Silanga Road, Off Langata Road, 00509 Nairobi, Kenya
#24 of 186 hotels in Nairobi
Guests' ChoiceBased on 23 hotel reviews
8.9Cleanliness
9.3
Comfort
9.0
Location
9.0
Facilities
8.6
Staff
9.8
Value for money
9.0
Free WiFi
3.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 23
Reviewed: 20 October 2023
Deborah
United StatesThe bed was a bit hard for me.
I loved the intimate setting. The staff was very helpful and friendly.
Stayed in September 2023
Reviewed: 16 September 2023
Helen
United KingdomVery warm welcoming reception/concierge on arrival who were very obliging for the duration of the stay. The rooms were spacious and very clean. Good room facilities including lovely shower products. Good value for money. Would stay again.
Stayed in August 2023
Reviewed: 26 July 2023
Shersing
MauritiusThe room is not soundproof and very late check-in clients to the adjacent room can be heard
Welcoming staff and proper cleanliness.
Stayed in July 2023
Reviewed: 4 July 2023
Jon
United KingdomBreakfast space was a little cold but probably my fault for not bringing warmer clothes. I missed not having a TV.
The staff were fantastic. Issac was a especially helpful in all sorts of ways . Intelligent, resourceful young man
Stayed in June 2023
Reviewed: 24 February 2023
Maryam
United KingdomWater pressure of bathroom sink
Staff were so wonderful and friendly.
Stayed in February 2023
Reviewed: 16 October 2022
Sherry
United Statesdraped mosquito netting bed, big room, quiet and restful, wonderful people at front desk and restaurant, wonderful breakfast,
Stayed in October 2022
Reviewed: 25 June 2022
Alon
IsraelA bit too far from the center.
Clean and comfortable rooms. Friendly staff. Very quite location.
Stayed in June 2022
Reviewed: 29 March 2022
Matt
United Arab EmiratesN/A
a beautiful hotel in which felt like a home. The staff were beyond welcoming and were so helpful.
Stayed in March 2022
Reviewed: 24 August 2021
Suzanne
United StatesStaff was wonderful.
Stayed in August 2021
Reviewed: 21 August 2021
Kapadia
United Arab EmiratesThe Hotel is a little expensive .
The hotel and rooms are extremely clean and the staff is expectionally helpful .
Stayed in August 2021
Reviewed: 7 April 2024
Veronica
TanzaniaThere is no hot water in the washing basin only cold water. Also showers has warm water not hot, it’s like it’s already mixed and the first two days showered in cold water
It’s English breakfast hot and fresh, I enjoyed it. It’s not a buffet breakfast so you have to order at night and need to give some time for it to be prepared. If you are in a rush need to wake up a little bit early The environment is very quite, clean and safe, nice outdoor garden.
Stayed in April 2024
Reviewed: 6 December 2021
Mbagara
KenyaThe mattress was hard and not ver comfortable
It was quiet and peaceful
Stayed in December 2021
Reviewed: 13 December 2023
Danijel
CroatiaThere are no comments available for this review
Stayed in December 2023
Reviewed: 2 November 2023
Patricia
SpainThere are no comments available for this review
Stayed in October 2023
Reviewed: 18 May 2023
Calypso
United KingdomThere are no comments available for this review
Stayed in April 2023
Reviewed: 11 April 2023
Abi
United KingdomThere are no comments available for this review
Stayed in April 2023
Reviewed: 28 September 2022
Yotam
IsraelThere are no comments available for this review
Stayed in September 2022
Reviewed: 11 September 2022
Robert
GermanyThere are no comments available for this review
Stayed in September 2022
Reviewed: 25 August 2022
Franklin
United KingdomThere are no comments available for this review
Stayed in June 2022
Reviewed: 3 September 2021
Lyn
United KingdomThere are no comments available for this review
Stayed in August 2021
Reviewed: 23 February 2023
Peter
United KingdomThere are no comments available for this review
Stayed in February 2023
Reviewed: 17 June 2021
Anonymous
KenyaThere are no comments available for this review
Stayed in June 2021
Showing 1 – 23
Redwood City, USA
San Carlos de Bariloche, Argentina
Honiara, Solomon Islands
Ubud, Indonesia
Thu Dau Mot, Vietnam
La Spezia, Italy
Ohey, Belgium
Nairobi, Kenya
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content