There’s no plates, cups and utensils in the kitchenette.

Nice hotel, clean and quiet

Stayed in May 2024

There’s no utensils and plates in the kitchenette, if you want to ask for anything you have to pay extra charge

Very nice hotel, located in a quiet area in Nairobi. Clean and very secure, staffs are very helpful and welcoming.

Stayed in May 2024

NA. It was perfect.

Staff were amazing. So welcoming and helpful. Food was exceptional. Breakfast needed an hour to try everything. Pool and gym were outstanding. The suite in 246 was so spacious and had a lounge kitchen too.

Stayed in April 2024

A Relaxing Escape with a Minor Hiccup: Our recent 4-night stay at the Radisson Blu Hotel & Residence Nairobi Arboretum was a lovely experience overall. The hotel's location is fantastic. Nestled right next to the Nairobi Arboretum, it offered a peaceful escape from the city bustle while still being conveniently close to central Nairobi. The lush greenery of the arboretum was a welcome sight, and we enjoyed taking leisurely walks through the park during our stay. Entry to the park is free when you show your room key. The staff at the Radisson Blu impressed us. From the moment we arrived, they were incredibly friendly and helpful. Every interaction was courteous and efficient. The rooms themselves were spotless and well-maintained, providing a comfortable and clean place to relax after our daily adventures. While the hotel was fantastic overall, we did encounter a noise issue. The soundproofing between rooms could have been better, and on a few occasions, we were woken up by noise from neighboring rooms or hallway activities. This was particularly disruptive one night at 2 am when loud guests were yelling in the hallway right outside our door. The situation became quite alarming when they even attempted to open our door. We think alcohol was involved. Thankfully, the hotel staff responded incredibly well when we informed them of the incident. They were attentive and genuinely apologetic, doing everything they could to ensure a peaceful time for the rest of our stay. The manager even went the extra mile by sending a handwritten note apologizing for the disruption. Despite the occasional noise issue, our stay at the Radisson Blu was quite enjoyable. The excellent location, friendly staff, and clean rooms made for a mostly relaxing and comfortable experience.

Stayed in April 2024

I had requested a meeting room that I invited clients to. My samples were sent in advance and the staff helped me present them beautifully. TOP SERVICE and mega friendly. Thank you PS I will definitely come back.

Stayed in May 2024

No complaints

Our stay at the Radisson Blu Arboretum was truly exceptional. The staff provided outstanding service, showcasing their expertise and courtesy. The buffet offered a diverse and extensive selection of cuisine and sweets, presented in an attractive and welcoming display. Additionally, the drinks were not only delicious but also reasonably priced, making our overall experience truly unforgettable."

Stayed in April 2024

I loved everything

The Staff , ambience ,location and best of all the privacy it offers

Stayed in March 2024

Everything was great.

This hotel was so welcoming and friendly. The service was exceptional. All staff went above and beyond to make our stay great. Security is excellent and very friendly. Grace from room service was great. There were many little touches and attention to detail that made this stay wonderful. Location is good and facilities were also great. Good gym and pool. Spa team were also fabulous I had a wonderful massage.

Stayed in April 2024

Pillows were either to small or too big for me.

Hotel was great. Couldn't do enough fir us. Kept our bags while we went on safari, and then welcome us back.

Stayed in April 2024

Pillows are either too big or too flat. But I didn't ask if they had any others, so maybe they do.

Great hotel. Got upgraded to a suite which was amazing. Breakfast was great and the staff cant do enough for you. Not sure on location as we arrived at night and left in the morning.

Stayed in April 2024

The facility was very nice though I felt the cost was a bit high than a similar offering around Nairobi

The facility was very good, bathrooms were nice, staff were friendly

Stayed in February 2024

Loved everything

N/a

Stayed in April 2024

Absolutely loved this hotel. From service, staff, food, everything was great.

Stayed in March 2024

Full spec of amenities (including sauna, steam room), good variety of foods at breakfast.

Stayed in March 2024

Bathrooms could do with a liquid hand wash.

Spacious rooms, comfy bed, nice heated pool and responsive staff. We had a great couple of days out in Nairobi with Daniel and Cyril.

Stayed in March 2024

Beautiful hotel and rooms. Felt very safe with security searches on the hotel gates and doors. Lovely restaurant with delicious food!

Stayed in March 2024

Sometimes have to help staff understand what you want.

Very clean, good value. Attentive staff. Large room.

Stayed in March 2024

Food variety was excellent Howe the taste was a hit or miss

Staff and facilities

Stayed in March 2024

Nothing comes to mind

We loved our time at the Radisson Blu. The location was perfect, with key restaurants, bars and museums within just a ten minute drive. The service was amazing, with the staff being super friendly and responsive throughout our stay. Our room was a suite which was lovely and spacious, really clean and really comfortable, as well as quiet. I had a massage at the spa which was great value for money. I’d definitely stay here again!

Stayed in March 2024

-The coffe sucks. :-) -Some interior finishings are on the cheap side, although as stated above, still better than most other hotels. - As in most hotels nowadays, the skills of the masseurs leave a lot to be desired.

-One of the few well built hotels in Nairobi. Once You see how low the building standards are in Kenya You will really appreciate the build quality of the Radisson. - spacious, comfortable rooms. - wide breakfast selection. - close to the only park in the city center. The arboretum is a great place for a walk, filled with intersting trees and really funny monkeys. - staff is dedicated and very engaged, even if sometimes a bit forgetfull.

Stayed in March 2024

Nothing

Everything

Stayed in February 2024

can't think about anything. If I have to write one downside, then, is the rather expensive prices in the restaurant, compared to the prices of restaurants in the city.

always nice to travel to Nairobi when you know the hotel (staff) takes good care of you and feel like family after a few stays. Great rooms. Nice pool and gym. excellent food....

Stayed in March 2024

I lost my ring in the room 311

Stayed in February 2024

Atmosphere and Environment

Stayed in January 2024