Kwa Shibu Road off Moi Avenue, 80100 Mombasa, Kenya
#32 of 48 hotels in Mombasa
Guests' ChoiceBased on 51 hotel reviews
6.8Cleanliness
7.0
Comfort
7.0
Location
8.3
Facilities
6.9
Staff
8.6
Value for money
7.0
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 24 March 2024
Louis
AustraliaHowever, the hotel's simplicity, while charming, also meant that certain amenities were lacking. Those looking for luxury or extensive facilities might find the hotel too basic for their taste. Additionally, the central location, while convenient, did bring with it the hustle and bustle of city life, which could be a bit overwhelming for guests seeking a quiet retreat.
The central location of the hotel cannot be overstated; it was perfect for leisurely explorations and soaking in the vibrant life of Mombasa. Coupled with the amiable and helpful nature of the staff, my stay was made both convenient and enjoyable. The personal touch in their service created a homely atmosphere that is hard to find elsewhere.
Stayed in December 2023
Reviewed: 26 February 2024
Bart
NetherlandsThe place is quite old and a bit dirty. Not the same as the photos that are advertised
It's okay for transit, very friendly staff
Stayed in February 2024
Reviewed: 29 November 2023
Masatomi
JapanThe breakfast and that you can pay with your credit card at the restaurant.
Stayed in November 2023
Reviewed: 20 September 2023
Maina
Kenyashower didnt work
Good location clean rooms nice breakfast
Stayed in September 2023
Reviewed: 23 August 2023
Amparo
SpainSome details like a broken tile in the bathroom and when I arrived to the room there was not toilet paper, but as soon as I said it they fixed it.
It is close to the center and the workers are really nice
Stayed in August 2023
Reviewed: 13 August 2023
Mary
AustriaThey could improve a little bit on bathroom cleanliness.
Breakfast was good and the owner was very kind and always ready to help.
Stayed in August 2023
Reviewed: 18 February 2023
Sarah
Austriathe plug hole in the bathroom was smelly and there was no window and ventilation system.
the staff was very caring and helpful! the location of the hotel is nice too and we could walk to the important sights. the room has air condition.
Stayed in February 2023
Reviewed: 12 February 2023
Caecilie
SwitzerlandA bit overpriced for what you get. Rooms are really run down, no warm water, very noisy.
Friendly staff and great location.
Stayed in February 2023
Reviewed: 5 January 2023
Miro
SwitzerlandThe price of booking.com was 3 times higher.
Stayed in January 2023
Reviewed: 21 November 2022
Dennis
KenyaAll was good
I liked the fact that the hotel was in the centre of the city which made things easy for me
Stayed in November 2022
Reviewed: 10 October 2021
Mished
TanzaniaBREAKFAST WAS OK BUT AT IS IS NEAR THE TOWN SO ALL WALKING DISTANCE
Stayed in October 2021
Reviewed: 17 September 2021
Sakherwala
United Arab EmiratesEverything was good, overall was happy to stay there
Location was good.Breakfast was served on time and was delicious.Everyday new items were served
Stayed in August 2021
Reviewed: 13 August 2021
Linda
GermanyCleanliness rating -low - need for improvement. It was clear the floor wasn’t cleaned prior to our check in , residue hair in the showers, corners , little carpets full of dirt :( The bedsheets n towels were clean but the floor and bathroom .. Booking.com +property complications, the room we booked was not available. My advice, call the property before booking because getting your money back ain’t guaranteed.However the property solved he issue and I am thankful.
The location is perfect in the heart of MBS . I liked the breakfast . The staff , AMAZING- all friendly, welcoming and helpful .
Stayed in August 2021
Reviewed: 16 February 2024
Konstantinos
KenyaThe air conditioning was terrible
Stayed in February 2024
Reviewed: 26 January 2024
Jarvis
United KingdomNothing really but as minor comments, there was no mosquito net and whist the Wi-Fi was usually very good, it could sometimes be slow in the evenings.
The staff make this hotel excellent. They are superb and so friendly. Special mention to Liz who was so helpful but the whole team were as well - I just didn’t get all of their names. All of the guys working there were amazing. The guys working in the attached restaurant were also very friendly. The room is a good size and the hotel is well located. It is possible to walk to the old town but take a tuk tuk which are cheap as the Mombasa heat is crazy. Bathroom good as well and the hotel has air con - super important in Mombasa.
Stayed in January 2024
Reviewed: 10 November 2023
Wausi
KenyaI didn’t like the location, and the room
I did not stay. Before I checked in, I looked at the room and found it below my expectations. So I opted not to stay there.
Stayed in November 2023
Reviewed: 20 April 2023
Mutua
KenyaThe staff at the reception are so caring..i went there feeling unwell and they took care of me very well. The food is just the best. The air conditioner is on another world. The bathtub came in handy given the heat around mombasa.
Stayed in April 2023
Reviewed: 2 February 2023
Edison
Kenyathe facilities are old and they seem not to be cleaned properly
The location of the Hotel is perfect. Near the CBD making accessibility most offices much easier
Stayed in February 2023
Reviewed: 25 January 2023
Olivier
BelgiumWe saw two rooms, not of them had windows that you could actually close.
Friendly staff. Not too far from old town.
Stayed in January 2023
Reviewed: 30 December 2022
Kingori
KenyaThe AC didn't work well, No hot shower, and staff are slow to respond to requests
The bed was well prepared
Stayed in December 2022
Reviewed: 13 October 2022
Glenn
Australiathe bathroom probably needs updating as taps were rusty but not a deal breaker
the staff were very helpful and it was close to the old town
Stayed in October 2022
Reviewed: 25 November 2021
Pratiksha
KenyaHad cold water, the AC was making noise the whole night, lack of toiletries in the room , almost tripped in the room due to congestion, breakfast doesn't cater for all options paid high amount for zero value
Nothing
Stayed in October 2021
Reviewed: 16 October 2021
Krzysztof
PolandI booked deluxe room with balcony - IT was clearly indicated. But finally there was no balcony so i paid deluxe price for standard room. There was jacuzzi but only cold water :(
Stayed in October 2021
Reviewed: 10 October 2021
Patricia
SpainEra septiembre y la habitación era un poco fría. It was september and the room was cold.
La cama era super cómoda. El personal muy amble. Había un restaurante en el propio hotel y otro enfrente. The bed was really confortable. The staff very nice. There was a restaurant in the same hotel and another one just in front of the hotel.
Stayed in September 2021
Showing 1 – 25
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