Marine Park Road PO BOX 1056, 80200 Malindi, Kenya
#3 of 20 hotels in Malindi
Guests' ChoiceBased on 67 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
8.6
Facilities
9.0
Staff
9.4
Value for money
8.4
Free WiFi
9.2
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Showing 1 – 25
Reviewed: 20 May 2024
Houd
OmanHas high potential to be consistent fabulous if prompt cleaning is enhanced especially controlling insects interacting rooms. More local Food varieties will be helpful as once in the complex you don’t want to go out. My experience was during low season.
Beautiful complex nice garden with nice walk ways . Very comfortable ambience
Stayed in May 2024
Reviewed: 12 May 2024
Komungalo
KenyaThe food wasn’t as fair.
Enjoyed the peace and quiet plus the bike ride between places
Stayed in May 2024
Reviewed: 7 May 2024
Lerisha
South AfricaFriendly staff Delicious food Beautiful views Incredible spa treatments
Stayed in May 2024
Reviewed: 27 March 2024
Khusbu
IndiaEverything actually
Stayed in February 2024
Reviewed: 1 February 2024
Amir
IsraelDidn't like the fact that there is no room service at night, and basically after ~19:00 you have no options to eat anything at the hotel except for their dinner which is a 4 course menu that costs 8000 kes per person. To be fair I visited in low season and capacity of the hotel was very low. Malindi is very hot and humid and air conditioning at the hotel definitely can improve- first night was too hot for me even with AC on full power. So the next day they automatically upgraded my room for free and it was way better, but still it wasn't cold enough for me to get under a blanket or wear clothes while sleeping.
I liked the staff, the design, the vastness, the pools, the beach!
Stayed in February 2024
Reviewed: 20 January 2024
Albanois
KenyaIt was perfect
Beautiful set up. The place is amazing, serene and with a lot of space for the guest. Many pools to chose, very clean and staff is super attentive. Definitely a great place to relax and chill with your partner.
Stayed in December 2023
Reviewed: 23 December 2023
Benjamin
KenyaReception during one of the dinner on 22nd Dec by a certain manager from Billionaire Dubai as i was made to understand later. It was discriminative or racial. Didn't like it at all.
Lovely Staff. Mateos, Sheila Otieno, Linet Njau, among others. Not forgetting Purity, the one who was always taking care of our residence. And Zablon at entrace
Stayed in December 2023
Reviewed: 16 November 2023
Sultana
CanadaNothing
Serene and beautiful
Stayed in November 2023
Reviewed: 2 November 2023
Kagz
LebanonAllocation of rooms in our group was not done properly
Fantastic staff, the venue is splendid, colonial architecture, just plain beautiful.
Stayed in October 2023
Reviewed: 23 October 2023
James
KenyaEverything was perfect.
Fantastic customer service, great facilities, great ambience, great location and definitely prompt in responding to queries. A 10/10 experience. Excellent.
Stayed in October 2023
Reviewed: 9 October 2023
Zazinhle
South AfricaThe food could improve a tad. For a 5star resort, the meals were slightly bland. Highlight was the octopus carpaccio and the lobster though.
Staff were amazing
Stayed in October 2023
Reviewed: 1 October 2023
Timotgy
KenyaNone
Excellent service and customer care
Stayed in September 2023
Reviewed: 9 September 2023
Jennifer
United StatesNothing.
Absolutely amazing!! By far one of the best places I have ever stayed at. The staff is amazing. The retreat is gorgeous. The food is impeccable. The rooms are massive and really well designed. Thank you for a wonderful stay and for accommodating me and all my requirements. I will definitely be back.
Stayed in September 2023
Reviewed: 3 September 2023
Rozita
KenyaBreakfast
Breakfast could be a bit more diverse especially on dairy options and options without egg
Stayed in August 2023
Reviewed: 18 June 2023
Dr
Egypthospitable staff. nice meals. very clean snd cool for relaxation. well maintained lawn and swimming pools. beautiful and extremely clean interior etc
Stayed in June 2023
Reviewed: 8 April 2023
Obath
KenyaThe food isn’t too great. Not much variety.
The staff were very friendly, the property was good and clean. Great location for a quiet holiday.
Stayed in April 2023
Reviewed: 9 March 2023
Natalie
United Kingdomfantastic service! many thanks to Rosemary, Aasiyah and the reception team as well as Eunice the masseuse!
Stayed in March 2023
Reviewed: 6 March 2023
Claire
Netherlandsthe limited food options, 2 restaurants with limited variety of food. the seafood was great but the rest of the meals tasted pretty weak.
beachfront, large pools and a very charming style
Stayed in March 2023
Reviewed: 6 March 2023
Chris
United Kingdomthe only thing was that the bed could have been more comfortable. it was a bit hard and I think the mattress was not the newest
quiet location, super friendly staff and everything was very clean.
Stayed in March 2023
Reviewed: 1 March 2023
Vladimir
KenyaAfter visiting more than 300+ hotels all over the world, this was the most terrible booking experience I've ever had. About 10 days before our check-in George reached out to me on whatsapp from a random Spanish number and sent a link demanding me to make a payment for the whole stay. This looked fishy and I reached out to booking.com support who told me not to pay through any links as per policy I shall be paying upon arrival. I refused to pay and few days later George reached out to me again through the booking.com app and start threatening me to cancel my booking (sending me a screenshot of him holding his cursor on the cancel button) claiming that he couldn't verify my identity and my credit card is a fraud, and this gives him the authority to cancel my booking. I reached out to the booking.com support again and they strongly advised not to make any payments through any links, they also said they reached to the hotel directly but there was no response. Upon arriving and making the payment (it turns out my credit card wasn't a fraud) I didn't get an apology from anyone. This was quite stressful as I was afraid that he could actually cancel our booking and given that this is a high season this could ruin the whole holiday if we had to look for another hotel. I believe for a hotel of such a premium level, there should be a better treatment for customers who want to spend time with their families at your hotel.
Amazing hotel with great rooms and facilities. All staff were super helpful, everyone within the hotel was trying to please us and make our stay comfortable and satisfying. Rooms are very spacious, pools are amazing, all beachbeds are super comfortable. Also there is an amazing music all over the hotel with a perfectly set volume and great selection of relaxing songs. This is one of the best hotel at the Kenyan cost. We will definitely come back.
Stayed in February 2023
Reviewed: 22 February 2023
Yuma
KenyaIt took a long time to serve the food.
Everything The staff was very friendly and did everything we asked them to do. The food was also very good.
Stayed in February 2023
Reviewed: 7 February 2023
Yasin
United StatesPool was great, food was impeccable, and staff were friendly!
Excellent stay! Wonderful staff, place was serene and peaceful! Will visit again!
Stayed in February 2023
Reviewed: 27 December 2022
Tomi
ArgentinaThe restaurant was very limited, and you had to go to the 'twin hotel' that was 200 meters away to eat. We also had some issue with a taxi organized by the hotel, but I think it was not the hotel's fault. Not on the beach front.
The room was beautiful and comfortable, there was a relax area with a pool, and couches outside of the room. The staff was helpful, there were bicycles to use for free to go to other restaurants or beaches. The yoga session was also very good.
Stayed in December 2022
Reviewed: 11 December 2022
Catherine
United StatesThe best place to stay in Malindi!
Stayed in December 2022
Showing 1 – 25
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