Haile Selasie Road, Mombasa, Kenya
#1 of 48 hotels in Mombasa
Guests' ChoiceBased on 28 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.0
Facilities
9.3
Staff
9.9
Value for money
8.9
Free WiFi
9.2
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Showing 1 – 25
Reviewed: 19 May 2024
Mustafa
UgandaThe checknout time was too early
The location and the new modern rooms
Stayed in May 2024
Reviewed: 19 May 2024
Hasnain
KenyaVery modern design and well designed.
Stayed in May 2024
Reviewed: 30 April 2024
Chee
MalaysiaBreakfast not many choices
Very friendly and helpful staff.. room very spacious ..
Stayed in April 2024
Reviewed: 24 April 2024
Zeki
Turkeystaff ben great supportive for any questions
Stayed in April 2024
Reviewed: 30 March 2024
Parv
United KingdomReception staff were brilliant. The hotel had a restaurant next door which was super convenient. The room were well thought through with smart TVs.
Stayed in March 2024
Reviewed: 28 March 2024
Sayaka
United Arab EmiratesI only stayed there for one night but had a pleasant experience. The receptionist Harriet was very nice and super helpful. It was our first time staying in Mombasa but because of her, we were able to have a nice time. I actually left an adopter in my room but I was able to retrieve it a few days later which I wasn't expecting to happen outside of Japan. It is all be cause of her! Inside the room was very clean and looked new. It was a bit noisy outside the hotel but the staff outweigh that. Glad we chose this hotel for our first time. Thank you!!!
Stayed in February 2024
Reviewed: 24 March 2024
Akobir
KenyaNo fridge, no toothpaste, the rest is very good
Comfortable, frinedly, good location
Stayed in March 2024
Reviewed: 21 March 2024
Dwoya
KenyaLacked variety to pick from.
Breakfast was very low standard and a lot of improvement needed.
Stayed in March 2024
Reviewed: 18 February 2024
Kanyembo
ZambiaThe noise from the nearby mosque in the morning. The pastries at breakfast were dry so the chef needs to soften the donuts etc. However, the cup cakes were amazing.
The staff was friendly, the hotel was new, the location was good. The food was good especially breakfast, very filling. It had aircon and excellent wifi
Stayed in February 2024
Reviewed: 23 January 2024
Paweł
PolandWe had some miscommunication about laundry. And one lady on reception was trying to put blame on me. That was very annoying. But I can’t punish rest of the staff that was doing their best just because of one employee. So I’m giving overall 10.
All staff trying to go extra mile to make you comfortable. Everything is new and fresh. You can feel big difference between this any older hotels in Mombasa. I tried different restaurants in Mombasa. The best food quality was here.
Stayed in January 2024
Reviewed: 13 January 2024
Yang
ChinaThis is an AMAZING hotel! Me and my friends stayed there for 2 days. We are tourists and got really great experience staying in Monbasa and Premium Inn. The hotel manager, Levi, is exceptionally helpful and responsible. The hotel stuff is professional and warm hearted. The breakfast is also wonderful. The front desk always helps to give you travel advice (eg, telling you the safe time of traveling out and help you get a Tuktuk). All in all, this is one of the best hotel experience I have ever had and I recommend it to everyone.
Stayed in January 2024
Reviewed: 10 January 2024
Fatema
TanzaniaThey could add a few more items to the breakfast buffet
The place was very clean. The service was also very good
Stayed in January 2024
Reviewed: 1 January 2024
Lelebrigitar
South AfricaNothing.
Everything. It was the best choice we made. Very clean and neat and tidy. Friendly staff, nice food and value for money.
Stayed in December 2023
Reviewed: 22 December 2023
Krishna
United Arab EmiratesLittle things like light at luggage area in the room, soap rack at the shower area, shower curtain to prevent wash room clumsy. Rooms are not soundproof, all outside cleaning noises cause disturbance while inside.
Excellent location, closer to city center, airport, Port. Good rooms, looks like new property. Excellent staff, Very cooperative and out of the way to make us comfortable. Good restaurant with variety of options.
Stayed in December 2023
Reviewed: 12 December 2023
Monica
United StatesThe hot water was not working
Small but everything perfect
Stayed in December 2023
Reviewed: 2 December 2023
Omoikhoje
NigeriaThere seemed to be no hot water out of the faucets and bathroom…
Friendly, doting staff. Really cute snd neat, spacious room. Food (chicken tikka masala) tasted great.
Stayed in December 2023
Reviewed: 22 April 2024
Lucy
AustraliaBreakfast was average.
Clean, tidy, newly renovated and very well placed in the Mombasa island CBD. Close to the Old Town and Fort Jesus. With all the road works happening on the road to Bumburi Beach, this location is much better! The staff were also very friendly and helpful.
Stayed in April 2024
Reviewed: 11 April 2024
Yonas
United KingdomThe staff are amazing. Some of the politest and most hospitable staff I have ever experienced. I travel a lot.
Very little amenities. Just good enough to spend the night.
Stayed in April 2024
Reviewed: 15 February 2024
Stanislav
SerbiaBed small, Wi-Fi bad, breakfast mediocre, not really good value for money overall.
Overall tolerable. Not many such "modern" hotels in the center of Mombasa I think.
Stayed in February 2024
Reviewed: 28 May 2024
Roseline
GermanyThere are no comments available for this review
Stayed in May 2024
Reviewed: 9 May 2024
Jasbir
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 5 May 2024
Gordon
KenyaThere are no comments available for this review
Stayed in May 2024
Reviewed: 17 March 2024
Jumeirah
UgandaThere are no comments available for this review
Stayed in March 2024
Reviewed: 10 March 2024
Katherine
United KingdomThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
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