However, the hotel's simplicity, while charming, also meant that certain amenities were lacking. Those looking for luxury or extensive facilities might find the hotel too basic for their taste. Additionally, the central location, while convenient, did bring with it the hustle and bustle of city life, which could be a bit overwhelming for guests seeking a quiet retreat.

The central location of the hotel cannot be overstated; it was perfect for leisurely explorations and soaking in the vibrant life of Mombasa. Coupled with the amiable and helpful nature of the staff, my stay was made both convenient and enjoyable. The personal touch in their service created a homely atmosphere that is hard to find elsewhere.

Stayed in December 2023

The place is quite old and a bit dirty. Not the same as the photos that are advertised

It's okay for transit, very friendly staff

Stayed in February 2024

The breakfast and that you can pay with your credit card at the restaurant.

Stayed in November 2023

shower didnt work

Good location clean rooms nice breakfast

Stayed in September 2023

Some details like a broken tile in the bathroom and when I arrived to the room there was not toilet paper, but as soon as I said it they fixed it.

It is close to the center and the workers are really nice

Stayed in August 2023

They could improve a little bit on bathroom cleanliness.

Breakfast was good and the owner was very kind and always ready to help.

Stayed in August 2023

the plug hole in the bathroom was smelly and there was no window and ventilation system.

the staff was very caring and helpful! the location of the hotel is nice too and we could walk to the important sights. the room has air condition.

Stayed in February 2023

A bit overpriced for what you get. Rooms are really run down, no warm water, very noisy.

Friendly staff and great location.

Stayed in February 2023

The price of booking.com was 3 times higher.

Stayed in January 2023

All was good

I liked the fact that the hotel was in the centre of the city which made things easy for me

Stayed in November 2022

BREAKFAST WAS OK BUT AT IS IS NEAR THE TOWN SO ALL WALKING DISTANCE

Stayed in October 2021

Everything was good, overall was happy to stay there

Location was good.Breakfast was served on time and was delicious.Everyday new items were served

Stayed in August 2021

Cleanliness rating -low - need for improvement. It was clear the floor wasn’t cleaned prior to our check in , residue hair in the showers, corners , little carpets full of dirt :( The bedsheets n towels were clean but the floor and bathroom .. Booking.com +property complications, the room we booked was not available. My advice, call the property before booking because getting your money back ain’t guaranteed.However the property solved he issue and I am thankful.

The location is perfect in the heart of MBS . I liked the breakfast . The staff , AMAZING- all friendly, welcoming and helpful .

Stayed in August 2021

The air conditioning was terrible

Stayed in February 2024

Nothing really but as minor comments, there was no mosquito net and whist the Wi-Fi was usually very good, it could sometimes be slow in the evenings.

The staff make this hotel excellent. They are superb and so friendly. Special mention to Liz who was so helpful but the whole team were as well - I just didn’t get all of their names. All of the guys working there were amazing. The guys working in the attached restaurant were also very friendly. The room is a good size and the hotel is well located. It is possible to walk to the old town but take a tuk tuk which are cheap as the Mombasa heat is crazy. Bathroom good as well and the hotel has air con - super important in Mombasa.

Stayed in January 2024

I didn’t like the location, and the room

I did not stay. Before I checked in, I looked at the room and found it below my expectations. So I opted not to stay there.

Stayed in November 2023

The staff at the reception are so caring..i went there feeling unwell and they took care of me very well. The food is just the best. The air conditioner is on another world. The bathtub came in handy given the heat around mombasa.

Stayed in April 2023

the facilities are old and they seem not to be cleaned properly

The location of the Hotel is perfect. Near the CBD making accessibility most offices much easier

Stayed in February 2023

We saw two rooms, not of them had windows that you could actually close.

Friendly staff. Not too far from old town.

Stayed in January 2023

The AC didn't work well, No hot shower, and staff are slow to respond to requests

The bed was well prepared

Stayed in December 2022

the bathroom probably needs updating as taps were rusty but not a deal breaker

the staff were very helpful and it was close to the old town

Stayed in October 2022

Had cold water, the AC was making noise the whole night, lack of toiletries in the room , almost tripped in the room due to congestion, breakfast doesn't cater for all options paid high amount for zero value

Nothing

Stayed in October 2021

I booked deluxe room with balcony - IT was clearly indicated. But finally there was no balcony so i paid deluxe price for standard room. There was jacuzzi but only cold water :(

Stayed in October 2021

Era septiembre y la habitación era un poco fría. It was september and the room was cold.

La cama era super cómoda. El personal muy amble. Había un restaurante en el propio hotel y otro enfrente. The bed was really confortable. The staff very nice. There was a restaurant in the same hotel and another one just in front of the hotel.

Stayed in September 2021