Based on 16 hotel reviews
8.0Cleanliness
8.4
Comfort
8.2
Location
8.4
Facilities
7.6
Staff
9.1
Value for money
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 16
Reviewed: 16 January 2024
Pieter
South AfricaThe location was perfect for the purpose of our trip. The bed was really fantastic, and overall very good value for money. The breakfast was up to standard for the amount charged. We will use Lavender Garden Hotel again if we are in the area.
Stayed in December 2023
Reviewed: 27 November 2023
Preda
RomaniaCleaning - could be better. The building doesn't look too appealing.
It is very well located. It is what it has to be for the price. The breakfast was decent. The staff is very welcoming and willing to help. The room is decent, very good mattress.
Stayed in October 2023
Reviewed: 2 July 2023
Mnyaka
KenyaThe fact that they didn't come clear in the mountain view part
The staffs were really friendly.
Stayed in June 2023
Reviewed: 28 August 2023
Patrick
KenyaSmall portions of finishings.
Rectify the finishing in the rooms, there are parts with unpainted cement patches. Water in the bathroom is slow to go down the drain.
Stayed in August 2023
Reviewed: 27 August 2023
Arabella
GermanyThe staff is really nice and took great care of me! They picked me up from the train station, helped me with my further travel plans and they made a great plan for me to discover the town and environment! The kitchen was very good! I am looking forward to come back one day.
Stayed in August 2023
Reviewed: 21 June 2023
Francis
KenyaIt's description doesn't match the actual,the facility has no mentioned garden which was my attraction
The morning scenery
Stayed in June 2023
Reviewed: 2 April 2023
Cihan
United Kingdomnothing
All the staff encountered where so friendly, they really made our experience great especially the lovely young man who checked us in and out and the lady who served us dinner and breakfast.
Stayed in April 2023
Reviewed: 11 January 2023
A
KenyaOnly very basic items on the menu were available. The hotel pretends to have rooms with air conditioning at a higher price, which we booked. But the hotel doesn't have rooms with air conditioners at all and hence we were fighting mosquitoes during the night.
Leaving
Stayed in January 2023
Reviewed: 3 December 2022
Slawomir
CanadaA bit difficult to find it
Great place, everything was perfect for the price we paid
Stayed in November 2022
Reviewed: 12 January 2024
Omondi
KenyaThere are no comments available for this review
Stayed in January 2024
Reviewed: 23 November 2023
Stephen
KenyaThere are no comments available for this review
Stayed in October 2023
Reviewed: 15 June 2023
Fayel
KenyaThere are no comments available for this review
Stayed in June 2023
Reviewed: 19 April 2022
Lyn
KenyaThere are no comments available for this review
Stayed in April 2022
Reviewed: 27 August 2023
Kamau
KenyaThere are no comments available for this review
Stayed in July 2023
Reviewed: 28 May 2023
Peter
KenyaThere are no comments available for this review
Stayed in May 2023
Showing 1 – 16
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content