Ndekwa Avenue, 00254 Nairobi, Kenya
#78 of 186 hotels in Nairobi
Guests' ChoiceBased on 104 hotel reviews
7.9Cleanliness
8.6
Comfort
8.6
Location
7.6
Facilities
8.2
Staff
8.7
Value for money
8.2
Free WiFi
6.3
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End of dialog contentReviewed: 5 March 2024
Thomas
SwedenNice place for a good price. The staff was very Friendly and give us good service.
Stayed in March 2024
Reviewed: 1 October 2023
Pieter
NetherlandsThere was no outside view and hardly any daylight in the room due to construction work right next to the hotel.
The rooms were nice and clean. The staff is very friendly and willing to think with you. The food is in general good.
Stayed in September 2023
Reviewed: 19 September 2023
Ohamadike
United KingdomNothing
It was clean. Members of staff were kind and polite
Stayed in September 2023
Reviewed: 21 August 2023
Adebamowo
NigeriaThey really need to put in some Air Conditioner during the afternoon when it is hot, however Kenya weather during the morning and evening is okay.
The room was clean, the staff were very courteous and well mannered. The meal was fantastic and the airport pickup and drop off was okay and they really took to mind my flight arrangement because I had to leave the hotel at about 2 a.m. in the morning and they were able to arrange it. Waoh! that was fantastic. Good job Saab Hotel, please keep it up
Stayed in August 2023
Reviewed: 15 August 2023
Abdulhakim
KenyaThe breakfast need to improve time as we had to wait 20 minutes while being prepared.
The location was perfect as I was visiting family in the neighbourhood .The facility provided secure parking for my vehicle.
Stayed in August 2023
Reviewed: 24 July 2023
Khalika
United KingdomPerhaps would be good to have a Safe available in the standard rooms
Friendly staff and very accomodating to requests. Robert, Collin and Simon offered a great service. Thank you. Location near airport Option to have lunch and dinner
Stayed in July 2023
Reviewed: 14 July 2023
Taariq
KenyaMore variety of food
Excellent thanks
Stayed in July 2023
Reviewed: 8 March 2023
Turvas
EstoniaOutflow from shower was jammed, neighbourhood was ugly. Breakfast below 4 star standard.
Room was spacious, bed and pillows comfortable, AC works as expected, friendly and helpful staff.
Stayed in March 2023
Reviewed: 23 February 2023
Jackline
KenyaThe room everything about it was great. We liked it.
Everything was clean.
Stayed in February 2023
Reviewed: 13 February 2023
Andrew
South AfricaEverything was good
Easy check in, friendly staff, close to Wilson Airport
Stayed in February 2023
Reviewed: 10 February 2023
Joana
PortugalThere was no air conditioning and the location, far from everything and walking around at night did not feel very safe.
The bed, the room design and the bath, hot water and good pressure.
Stayed in February 2023
Reviewed: 25 January 2023
Isabelle
United KingdomThe location isn’t the best - it’s more of a transit / conference hotel than somewhere to stay for a long period whilst visiting Nairobi. I’d prefer to have a deadbolt or chain lock on room door, although the hotel felt very secure.
Very comfortable bed, strong wifi and good, clean bathroom. Breakfast was generous and the staff were very friendly. A perfect hotel for one night after our flight landed late in Nairobi.
Stayed in January 2023
Reviewed: 22 January 2023
Lukas
Germanyone call with a receptionist
Jeanette is the most friendly service personal
Stayed in January 2023
Reviewed: 15 December 2022
Butchart
United KingdomOk...not a full Scottish breakfast...but ok.
Stayed in November 2022
Reviewed: 7 December 2022
Louise
FranceFor the price, the service could have been better sometimes. The staff didn't seem always very confident and sure of what they are doing. The WiFi was very slow, and it even broke down at some point. Because of that, they could not make an invoice for me (they said they will send it per e-mail later, but I still haven't received it). The bathroom could have been cleaner. If you are planning to go to the city center, the traffic is often terrible.
The hotel was well secured and in a nice building. The room was very comfortable and the staff helpful, especially the lady at the reception. For breakfast, there was a menu and you could order several things, it was good. The hotel is not located in a typical touristic neighborhood, but I felt very safe. I also asked for the hotel to do my laundry, and it was very fast and well done.
Stayed in December 2022
Reviewed: 3 December 2022
Stoyan
Bulgariamuslims area
no
Stayed in December 2022
Reviewed: 20 November 2022
Phil
United KingdomThe restaurant menu prices are misleading. Staff said the prices were wrong and charged me twice the price that was on the menu. I'm not sure if this was a genuine reason or a scam. They should print new menus with correct prices if this is a genuine issue.
The hotel is beautifully decorated and my room was very comfortable - great value for money.
Stayed in November 2022
Reviewed: 2 November 2022
Kristina
LithuaniaVery clean, nice hotel for a good price. Close to both airports in Nairobi, which good for a break between flights. Delicious breakfast and staff was helping with breakfast timing.
Stayed in September 2022
Reviewed: 26 September 2022
Eduarda
PortugalIt was sometimes hard for the taxis to find the hotel because the entrance to the road is fenced.
The staff was very friendly and the breakfast was excellent. The room was very comfortable and had everything one needed.
Stayed in September 2022
Reviewed: 29 August 2022
Najma
United Arab EmiratesCheck-out is at 11:00 and there was no flexibility for late check-out.
It was clean.
Stayed in August 2022
Reviewed: 8 August 2022
Andrew
Australiafelt very safe, good amenities like bed, hot shower. restaurant was decent - not good, not bad.
Stayed in August 2022
Reviewed: 4 July 2022
Regina
GhanaThe sink wasn't neat
The staff are friendly
Stayed in June 2022
Reviewed: 2 July 2022
Dan
United KingdomFood was average, hot water seemed to be lacking but l understood there was an issue with the boiler for our stay
For the price paid, this is one of the best value for money hotels I have stayed at. Out of room facilities are not great but the room was extremely comfortable, very clean.
Stayed in June 2022
Reviewed: 18 May 2022
Simon
MozambiqueHaving the security man double as front office during the night - makes him prone to mistakes or may not know everything
What was advertised is basically what i found. Easy check in process too.
Stayed in May 2022
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