Nice staff, but not super proactive.

Amazing views and location. Kind of White Lotus resort.

Stayed in May 2024

The food could be updated to a more modern menu.

Location, lodging and staff are great. Elephants walk past the fence and a beautiful clear view of Mt Kilimanjaro. Very conveniently located inside Amboseli National Park. The beds are extremely comfortable - I didn’t want to leave

Stayed in November 2023

Amazing facilities

Stayed in October 2023

great location

Stayed in May 2023

The noise of the fan in my room

Location in Amboseli National Park

Stayed in May 2023

Nothing, had a great stay

Great staff, always friendly and to watch elephants by pass by as you swim in the pool - amazing!

Stayed in January 2023

Very friendly staff, beautiful rooms in the middle of the Savanah. Views of Kilimandscharo at the pool. Perfect place for those who like to be in the middle of nature.

Stayed in January 2023

Just outside the hotel, there is abandoned lodges. The park should remove those.

Great hotel to stay in amboseli, I like the gardens, the view on kili the morning, and the monkeys playing in the hotel. Amazing staff very friendly, thanks for the special attention for our Honeymoon.

Stayed in December 2022

You cannot leave a door open (beacause of monkeys etc.). Could only open one window (that did have a sceen against bugs), so the rom gets very hot and stuffy. It would be better if they would equip more windows / doors wits screens, so you could ventilate (and cool down) the room better.

The location is great (you can see the elephants from the restaurant), very central in the park. Staff is friendly. Lunch and dinner is very good. There are al lot of options for vegetarians. Rooms are clean. The pool isvery nice, you could spot a lot of animals from there.

Stayed in November 2022

The location is truly unbelievable. You can walk out of your room to see Mount Kilimanjaro (when there are no clouds) or so many animals at the fence line (saw baby elephants, Zebras, Buffalos, Wildabest, Hippos, and more). The staff went above and beyond, they were knowledgeable and friendly, and they even tracked my flight arrangements for me. I very much appreciated that the food is buffet style (plus delicious), and the activities such as the game drives are very reasonably priced as are the extra drinks! I am a tough critic who has traveled the world and this place sticks out as one of the best. If you are looking for a place to stay in Amboseli, you can stop your search. I kept debating my choice when I was looking but I am so glad I went with my gut instinct. I would go back and I would love to bring my family one day. I will highly recommend it to anyone traveling to Kenya. This place is worth the value.

Stayed in July 2022

The game drives were fantastic,.... i saw lions, cheaters, elephants, hippos, buffalos, giraffe, ostricg, flamingoes etc

Stayed in May 2022

The Maasi punting business to lead game drives by the gate and whilst getting into the car.

Cannot fault this place, from the staff to the food to the accommodation. Exceeded our expectations. Worth staying inside the reserve. Some rooms over look the mountain (mainly family size) and some over look the savannah which is a real plus as you can sit on your patio and game watch. Food covered for all palettes. The room was spotlessly clean and well maintained. Our travels are bringing us back to Kenya and if going to Amboseli we will certainly return to Old Tukai. Best staff I have come across in years.

Stayed in March 2022

every thing was good

Very good

Stayed in March 2022

nothing

staff, foood and clean

Stayed in January 2022

Amazing location

Stayed in August 2021

The clouds of Kilimanjaro hiding the mountain during my entire stay. Wish I could stay longer. Minor inconvenience of ping pong table net being dysfunctional.

Views, location and proximity to herbivores perfectly situated. Food was tasty, wish more vegan meal and dessert options were available.

Stayed in July 2021

Solo me intoxique comiendo camarones

Stayed in April 2021

The service before arrival was absolutely horrible. Just by luck I found out that you cannot buy entry to Amboseli Nat Park with credit card at the entrance. I called the lodge about it and the lady promised to call back on Sunday, the day before arrival. She never called to give advice or instructions. Without advice from a friend, the whole trip would be a disaster. That means it would not happen. You really need to wake up!

Great location.

Stayed in October 2023

1. Previous reviews on food were good, but we found it decidedly mediocre. We spoke to staff about it and it seems they have had some departures that have resulted in this. There is no creativity, no matching of food types, very little real variation - just a lot of the standard basic fare that "might" appeal to a wide range of people. A pastry chef is badly needed - all breads and pastries were between sub-standard and inedible. As a Kenyan I was sad that there was no attempt to sample the wide and rich culinary delicacies from around our country - as an example, if all pastries were replaced with properly-made items from the Coast, all visitors would be quite impressed (and learn a little more about Kenyan Coastal culture)! 2. Pictures of the lobby/dining area belie the fact that they are quite basic - a little effort on interior décor (particularly matching Kenyan art and furniture, rather than anything that is mildly African thrown in together) would make a big difference. Rooms are better, but also quite basic - some effort on the looks and small touches like Kenyan flowers, fruit could bring them to a higher level of design and luxury. 3. The rooms could definitely be kept cleaner and with less insects, spiders, cobwebs, geckos...

The location is excellent, with Mt Kilimanjaro on one side and the "elephant" lake/swamp on the other. Nice grounds (though some parts a little smelly due to drainage or sewerage issues) and good views. Easy to get around the Amboseli National Park.

Stayed in September 2023

The food here made us sick for days afterwards.

The grounds were really nice. The staff brought me a fan to sleep with.

Stayed in June 2023

We have already made the total payment when check-in but when we checked out, we were told to pay more because we made the reservation through booking and it was not our fault. We felt extremely hurt by those kind of service.

Food is good and location is goof

Stayed in March 2022

Booking.com rated that establishment 5 stars. Well, I called the reception from our room twice, to ask for things that we needed (iron, to iron a shirt, and a lighter), but twice we were met with unaccommodating answers… We were told to go ourselves to the laundry to get the shirt ironed, for instance. I understand that most hotels would give the same answer, but I think that we paid to much for the room to have to go to the laundry ourselves. Lastly, our room was number 5, which was extremely far from the reception and parking. It would be amazing for those who stay that far to be able to access the parking without having to go all the way back to the reception…

We loved the fact that it was in the middle of the park, and had a swimming pool as it got super hot during the day.

Stayed in February 2022

The hotel need a serious refreshment. Everything is outdated and not in line with the price paid.

Very good location. Beautiful view on the park and on the Kilimanjaro.

Stayed in October 2021

There are no comments available for this review

Stayed in June 2023