Westlands Road, Westlands, 00200 Nairobi, Kenya
#20 of 181 hotels in Nairobi
Guests' ChoiceBased on 119 hotel reviews
8.7Cleanliness
9.4
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.4
Value for money
8.8
Free WiFi
9.5
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End of dialog contentReviewed: 16 May 2024
Khurram
PakistanI like every thing., so i like my stay and i will be there again INNSHAALLAH. i like the location because it is very near to main markets etc. Food quality was too good and best. everything was perfect
The breakfast was very good especially buffet breakfast And the location was perfect to enjoy the breakfast. I really like the atmosphere.
Stayed in April 2024
Reviewed: 15 May 2024
Sabrina
ItalyThe hotel does not have a lift. It was not an issue for me, but in case of limited mobility, it can be.
The hotel is nice with a modern bathroom and bedroom. It has a good restaurant with continental and typical dishes. It is close to Sarit and Westgate shopping malls and several restaurants.
Stayed in May 2024
Reviewed: 6 May 2024
Daniel
United KingdomIt was all good just not 100% my style, could be more minimalist or not carpeted
Early check in. Nice staff.
Stayed in May 2024
Reviewed: 4 May 2024
Sarah
LebanonThe staff are amazing. Shout out to Chelsea at the restaurant.
Stayed in May 2024
Reviewed: 3 May 2024
Celine
BelgiumQuiet and clean, with a very friendly and helpful personnel.
Stayed in May 2024
Reviewed: 3 May 2024
Fexton
KenyaBreakfast was limited in selection.
Friendly staff, always helpful. Cleanliness of the toom. Quietness of the premises. Convenient location, within easy reach of restaurants andshopigfacilities.
Stayed in April 2024
Reviewed: 1 May 2024
Salhab
LebanonWould have liked more. Complementary drinking water
Staff extremely friendly and helpful
Stayed in April 2024
Reviewed: 25 April 2024
Mark
United KingdomWonderful staff who were very accommodating with all our queries; lovely, bright, clean room with everything you could need (air con, wi-fi, bottled water, etc) and very good restaurant on-site. Will most definitely stay there again and would highly recommend to other travellers.
Stayed in March 2024
Reviewed: 21 April 2024
Michael
DenmarkFabulous hotel in a great area. The rooms are great and the breakfast and restaurant are lovely. The staff are helpful and it is easy to get around to all places in Nairobi with taxi.
Stayed in February 2024
Reviewed: 20 April 2024
Yoash
IsraelLack of gym facilities. Menu breakfast - I much prefer buffet style, quick and easy. Service at the restaurant although super polite and attentive, tends to linger. (maybe more to do with kitchen)
The room was nice and comfortable with a good work desk and an AC. The staff were super nice and helpful. I liked the bed and the pillows.
Stayed in April 2024
Reviewed: 14 April 2024
Duncan
SpainThere was nothing I didn’t like, but my traveling companions had a little trouble with the air conditioning in their room.
I liked the style and comfort a lot.
Stayed in April 2024
Reviewed: 13 April 2024
Carole
UgandaNothing
The rooms were so cosy and clean. The beddings were super comfy. All the staff were friendly, helpful and professional. The lady at the front desk, Brandy and Keziah were exceptional. Am definitely coming back here!
Stayed in April 2024
Reviewed: 10 April 2024
Kjeld
DenmarkThe only suggestion for improvement is access to Dstv from the rooms. When you are on businesstrips it is nice to be able to watch football etc from the room
A very nice business hotel with good value for the money. Conveinent location close to Expressway. The restaurant offers very good meals. The rooms are spaceiouse and very comfortable
Stayed in April 2024
Reviewed: 5 April 2024
Nikitas
GreeceThat we are coming back after 3 days to stay at your hotel means that everything is perfect.... Thank you again for everything ❤....
Stayed in April 2024
Reviewed: 1 April 2024
Nikitas
GreeceThank you for everything 😊
Stayed in March 2024
Reviewed: 30 March 2024
Graeme
United KingdomThe restaurant had good options to eat but found the prices slightly expensive
Very clean and comfortable, staff were excellent particularly Edith at reception
Stayed in March 2024
Reviewed: 19 March 2024
Azza
United KingdomNo lift
Great location and very friendly staff
Stayed in February 2024
Reviewed: 14 March 2024
Mangiza
ZambiaLocations, comfort and staff. Very good value
Stayed in February 2024
Reviewed: 5 March 2024
Mhatay
United KingdomClean rooms and clean communal areas and extremely friendly staff.
Stayed in March 2024
Reviewed: 28 February 2024
Albionviti
Saudi ArabiaI'd like to have control of the AC as mine seemed to have been turned off as the console in my room did not work after the 2nd day. It was not a big problem as I opened the windows and put the fan on.
The staff are very professional and friendly.
Stayed in February 2024
Reviewed: 22 February 2024
Miika
FinlandSome inconveniece during check in as the receptionist claimed I had not paid, even though my credit card had been charged. Got the issue resolved quickly though.
I really liked this hotel. Cozy restaurant + garden, good breakfast. Convenient location.
Stayed in February 2024
Reviewed: 17 February 2024
William
United StatesEverything was fine
The staff were all excellent - very friendly, helpful and responsive. The room was well-appointed and very comfortable
Stayed in February 2024
Reviewed: 9 February 2024
Evan
CanadaFood wasn’t always cooked properly
Location was ok. Lots of traffic
Stayed in February 2024
Reviewed: 5 February 2024
Johannes
NorwayThe bar staff were VERY slow. And though they did make some really nice cocktails, they lost our repeat order due to being extremely slow.
Room was very nice. When the food I had ordered to the room finally arrived, that was pretty decent too.
Stayed in January 2024
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