Ngowe Road, 00400 Malindi, Kenya
#4 of 20 hotels in Malindi
Guests' ChoiceBased on 22 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
8.9
Facilities
9.2
Staff
9.6
Value for money
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 22
Reviewed: 7 May 2024
Stef-swe
SwedenBeautiful garden, plenty of space. Easy to get around. Good service in bar. Balanced, several options for breakfast. Big bathroom. Ok AC in room. Fair pricing in bar.
Stayed in May 2024
Reviewed: 20 March 2024
Malika
GermanyThe staff were extremely accommodating and warm. They really went above and beyond. The place was dreamlike, very picturesque.
Stayed in March 2024
Reviewed: 24 February 2024
Robert
QatarVery friendly staff.
Stayed in February 2024
Reviewed: 19 February 2024
Achieng
United StatesThere isn’t a single thing to “not like”!!!
The thoughtful touches are evident in every part of the property the staff is so professional, friendly, accommodating and exemplify luxury service.
Stayed in February 2024
Reviewed: 6 February 2024
Hana
United KingdomSmall issue was quickly resolved.
The staff are very friendly and welcoming in particular Dezzy who gave us some great recommendations. The hotel is very well designed and upon arrival you will have stunning view of pool and dining hall. The rooms were very spacious. Hotel easily arranged tuktuk and taxis for excursions.
Stayed in February 2024
Reviewed: 18 January 2024
Emma
United KingdomNothing
A hidden gem, Saffron Gardens, is easily one of the best boutique spa hotels we've ever stayed at. The peace and calm hits you as you walk through the door, and the reception staff were lovely and welcoming. The pool area is stunning, the restaurant food was delicious, and it was lovely to meet chef Kelly and hear her story during our stay. Morning yoga with Jenn provided a great start to the day, and a massage and aloe treatment was a perfect way to end the day. The room interior is neutral bohemian chic, with a huge bed, his and hers sinks and a large shower. There was a lounge swing out the front of the property to relax in after a swim We extended our stay we loved it so much. Thank you Saffron Gardens
Stayed in January 2024
Reviewed: 15 January 2024
Rono
KenyaI had a wonderful stay at Saffron Garden. The location was perfect for exploring the nearby attractions, such as the falconry camp, the Malindi museum, and the Vasco da Gama pillar. The staff were very friendly and helpful, and the breakfast was delicious, especially the scrambled eggs. I also loved the garden, the art, and the vibes of this magical place. I highly recommend Saffron Garden to anyone looking for a unique and memorable experience in the Kenyan Riviera.
Stayed in January 2024
Reviewed: 14 January 2024
Richard
United StatesBecause of the lovely gardens around the property, let it be noted that there are mosquitoes and they can be a nuisance .
From the moment I approached, saffron Garden located on one of the quiet streets in Malindi, surrounded by beautiful, stately villas. I knew I was someplace special, the simplicity of reception area overlooking the refreshing swimming pool and massive boabob tree and the famous Hob restaurant where I took my breakfast every morning. The hotel offers excellent Wi-Fi and different activities throughout the day and night. I have stayed at many, four and five star hotels throughout Malindi and I think I found my new favorite.
Stayed in January 2024
Reviewed: 10 January 2024
Emma
United KingdomSome of the waiters are rude , one of the receptionist doesn’t want to asked , every time went to ask for something she was unpleasant to speak too . The worst is the billing of food, receptionist made a mistake and on speaker phone she said she made a mistake then 10 minutes later she showed up and said that she didn’t say that . Twice ) and the other receptionist said , you actually said it, that you made a mistake. So at the end the receipt could not be located and I ended up paying for the meal which was less . Absolutely disappointed.
The property is amazing , love the decor .
Stayed in January 2024
Reviewed: 8 January 2024
Anna
SwitzerlandWe had to request a room change on arrival as our first room had mold and smelled stuffy. We were lucky that another room was available and it was much nicer. Malindi beach, 15 minutes from the hotel, was covered in seaweed. For a better coastal experience, it's best to make the 30-minute drive to the spectacular Watamu coast or to take a boat trip to the islands. It is well worth a visit and can be organized by the hotel. It would be great if the hotel restaurant offered more European cuisine / more diverse Mediterranean cuisine. The staff were all very friendly and helpful and we will undoubtedly be going back again!
If you want to disconnect this is the place to go. Excellent weather and a relaxing holiday. African hospitality at its best. The hotel is very quiet. Wonderful, accommodating staff. Perfect match between resort and nature. Large tropical garden. The pool and bar are excellent. Nice, clean rooms. Fine Lebanese restaurant with oriental music. We had a great time and took some inspiring yoga classes. The hotel can arrange a taxi or tuk-tuk to the places of interest (Uber does not work). If there is anything you need, somebody will find it for you.
Stayed in January 2024
Reviewed: 7 January 2024
Gongo
KenyaBreakfast was great 👍
Stayed in January 2024
Reviewed: 16 November 2023
Tymo
NetherlandsThere weren’t any mosquito nets in the rooms, that was the only downside.
Beautiful and peacefull, staff was amazing and very helpfull and the rooms were very good. would recommend anyone to go there. We spoke to the owner and they explained the beautiful history about the place and we were stunned!
Stayed in November 2023
Reviewed: 29 September 2023
Anica
KenyaA mosquito net would be good as one or two mosquitos managed to sneak into the room (maybe through the door)
- Very well maintained and stylish rooms and facilities. - AC didn’t directly face the bed so you could keep it running without having air blown in your face during the night - Great restaurant (hop house)!! - Staff was exceptional - New and proper insect screens
Stayed in September 2023
Reviewed: 26 August 2023
Anishka
United StatesLimited dinner menu. But otherwise tasty cuisine.
Soothing and relaxing ambience . Staff super friendly. The management super accommodating . Very clean and tastefully decorated.
Stayed in August 2023
Reviewed: 22 August 2023
Tatiana
PortugalThe accommodation was great and the staff super nice and available
Stayed in August 2023
Reviewed: 13 August 2023
Harmon
KenyaThe facilities
Stayed in August 2023
Reviewed: 8 March 2024
Dennis
GermanyThere are no comments available for this review
Stayed in March 2024
Reviewed: 25 February 2024
Philip
SwitzerlandThere are no comments available for this review
Stayed in December 2023
Reviewed: 29 January 2024
Richard
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 4 January 2024
Janno_
KenyaThere are no comments available for this review
Stayed in January 2024
Reviewed: 16 August 2023
Ochieng
KenyaThere are no comments available for this review
Stayed in August 2023
Showing 1 – 22
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content