Moyne Drive, Off Beach Road Nyali, 80100 Mombasa, Kenya
#31 of 48 hotels in Mombasa
Guests' ChoiceBased on 477 hotel reviews
6.7Cleanliness
7.2
Comfort
7.4
Location
8.6
Facilities
6.9
Staff
8.0
Value for money
7.0
Free WiFi
5.7
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End of dialog contentReviewed: 4 June 2024
Paul
KenyaThe food was great and view as well.
Stayed in June 2024
Reviewed: 5 May 2024
Nkirote
KenyaThe property is a bit dated & facilities require some renovation The hotel is quite empty therefore the food offering is minimal
Beach front & convenience to get around Mombasa
Stayed in May 2024
Reviewed: 20 April 2024
Kapiteni
RwandaIncrease internet
They were on but no internet
Stayed in April 2024
Reviewed: 12 April 2024
Glenford
United KingdomI think the bath and shower facilities need some attention , Lime scale and general decay were a sad factor. However i was not going to let that shade my overall view of my stay
The quality and preparation of meals were really very Good, The staff always smiling and helpful. Never once did i need to look for someone to help me...Really wonderful staff..
Stayed in March 2024
Reviewed: 6 April 2024
Marian
CanadaThe bedroom was good although we did not like the rough bedsheets. A few harmless but annoying insects showed up
Staff were excellent and very friendly, location was beautiful with tons of things to explore in the area. Great AC in the room and spectacular view.
Stayed in April 2024
Reviewed: 19 March 2024
Mwangi
KenyaTried ordering some food on the 1st night from roomservice due to our late arrival, the staff said the could only make stakes, insisted that that's all they could sell and make past midnight.
Swimming pool, the bar and the room was great
Stayed in March 2024
Reviewed: 11 March 2024
Mohammed
United KingdomThe pool cleaning
Location and view of the property
Stayed in February 2024
Reviewed: 2 March 2024
Ahmed
United StatesRooms very old need to update.
Like the customer service
Stayed in March 2024
Reviewed: 1 March 2024
Ssubwe
KenyaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 29 February 2024
Juraj
SlovakiaWiFi in my room did not work for most of time. Breakfast was the same every day, limited choice, but still acceptable.
The hotel has nice garden and two swimming pools. The outside facilities are really nice. The border between the hotel territory and the public beach is fenced and protected. Catering a la card was good, just prepartion of food took a lot of time.
Stayed in February 2024
Reviewed: 23 February 2024
Edwin
South AfricaDirt on the bathroom windows, slow service from the waiters, waiting period for food was too long in both days and there's no communication. Rooms need deep cleaning
Views, the pool, the palm trees, walk to the beach
Stayed in February 2024
Reviewed: 15 February 2024
Mickey
United KingdomAll was good
All were very good
Stayed in February 2024
Reviewed: 29 January 2024
Elizabeth
IrelandMore signposting
Good
Stayed in December 2023
Reviewed: 20 January 2024
Suzana
United StatesSome staffs were really helpful and nice but whatI really disliked was that most of the time we were questioned if we were staying there as we didn’t belong to the place. I learned that some people use the place just for casual sex. The space had a great potential but is not well managed. Facilities are old but minimally maintained.
The property is very well situated. The beach in front was clean and beautiful in the morning.
Stayed in January 2024
Reviewed: 7 January 2024
John
United KingdomWe were on half board. The breakfast was good and kitchen was responsive to requests for bacon. Evening meal buffet was ok but the nightly theme, diversity and selection we had experienced before, seems to have been replaced with only local fare. I assume this reflects the majority clientele but could go against the desirability of the hotel if seeking to attract more international guests.
This was a repeat booking as we had been to the same place 3 times before. We opted this time for a suite as we went with all family members. Good overall accommodation and faulty AC was fixed quickly. Pool was clean as usual . Very friendly and helpful staff.
Stayed in December 2023
Reviewed: 4 January 2024
Enock
KenyaChildren pool was dirty.
Meals were ok not great.
Stayed in January 2024
Reviewed: 17 December 2023
Satu
FinlandNo air condition in the reseption area. Wifi didn”t work in the room and I had to use my phone in the reception area. I mussed my work meetings
Sea front Big swimming pool and good gym
Stayed in December 2023
Reviewed: 13 December 2023
Carolyn
KenyaI've known Nyali Beach Hotel since 1992 and was sad to see the Bistro and Mvita Grill derelict. The service was rather poor. Two out of the 3 times we wanted to swim we really struggled to track down someone to give us towels. And the tea/coffee/milk/sugar sachets in the rooms were not replenished as they should have been.
The room was lovely and the pools great. We ate in the little ala carte restaurant and the food was excellent.
Stayed in December 2023
Reviewed: 13 December 2023
Fauzia
AustraliaI don’t like the fact that the buffet are so pricey
I love thé staff services thé décor
Stayed in November 2023
Reviewed: 8 December 2023
Philip
United StatesBathroom badly needs to be refurbished. Beach isn't private and we were approached by lots of souvenir sellers, which was irritating. No a la carte breakfast.
The room, the view and balcony, the pool area, access to the beach, the price, and the location.
Stayed in December 2023
Reviewed: 7 December 2023
Dirk
NetherlandsPoor internet. State of repairs
Location is excellent. Staff very friendly
Stayed in December 2023
Reviewed: 16 November 2023
Gilles
BelgiumHotel layout isn’t straightforward and was initially confusing to navigate as there are no indicators to find the room or reception. During heavy rain there was some roof leakage in public areas (rooms are fine).
Excellent swimming pools, good breakfast and dinner buffets with a mix of continental and local cuisines and a live cooling station (pancakes/eggs/pasta). Friendly and helpful staff. Clean rooms with a proper balcony with sufficient sitting space.
Stayed in November 2023
Reviewed: 14 November 2023
Jockim
Ugandafood
everything
Stayed in October 2023
Reviewed: 17 October 2023
Belle
United KingdomCouldn't understand why Hotel policy as I understand wouldn't let me have a guess in my room without paying
Stayed in September 2023
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