HH Towers, Moi Avenue & Kenyatta Avenue Junction, Nairobi CBD, 00100 Nairobi, Kenya
#57 of 181 hotels in Nairobi
Guests' ChoiceBased on 409 hotel reviews
8.0Cleanliness
8.7
Comfort
8.5
Location
8.2
Facilities
8.3
Staff
8.8
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 18 May 2024
Msukwa
ZambiaThe hotel is clean and fairly priced. The restaurant meals are nice, alot of stores nearby and the staff are friendly.
Stayed in April 2024
Reviewed: 10 May 2024
Robert
United StatesI didn’t like being on the 16th floor
It is a fair priced hotel and is a great value for the money with good resurants as well
Stayed in May 2024
Reviewed: 6 May 2024
Manyok
CanadaCustomer service did not meet international standards of the hotels.
Good warming water
Stayed in April 2024
Reviewed: 5 May 2024
Sulaiman
Sierra LeoneIf I could think of anything negative, it would be only the waiting time for the lifts during the rush hours, since the hotel area in the top floors was located within the same building complex as other offices, which meant that the two lifts are used by other offices in the building.
Breakfast/Lunch/Dinner were always great, and the service staff were friendly. I loved the brightness in the clean rooms, and the general security seemed to be good. A week of my stay well spent!
Stayed in April 2024
Reviewed: 4 May 2024
Nigel
United KingdomThe bathroom and shower floor area tend to be very slippery when wet. Air conditioning could be better.
Excellent staff customer services with security in the main entrance as the HH Towers houses other businesses. Rooms are cleaned daily. The hotel was very accommodating with our requests.
Stayed in April 2024
Reviewed: 21 April 2024
Thandokuhle
EswatiniUsing the lift was the moment i dreaded the most
Great rooms very clean
Stayed in April 2024
Reviewed: 15 April 2024
Francesca
ZambiaThe bathrooms were not thoroughly cleaned
Convince of the location
Stayed in March 2024
Reviewed: 2 April 2024
Stella
UgandaThe bathroom showers and mixer should be fixed and the bathroom floor and glass should be cleaned better.
The room, the linen, towels, TV-entertainment, cleanliness, privacy were all great!! The only problem I had was with the shower mixer that was not working well and would bring very HOT or very COLD water. The shower head would spout too much water and the glass separater was not clean. Otherwise I really ENJOYED my stay at Hotel Mokka City very much. It’s very clean, the staff are friendly, the food was very tasty and I had all the TV entertainment that I needed.
Stayed in April 2024
Reviewed: 30 March 2024
Cholwe
ZambiaLift got damaged after the rains. Had to use stairs from 14th floor
Location is busy. No parking space
Stayed in March 2024
Reviewed: 19 March 2024
María
United KingdomThe hotel is not located in a nice area.
Good value for money, clean rooms, nice staff. Comfortable beds and bathrooms.
Stayed in February 2024
Reviewed: 15 March 2024
Ronjeev
IndiaYou could have thought about complimentary
1. Location 2. Location 3. Location 4. Location Thank you
Stayed in January 2024
Reviewed: 12 March 2024
Marcela
GermanyThere was a window that it couldn't be closed because the mechanic was broken. I found this out when I was already ready to sleep otherwise I would have went to the receptionist.
The location is very good. The room was fine. Everything was clean
Stayed in March 2024
Reviewed: 11 March 2024
Fahima
United KingdomVery helpful and kind staff. Jeremy was at the reception when we wanted to check in a little bit earlier.
Stayed in March 2024
Reviewed: 11 March 2024
John
United KingdomThe restaurant didn't serve alcohol and there was no air con but they did provide a fan.
The location was excellent and the staff were very helpful.
Stayed in March 2024
Reviewed: 26 February 2024
Jumbe
ZimbabweDidnt know that there were shops under the hotel and we had to share the elevator especially during the day it was a challenge
The location was perfect and friendly staff
Stayed in February 2024
Reviewed: 23 February 2024
Hilal
United Arab EmiratesMaybe add an AC in rooms or atleast a fun would be more superb and awesome.
Superb. Location 💯👍🏽
Stayed in February 2024
Reviewed: 22 February 2024
Karen
CanadaOnly 1 elevator working so took a lot of time to get up and down. A/c would be a great addition. Loud music and traffic sounds from below well into the night.
Jeremy was great. Very hospitable and efficient. Went above and beyond.
Stayed in February 2024
Reviewed: 21 February 2024
Nicholas
BelgiumEveryone from the reception to the kitchen and restaurant staff were very friendly and always available to help. The rooms were excellent and the restaurant was great too.
Stayed in February 2024
Reviewed: 19 February 2024
Peter
United KingdomLocation wasn't particularly obvious. The sign on the road is over a clothes shop, so had to ask them and then ask the security guard of the building the shop staff pointed me to. Directions in advance would have been helpful.
Really nice room. Clean and comfortable. Staff were friendly and helpful, carried my bags up the stairs when I arrived. Room was high enough and the windows thick enough that noise from the street didn't really carry up to it.
Stayed in February 2024
Reviewed: 10 February 2024
Sofia
PortugalClean and confortable rooms at an affordable price. The staff is very nice specially Jeremy. The food at the restaurant is also good
Stayed in February 2024
Reviewed: 8 February 2024
Vladimír
Czech RepublicMosquito net missing
Stayed in January 2024
Reviewed: 5 February 2024
Kwathi
United KingdomNa
Na
Stayed in January 2024
Reviewed: 5 February 2024
Frans
South AfricaThe entrance to the hotel was difficult to find as even the locals struggled to assist. clients needs to informed in advance where reception is situated and how to get there
Place is nice clean and the staff is friendly and helpful Restaurant makes nice food and i enjoyed my stay
Stayed in January 2024
Reviewed: 5 February 2024
Valerie
United StatesNeed more outlets in the room
Modern room and clean
Stayed in November 2023
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