Elgon Road Nairobi Upper Hill, 00100 Nairobi, Kenya
#14 of 179 hotels in Nairobi
Guests' ChoiceBased on 217 hotel reviews
8.8Cleanliness
9.4
Comfort
9.3
Location
8.7
Facilities
9.1
Staff
9.2
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 30 December 2023
Sergio
FranceNo swimming pool No restaurant No water in the room impossible to take shower before to take my flight. For 5 stars hotel it’s not acceptable. Even for one star hotel
Stayed in December 2023
Reviewed: 3 December 2023
Kay
NetherlandsGetting the rooms wrong.
The views of Nairobi and the neatness.
Stayed in December 2023
Reviewed: 29 October 2023
Giuseppe
United Kingdomstaff's lack of professionalism, no internet for a whole night, inability to adjust dishes to my needs, profit-oriented approach, lack of can-do attitude with the exception of very few staff members (Allan, Alex and Nancy)
breakfast, pool and spa
Stayed in October 2023
Reviewed: 18 May 2023
Moses
UgandaOrdered for airport pickup that never showed up
Great
Stayed in May 2023
Reviewed: 23 December 2022
Taufik
United Arab EmiratesBrand name, location
Stayed in December 2022
Reviewed: 21 December 2022
Binta
SwedenThe breakfast and the gym could be improved. and the restaurants at the hotel are too expensive.
Still felt like a new hotel given it’s had been closed during the pandemic. The location is great if you are having meeting on that side of town.
Stayed in November 2022
Reviewed: 11 October 2022
Distefano
United StatesWhen my Booking.com pre-paid 2 day stay was due (after the MKTE paid stay) the hotel locked me out of the room, and the front desk reception tried to tell me I had no reservation even though Radisson had emailed me confirmation. After they finally found it the receptionist didn't even apologize. I did bring it to the attention of the manager. Also there were 2 hotel staff that showed up and entered my room at 8:30PM which I thought very inappropriate - what if I were a female guest?
Breakfast was amazing with the buffet completely stocked with all types of food. The breakfast staff was very attentive and friendly
Stayed in October 2022
Reviewed: 23 December 2022
Anonymous
NigeriaService
Amenities
Stayed in November 2022
Reviewed: 10 May 2024
Sultan
Saudi ArabiaThere are no comments available for this review
Stayed in May 2024
Reviewed: 5 May 2024
Ahmed
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 May 2024
Alqahtani
Saudi ArabiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 18 April 2024
Mohsen
QatarThere are no comments available for this review
Stayed in April 2024
Reviewed: 15 April 2024
Harun
EthiopiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 14 April 2024
Kidanemariam
EthiopiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 6 April 2024
António
PortugalThere are no comments available for this review
Stayed in April 2024
Reviewed: 5 April 2024
Abdulaziz
United Arab EmiratesThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 April 2024
Yakama
Sierra LeoneThere are no comments available for this review
Stayed in March 2024
Reviewed: 26 March 2024
Dr
United KingdomThere are no comments available for this review
Stayed in January 2024
Reviewed: 14 March 2024
Salmanov
MontenegroThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 March 2024
Salmanov
MontenegroThere are no comments available for this review
Stayed in December 2023
Reviewed: 8 March 2024
Salmanov
MontenegroThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 March 2024
Yewande
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 2 March 2024
Yuwa
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 18 February 2024
Ilyas
United KingdomThere are no comments available for this review
Stayed in January 2024
Reviewed: 16 February 2024
Alex
KenyaThere are no comments available for this review
Stayed in February 2024
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