05 Woodvale Grove, Westlands, 00606 Nairobi, Kenya
#48 of 161 hotels in Nairobi
Guests' ChoiceBased on 165 hotel reviews
8.2Cleanliness
8.9
Comfort
9.0
Location
8.8
Facilities
8.5
Staff
9.0
Value for money
7.4
Free WiFi
8.8
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End of dialog contentReviewed: 11 March 2024
Chau
SingaporeI had A la Carte. Quite good. Too bad there was no smoked salmon on both occasions.
Stayed in March 2024
Reviewed: 25 February 2024
Jagjivan
United KingdomAll of this was just perfect
Very good.Excellent choice and the best of variety.very good waiter service and great customer service.
Stayed in January 2024
Reviewed: 8 December 2023
Mohamed
EgyptNo halal food and a little bit noisy at night
Stayed in December 2023
Reviewed: 25 November 2023
Ahmed
Saudi Arabiaa bit old and priced higher than it should be
comfortable pillows welcoming and helpful staff clean
Stayed in November 2023
Reviewed: 18 November 2023
Falastin
CanadaNothing. Everything was great.
Excellent location. Well situated.
Stayed in October 2023
Reviewed: 6 November 2023
Markconsult
South AfricaAll round great. Not exceptional for the price but cant really complain. Staff are excellent. Beds are fantastic. Only thing is accomodation rate is expensive compared to newer properties offering same ammenities. Food is also good, again not brilliant for what you charged.
Stayed in September 2023
Reviewed: 29 July 2023
Luc
United Arab Emiratescustomer Service , staff smiles and continuous attention
Stayed in July 2023
Reviewed: 13 July 2023
Thembelihle
South AfricaThe location is not the greatest in that it is right by the chaos and there is loud music at night esp over the weekend.
The breakfast was great and the staff were very helpful and friendly. Beautiful hotel!
Stayed in July 2023
Reviewed: 24 May 2023
Pricila
Seychellesroom too tight for a couple
proximity to the inhabitants and shops
Stayed in May 2023
Reviewed: 22 May 2023
Alain
Cameroonthe location , the cleanliness, the staff
good
Stayed in May 2023
Reviewed: 16 April 2023
Laura
United KingdomVery friendly, helpful staff and fantastic service throughout. Bed was very comfy and food was lovely.
Stayed in April 2023
Reviewed: 12 April 2023
Xavier
United KingdomIt is really one the most expensive places
The comfy beds Two services per day The team is all perfect The animation at the Sabari rooftop The Sunday brunch is awesome
Stayed in April 2023
Reviewed: 9 April 2023
Victoria
United StatesMediocre bread and middle eastern food.
The hot buffet, juices, fruit, coffee, eggs.
Stayed in April 2023
Reviewed: 6 March 2023
Yvette
South AfricaExcellent breakfast - a wide variety of options, both health and not so healthy. Coffee is great. Service is excellent.
Stayed in March 2023
Reviewed: 3 March 2023
Abdallah
JordanWhen I arrived at the hotel the reception told me that my reservation does not include breakfast while it should include breakfast and the price for my reservations was too expensive then I had to pay extra money than what it was showing on booking
Great hotel and well organized rooms and comfy bed
Stayed in March 2023
Reviewed: 25 December 2022
Asabe
United Arab EmiratesBar seems to attract a certain female clientele. Room/bathroom decor slightly dated but in excellent condition.
Unique decor, great service, excellent breakfast, support of wildlife charity, gardens.
Stayed in November 2022
Reviewed: 26 November 2022
Trevorkash
CanadaBed was too hard for my preference. The hotel is overpriced for Nairobi.
Great service, safe, clean and excellent dining options.
Stayed in November 2022
Reviewed: 11 November 2022
Salim
United Kingdomprice was too high for our needs
very centrally located
Stayed in November 2022
Reviewed: 31 October 2022
Lin
Australiathe cleanness level is not so high
great staff and great food, close to a shopping center
Stayed in October 2022
Reviewed: 20 October 2022
David
United KingdomWould have liked the menus for the various restaurants to be available online as you don't know what's available until you go in and sit down.
The hotel is excellent. As soon as I walked in I was greeted by a wonderful receptionist - Deborah, who's customer service was just top quality - with everyone working there delivering equally great service. In my experience a rare and special thing. I had an executive room, which gave me use of the executive lounge. Would highly recommend as a great place to work with a very welcome happy hour (actually between 5pn and 7pm) when complimentary alcoholic drinks and delicious food are available. Also the breakfast buffet is one of the best I've some across in any hotel. There's almost nothing they don't have on their buffet, including food from many different countries. Great roof top pool and well equipped gym. All in all a top quality hotel.
Stayed in October 2022
Reviewed: 29 August 2022
Binaifer
United Kingdomthe small swimming pool and no proper spa
nice and clean and friendly and the Sankara Seven at bedroom turn down. Lovely touch!
Stayed in August 2022
Reviewed: 2 July 2022
Asif
United Arab EmiratesFood
Location and property
Stayed in May 2022
Reviewed: 27 June 2022
Taniya
South AfricaLoved the rooftop terrace and the DJ entertainment on the Sunday evening.
Stayed in April 2022
Reviewed: 24 May 2022
Ann
UgandaThe fact that they kept my husband waiting at the reception cos I requested for the early check in on the day. This was because his flight arrived earlier.
The breakfast was super.
Stayed in May 2022
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