I had a lovely stay at Mombasa Comfort House. The host is incredibly friendly and hospitable, happy to help with anything, and the apartment was spotless. She even met me very early in the morning to ensure I was able to get a taxi to the airport. The location is also great, right in the heart of the old town, and it's really a unique neighbourhood to stay in. The amenities are basic, but it was all I needed for a simple, enjoyable stay.

Stayed in May 2024

Kind host

Location perfect

Stayed in April 2024

Maybe later

Fatma is amazing always there in case of anything she's ready to assist. The house is very clean, highly recommended .shall be back again

Stayed in April 2024

Everything was great..just one recommendation to always use the tuktuk driver Fatima can organize for you, as it will be half if not a third the price of anything you can get on the street and Fatima can book the driver for you.

This is a really great place to stay right in the old part of Mombasa which is very atmospheric. It is comfortable, spotlessly clean and quiet. We also felt very safe walking around even in the evening. Fatima was a wonderful and kind host, she helped me find a couple of shops in the old town to do some.errands and showed us the market, she went out of her way bearing in mind it is Ramadan at the moment. If we come back to Mombasa we would stay here again for sure, it was such a good experience.

Stayed in April 2024

The place is very nice, Fatma is very welcoming and helpful. We had great time there.

Stayed in March 2024

An AC might be an asset, but huge ceiling fan in the sitting room and the bedroom so it's manageable.

Location was very nice. Unlike what was said online, old Town was a very very safe place for me. Beautiful neighborhood and proximity to the ocean as well. Best part is the hostess. Fatma was so kind and is ready to help out with every request you have. She helped me organize transport from airport, city tour in the morning and sunset boat tour in the evening. Recommend for everyone

Stayed in March 2024

Perhaps drinking water could be provided

Very friendly owner, in the middle of the nice old town, safe

Stayed in March 2024

The owner was really nice and the house completely met our standards.

Stayed in February 2024

Can’t think of anything

Great spot in the old town. Lots of a space! Staff was very helpful and checked in on us ready to help us if we needed anything.

Stayed in January 2024

Nice apartment in the heart of Old Town. Fatma, the host, was really helpful and kind to assist us with everything … from money exchange to organising milk for our daughter late in the evening, to recommendations on restaurants etc. Advice: Ask your driver to phone her to get directions, we used the gps and it was a little bit difficult to find it, but she can give instructions to the driver for an easy way to get there !!

Stayed in December 2023

Fatma was an excellent hostess and took really good care of us! The Café next door served really nice breakfeast and coffee

Stayed in January 2024

The only thing I didnt like was the shower has no hot water. But this is common in Kenya and most of the time not needed because weather is warm

Fatma is the best host in the world! She is kind and super helpful and incredibly welcoming; she will help with anything you may need. The location in the old town is perfect for exploring Mombasa on foot, it feels very safe and tuk tuks are cheap and plentiful if you prefer not to walk. Great cafes and restaurants a few minutes away. The apartment is clean and comfortable and very secure

Stayed in November 2023

The location is just next to the most touristy area of Old Town but in the more dodgy-looking area of it and some users didn't want to come to this area. That being said, it was safe and calm for tourists, we had zero issues.

The host was warm and welcoming, she was really helpful with everything we needed.

Stayed in January 2024

Old Town Mombassa requires visitors to observe own safety.

Nice place to stay in Old Town Mombasa, walking distance to Fort Jesus or restaurants. Owner very helpful and nice. We had even assistance at pick up or departure time early morning.

Stayed in January 2024

Nothing. It was just what we were looking for. LOCATION, LOCATION, LOCATION!!!!!

The host (a former TRAVEL AGENT!) was absolutely delightful. Born and raised in the area, she knew everyone and everywhere. She made us feel right at home!

Stayed in January 2024

Everything was good! There were no reception/guard but good security doors and windows, and the hostess lived close by and was easy to reach.

Very friendly and helpful hostess. Plenty of cold fresh water included, as well as coffeé, thé etc. The location in the middle of old town.

Stayed in January 2024

I appreciate my host's support and helpfulness during my stay. She is an excellent host. I was struggling to find the way to the house and she came to pick me up. It was late at night and she helped me to find a good restaurant to get dinner and walked with me to get there. She helped to find a female guide for the city tour. The house was clean and well-equipped, in the heart of the old town. This place is a much stay.

Stayed in December 2023

Nothing

The apartment was the same as the photos. It was spacious ,well maintained and very near to Fort Jesus. The host Fatma is exceptional. She went out of her way to ensure that we were safe and comfortable. Will definitely go back.

Stayed in December 2023

The house is clean and the owner is friendly and always available to support

Stayed in December 2023

Friendly clean spacious lodge in Mombasa Old Town, 10 minutes walk from Fort Jesus.

Stayed in September 2023

The accommodation looks like the pictures. It is a ground floor apartment. Fatma is very kind and helpful and lives upstairs and is available to help and offer recommendations. Old Town Mombasa is cool, we really liked it. There are restaurants around and the apartment is close to the waterfront. The apartment sleeps 5 and has a fridge, kitchen and bathroom. The walls are thin so you can hear noise from the street and other dwellings but it didn't bother me and I still slept very well.

Stayed in November 2023

We really enjoyed our stay at Fatma's house. She was very kind to us and even took us round old town at no extra cost. She made our stay memorable Can't also forget the sweet mahamri. The house was next to a historic building and next to the ocean. It was also close to fort Jesus Would visit again

Stayed in November 2023

There is always something that could be better but generally, the attitude of the host made the stay a great experience.

Very spacious and clean apartment near old town - definitely bigger than 15m. Fatma, the host, is a lovely and very helpful person. She helped us with arrangements for further travels and immediately responded to all our inquiries. Please have in mind that local drivers are cheating so the best way to get there is to ask Fatma for a driver. She will arrange someone in the regular price or even better that the one that you would get with Uber.

Stayed in November 2023

Fatima was a superb host! The communication was super easy and quick, and she was also very helpful since the beginning, available at all times whenever we had any questions. We found this place to be very clean, comfortable, and perfectly sized. It also looked exactly like it did in the pictures and was also within walking distance of some tourist attractions and other great views. Fatima went way beyond making our stay comfortable and memorable. Thanks, Fatima, for such a wonderful time! I totally recommend it. We will be back!

Stayed in October 2023