Duruma Road, Nairobi CBD, 00100 Nairobi, Kenya
#155 of 186 hotels in Nairobi
Guests' ChoiceBased on 21 hotel reviews
6.7Cleanliness
7.1
Comfort
6.9
Location
5.8
Facilities
6.6
Staff
7.9
Value for money
7.8
Free WiFi
6.2
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Showing 1 – 21
Reviewed: 30 March 2024
Marcel
SpainWifi was unstable and insufficient for an online call. Plug was too far from the desk. Downtown Nairobi, where the hotel is located, is interesting but also chaotic and noisy during the day.
The hotel has a very high value for money. Hotel staff are friendly and helpful. The room was clean and comfortable. The food in the hotel restaurant is good, relatively cheap and abundant.
Stayed in March 2024
Reviewed: 15 August 2023
Nanunga
UgandaThe room was ok, but it needed more fresh air for the better smell and fresh.
The customer care was really super, Martha at the reception 💋, someone a Ugandan lady have forgotten her name was such a darling, so sweet👌 and the people in restaurant were all super cool. Thank you very much guys. Finally, breakingfast was mmmh👌👌👌, maybe a little more big cups for some of us🙈🙈🙈 hahaha. Any ways, many thanks.
Stayed in August 2023
Reviewed: 26 June 2023
Teoh
MalaysiaArea is jammed with traffic.
Staff helpful Location excellent if you are using public transport (Matatu, bus): terrible if you are not Walking distance to University, Parks, restaurants
Stayed in June 2023
Reviewed: 15 November 2021
Rodrigue
FranceThere's no lift.
Bar is good and prices are affordable.
Stayed in November 2021
Reviewed: 8 January 2024
Carlos
ItalyThe staff was very rude. The receptionist at the checkout was talking to me while she was watching some random videos in her smartphone. I asked for the breakfast box because I needed to leave at 5.00 am they confirmed it to me prior to my arrival, but then, when I was checked out she said me that it was impossible to have an early breakfast. At check-in the dollar machine “was not working” so they charged 4 dollars more than the original price in booking because of “their conversion” to KSH. I asked for refund of the extra money and for the breakfast that they didn’t give to me.
Just the position
Stayed in January 2024
Reviewed: 14 November 2023
Sandeep
United KingdomThere was no water for the whole day until the following morning. They gave us two buckets of hot water instead. They didn't tell us that there wasn't any water as soon as I paid at reception.
Not much
Stayed in November 2023
Reviewed: 7 November 2023
Šimon
Czech RepublicThey tried the trick of giving us only 1 breakfast for 2 people. Always fight back when they try this, eventually we got breakfast for both of us.
It was average.
Stayed in November 2023
Reviewed: 17 July 2023
Julien
FranceSandton City Hotel is a great place, perfectly located. The staff is very professional and friendly. Great quality value in town. I highly recommend it.
Stayed in July 2023
Reviewed: 27 June 2023
Giulia
United KingdomTerrible area where you constantly wonder whats going to happen to you. Even policeman stopped us just 100m away with random excuses to get a bribe and making like we were doing something wrong. At breakfast the staff tried to make us believe the B&B fare would include breakfast for one only which was never stated previously, online and this never occurred any place of the world. We were asked to pay an extra breakfast which we refused to. Room very small, looked like a prison cell, some bugs, no windows. I recommend paying slightly more and stay in a safer part of Nairobi (North west), avoid this part of city!
Unfortunately nothing, we woke up as early as possible to check out immediately.
Stayed in June 2023
Reviewed: 30 April 2023
Dr
KenyaNone
Meals and reception
Stayed in April 2023
Reviewed: 20 June 2021
Raafat
EgyptDown town
Staff are very good Very helpful
Stayed in June 2021
Reviewed: 13 January 2024
Rohit
IndiaThere are no comments available for this review
Stayed in January 2024
Reviewed: 4 October 2023
Lungu
ZambiaThere are no comments available for this review
Stayed in September 2023
Reviewed: 25 August 2023
Daniel
UgandaThere are no comments available for this review
Stayed in August 2023
Reviewed: 11 August 2021
Ole
KenyaThere are no comments available for this review
Stayed in August 2021
Reviewed: 30 November 2023
Raymond
United KingdomThere are no comments available for this review
Stayed in November 2023
Reviewed: 1 July 2023
Bravekk
United Arab EmiratesThere are no comments available for this review
Stayed in June 2023
Reviewed: 13 December 2021
Vuyani
South AfricaThere are no comments available for this review
Stayed in December 2021
Reviewed: 21 October 2021
Raafat
EgyptThere are no comments available for this review
Stayed in October 2021
Reviewed: 15 July 2021
Anonymous
KenyaThere are no comments available for this review
Stayed in July 2021
Showing 1 – 21
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