River Road, Nairobi CBD, 00100 Nairobi, Kenya
#149 of 186 hotels in Nairobi
Guests' ChoiceBased on 219 hotel reviews
6.6Cleanliness
7.7
Comfort
7.4
Location
7.6
Facilities
7.0
Staff
8.1
Value for money
7.6
Free WiFi
6.4
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End of dialog contentReviewed: 27 March 2024
Hiroki
South AfricaStaff couldn't explain some things.
Very good iocation.
Stayed in March 2024
Reviewed: 3 January 2024
Wills
New ZealandThe location was disappointing as were the stairs involved getting to room and office. The whole place needs a makeover but compensated by the staff friendliness. I was disappointed at the guide who was supposed to give me a tour of the city. He walked me for miles to try and sell me anything that me was going to get commission off. His persistence with selling me a tour was horrible. I was left hiding in my room while he returned again and again to persuade me to buy.
Stall were helpful and Naomi was a intelligent, friendly receptionist with time to spend looking after you.
Stayed in December 2023
Reviewed: 25 December 2023
Dominic
KenyaNo wifi
Hot bath
Stayed in December 2023
Reviewed: 21 June 2023
Sajithr
IndiaMosquito nets were not found in some rooms, especially in room 312
Clean room, basic accommodation In main area(CBD) of nairobi. All bus tickets can be booked from this region.
Stayed in June 2023
Reviewed: 17 February 2023
Joerg
GermanyIf you expect "The Rotz" you will suffer 😁 Otherwise you will like to save money and enjoy your stay 🥂👍
Like always - good value for money. CBD 👍 Close to nice places and to institutions ...
Stayed in January 2023
Reviewed: 30 January 2023
Mats
SwedenVery good price. Good security. Comfortable bed, not too hot at night.
Stayed in January 2023
Reviewed: 4 December 2022
Joerg
Germanywifi sometimes weak
Nice price, friendly staff, CBD
Stayed in November 2022
Reviewed: 20 November 2022
Kevin
KenyaThere is a Cool environment. And the staff is friendly. The location is close to where i wanted to go (Goethe Institut). Liked the stay
Stayed in November 2022
Reviewed: 12 October 2022
Khoirom
BangladeshIt's in the heart of the city nairobi.bustling and crowded area. If u are looking for a real budget hotel,then this is it. Nairobi national museum is only 1.1 km away, masai market is 1.3 km away from the hotel.
Stayed in October 2022
Reviewed: 25 September 2022
Rhoda
KenyaNo water. The heater killed the lights
The staff. Antony especially...
Stayed in September 2022
Reviewed: 20 September 2022
Joerg
GermanyWho will expect "The Ritz" for this price?
Friendly staff. Good value for money. CBD Nairobi.
Stayed in September 2022
Reviewed: 19 September 2022
Blessing
GhanaI wasn’t happen with the fact that, I booked a room and only to show forth, was told that room isn’t available any more, has to go for a bigger one. That wasn’t what I budgeted.
Well attended to, by the receptionist.
Stayed in September 2022
Reviewed: 5 September 2022
Livingstone
KenyaThere were some dirt under the bed
Budget friendly
Stayed in August 2022
Reviewed: 2 September 2022
Edwin
KenyaCourteous reception
Stayed in August 2022
Reviewed: 1 September 2022
Ernest
KuwaitRoom size was too small.
Privacy Friendly Helpful staff especially Jacob at reception
Stayed in August 2022
Reviewed: 31 August 2022
Kanya
Hong Kongvery small room , weird environment . and I saw a cockroach on the table …
good for staying one night , you get what you paid.
Stayed in July 2022
Reviewed: 28 August 2022
Misheck
KenyaThere was a pungent smell of cigarettes through out the hall way that was intoxicating. I even smelled marijuana when I was passing through one of the rooms. Don't know how they could address this maybe by having designated areas for those who smoke to avoid disturbing other guests.
Hotel was nice and well furnished. The staff were kind and helpful. Even though riverside isn't known for being safe I felt relatively safe. The rates are amazing especially for Nairobi, I would definitely recommend it to anyone on a budget.
Stayed in August 2022
Reviewed: 16 August 2022
Sarah
KenyaThey don't have kettle in the room
The staff are always so helpful
Stayed in June 2022
Reviewed: 4 August 2022
Brian
KenyaSafety and security was well ensured. The battler was kind and receptive
Stayed in July 2022
Reviewed: 17 July 2022
Esdon
KenyaThe television set could only show KBC TV station, I wish they had DStv connection or a simple music system as entertainment set.
The room was neat and well organized with all the necessary amenities.
Stayed in July 2022
Reviewed: 18 June 2022
Emily
KenyaI wish the bar and restaurant will be working the next time I come.
Rooms were clean and staff were friendly
Stayed in June 2022
Reviewed: 26 May 2022
Jackline
KenyaThe room was ok
I didn't take breakfast, but the location is fine.
Stayed in May 2022
Reviewed: 13 May 2022
Felix
KenyaOnly one television , atleast allow guests to watch their channels of choice
The quiet serenity I could work in peace
Stayed in May 2022
Reviewed: 9 May 2022
Richard
Kenyaspacing
clean and ambiance
Stayed in May 2022
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