is very clean and we were all felt comfortable during our stay. Only about 20 minutes away from Jomo Kenyatta International Airport. Access to places are also close. So saved a lot of time on transport. Overall it's a pleasant place to stay and I will definitely recommend to my friends and family.
Stayed in April 2024
Reviewed: 31 March 2024
Rafa08
ArgentinaExcelent service, new hotel,have hyatt level of standars
Stayed in March 2024
Reviewed: 31 March 2024
Rafa08
ArgentinaExcelent service, new hotel, have Hyatt standard levels.
Stayed in March 2024
Reviewed: 31 March 2024
Rafa08
ArgentinaThe breakfast price is 30usd dollars but by credit or débit card You can only pay in Kenyan Chelín at restaurant.,so 4500chelin breakfast bill represents 35 usd because of the Kenyan banks rate, so its more expensive in chelín the buffet breakfast. Must change price, less chelín so it ll be the same as 30usd. I speak 4 time at everyone at front desk included two front desk manager, and 4 times sending messages, but they don't care. So becarefull because breakfast is 35usd not 30 if you pay by card. I m not coming back to this hotel because this silly things through to the board all good things hotel have. It doesnt have a bar, all the hyatt have a bar. Im staying 11 nights here, in room 1206 and now at 1007
Lindas instalaciones, habitación cómoda,limpia
Stayed in March 2024
Reviewed: 24 March 2024
David
UgandaCharging 5 star rates for a 3 star experience was unforgivable. Breakfast was very basic . No closet in the room and very little space for luggage .
Concierge staff were very good. Good shower and toiletries.
Stayed in February 2024
Reviewed: 29 March 2024
Mkwanda
PakistanThere are no comments available for this review
Stayed in March 2024
Reviewed: 24 February 2024
Abass
KenyaThere are no comments available for this review
Stayed in February 2024
Reviewed: 11 February 2024
Corey
United StatesThere are no comments available for this review
Stayed in February 2024
Showing 1 – 12
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