The waiters serving breakfast need customer care skills.

The room was clean and spacious. I liked that they provided clean linen and drinking water everyday. We also enjoyed the pool. The buffet breakfast was really nice.

Stayed in May 2024

Calm

Breakfast was great 👌🏾

Stayed in April 2024

Everything was fine

Pool and Breakfast

Stayed in April 2024

The cleaning staff just made the bed.. with the same sweaty sheets. There was a lack of service near the pool.. in 4 nights we only got served once. One of the guards was complaining we were playing loud music when leaving the compound at 8pm (it was a bluetooth speaker used *in* my car). We had a big altercation, he told us to talk to management about loud music, they confirmed quiet hour is 10pm. What an absolute ass.

Nice big pool, good breakfast and good food at the restaurant. Lots of good nearby restaurants, Leonardo's and Pizzeria Da Aniello.

Stayed in April 2024

Nothing

Find room even if we arrived before check-in

Stayed in February 2024

the wifi was very slow,its just useless, only at the restaurant its working a litle, so if you do some business you need to take with your own router, and maybe some more english/scandinavian tv-channel,to many germans...

Pool was big and clean,and nice with service by given clean towels everyday, breakfast was okey, the omelet was great,nice big room

Stayed in January 2024

The property needs an upgrade and some modern touches. We had a bit of an issue with the water pressure when taking showers.

Very accommodating and friendly service

Stayed in January 2024

A lot of cats

Nice staff, nice management team

Stayed in January 2024

Wifi not the best

Very good place taking in consideration its price and what it offers

Stayed in December 2023

The shower was unpredictable.and hard to get an happy medium,either too hot or too cold.fiddly. An information sheet in the room would have been nice.of the resort and what excursions available.

Pool was so good,and bathing area.apartment super and view. Breakfast wonderful.easy access to places around. Bed nice.lovely friendly people mostly.people at reception so nice.

Stayed in November 2023

I wish the facility was on the beach.

Great swimming pool, a very nice breakfast. The rooms are clean and decent.

Stayed in November 2023

I can’t point fingers to specific staff but I felt like some staff are dishonest. I did drop some cash from my pocket just from dinning area to the pool. I realised the incident early enough and even reported the matter but all were in vain. Someone must have picked the cash and decided to keep it for themselves. That was so unfortunate.

I was pleased with the way I was welcomed and attended to by front desk staff. Overall staff at Morning star were very approachable and willing to help.

Stayed in September 2023

The spare ribs.

The breakfast was great and the staff were very helpful especially at the reception. The pool was big enough.

Stayed in August 2023

No complaints

The pool was excellent and the staff were really helpful and kind. My kids loved the breakfast especially the amazing pancakes. The hotel was very close to the beach and the staff organised a lovely tour guide called Vincent to take us around and he took us to go snorkeling, local tribal forest, a snake park and and to get clothes made.

Stayed in August 2023

Room was near construction

Nice place

Stayed in August 2023

The manager and staff were exceeding expectations. They were on point and made me stay at the place

Stayed in July 2023

Wi-Fi towels

Quiet clean

Stayed in July 2023

we had some issues with our room, but the staff rectified them right away, unable to use the oven on first day, which should of been checked, be careful of food in restaurant as the monkeys like to share it with you, but this isn’t the hotels fault

good location and the staff were great, food is really good in restaurant

Stayed in May 2023

Staff need more training, better interaction. WiFi dodgy

The pool, the apartment, secure parking

Stayed in April 2023

This review has been hidden because it doesn't meet our guidelines.

showers and WiFi not always available

pool and staff

Stayed in January 2023

The toilet in our room because we couldn't flash well.

Clean room Comfortable pool

Stayed in December 2022

The room was really nice. Last day the AC stop to work and we were promtly moved for the night to different room. Well and fast solved.

Stayed in December 2022

Disfunctional toilet that leaked water to our suitcases making our clothes wet. House keepers never report if something is broken in the rooms. Bulb for bedroom didn't work and we had to use the lamp. Air conditioning not working well. Stained old towels and some are torn being given to guests to use

Above all, Friendly staffs especially Francis and Nelly they were quite helpful when the toilet at room B4 leaked and the floor flooded with water. They helped us to vacate to room B2. The security, waitresses and receiptionist were friendly to us too. We made friends with hotel guests like Mr. Gregor. The monkeys, colobuses and cats were very much lovely too. Swimming pool was nice, good accessibility on road, good breakfast, comfortable beds too.

Stayed in November 2022