Aberdare National Park, 00100 Nyeri, Kenya
#2 of 16 hotels in Nyeri
Guests' ChoiceBased on 68 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.4
Staff
9.4
Value for money
8.0
Free WiFi
6.2
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Showing 1 – 25
Reviewed: 21 May 2024
Dara
IrelandThe food at was not as good as other years we have been there, which was a little disappointing. We had no view from our room (we have been very lucky with great views in the past so we really can't complain)
The staff really make this an exceptional experience, starting at the country club (Paul and Nderitu), continuing on the drive (Stephen) and of course everyone at the Ark. Special mention to Anne at the Ark, expert in aromatherapy massage. The Ark is so relaxing and so quiet with a true emphasis on the animals. We have been drawn back to this beautiful place several times over the last 32 years and will continue to return.
Stayed in March 2024
Reviewed: 14 April 2024
Jennifer
United KingdomBrilliantly original boutique style hotel with amazing views of animal visitors
Stayed in April 2024
Reviewed: 5 April 2024
Luisa
SwitzerlandThe big fire in the main area, the warm water bottles in the bed, the friendly staff. Thank you!
Stayed in April 2024
Reviewed: 18 February 2024
Robert
United StatesAmazing place right by a watering hole. We spent two nights. The first night was only buffalo and forest pigs. The second night there were elephants and babies the entire night. We say 15 hyenas, they even tried a go at the elephants! The buzzer system is great. We are vegan and they prepared some great food for us. Make sure to check out the 'bunker' in the basement for great viewing.
Stayed in January 2024
Reviewed: 8 January 2024
Michael
DenmarkThe room was rather small. The time it took to find out that we had actually paid. If it was not on purpose then they should work with their accounting.
A very nice restaurant and an interesting set-up in general. Fine view of animals outside.
Stayed in December 2023
Reviewed: 1 January 2024
Sylexx
KenyaEarly check-out ;-)
Lovely surroundings, everything was enjoyable! Thank you
Stayed in December 2023
Reviewed: 25 December 2023
Ceri
United StatesA small suggestion: a shelf in the bathroom and also in the bedroom would make a real difference. And easy to address, I think.
We loved the day safari around the Aberdares - green, fresh, and lots of animals. We really enjoyed the lecture about elephants by Stephen. The food was excellent, as was the bar and the log fire. And we loved having hot water bottles in our bed at night! Special thanks also go to Amos for taking care of us.
Stayed in December 2023
Reviewed: 23 October 2023
Calvin
KenyaMy first room had a slight plumbing issue, but the staff quickly moved me to another room.
The location is amazing, right in the middle of the Aberdare with lots of wildlife. The staff were very helpful, and the food was great too.
Stayed in October 2023
Reviewed: 20 October 2023
Ejlief
CanadaExcellent stay with no problems. Wonderful experience!
Stayed in September 2023
Reviewed: 24 July 2023
Richard
United KingdomQuite expensive
Food was excellent, the location was unique and the staff friendly
Stayed in July 2023
Reviewed: 10 March 2023
Jodi
United StatesI didn’t like having to buy water. The hotel could buy a 5 gallon water jug and let customers fill up their glasses whenever. I did like the glass water bottles in our room.
I loved the 3 floors of windows for viewing the animals and the decor was really cool. The bar is cool and good food. AMAZON staff!
Stayed in February 2023
Reviewed: 28 February 2023
Judith
United StatesBetter communication about pick up and drop off at the Aberdare Country Club would have been helpful.
The view over the water hole and salt lick was amazing for seeing animals and birds. A relaxing and memorable last two days of our trip to Kenya. The staff were friendly and helpful and the food was delicious.
Stayed in February 2023
Reviewed: 27 December 2022
Kiiti
KenyaThe staff and reservation team. At onset they charged us rack rates which were far more than booking.com
The stay was very good. However the staff unfriendly. Starting from the sales team of Nairobi office, reservation office - Paul. They told us the minimum stay was 2 nights only to get to base to be told we have lost the money for 2nd night as no refund will granted. This were words from only one Solomon of Aberdares country club.
Stayed in December 2022
Reviewed: 27 December 2022
Peter
KenyaWine is abnormally expensive especially for kenyans.
Food and view of animals was cool. The facility is beautiful. Security is good.
Stayed in December 2022
Reviewed: 21 August 2022
Hirokatsu
Japannone
As soon as you step foot in the ARK you'll feel happy. (1) You will be surrounded by an atmosphere of classic elegance. (2) You will enjoy the hospitality of the entire staff.
Stayed in August 2022
Reviewed: 28 May 2022
Ariane
GermanyWe were all woken up by an alarm at 7am, had to eat breakfast very quickly (one hour is not enough with little kids) and were all carted out at 8am. This was far too early, cut our experience short and caused a lot of stress. It ruins the experience, especially if you want to stay up to watch the animal activities at night. It means hardly any sleep. A noon check out would be more humane and fair, also for that price.
A unique experience. Very exciting to watch the animals, the rooms were clean, the food was great, the staff were friendly and such a fabulous location.
Stayed in April 2022
Reviewed: 22 May 2022
Ricardo
United StatesYou have to check out at the Aberdare country club before proceeding to the hotel. Check in should directly at the property
Service was great. Price was good since you get a full board room. Food was good and there were many options for vegetarians like me. After 4 pm the pond by the hotel gets full of elephants and buffalos. It is such a wonderful experience
Stayed in May 2022
Reviewed: 2 May 2022
Oystein
NorwayRooms too small.
Food was very good.
Stayed in April 2022
Reviewed: 2 February 2022
László
Hungaryoverpriced, wifi is weak
The location is fantastic
Stayed in January 2022
Reviewed: 14 January 2022
Ian
United KingdomThe furnishings (and the whole demeanour of the place) is very dated - it needs an uplift.
The location is amazing and the staff were exceptionally helpful and friendly
Stayed in December 2021
Reviewed: 5 January 2022
Břehová
Czech Republic- slightly smaller portions of dinner
- its location where you can observe elephants, hyenas, many birds, buffaloes and other animals from an incredible proximity and safety - warming beds via hot water bags before going to bed - good staff taking care of guests - afternoon tea time with coffee, tea, biscuits/little cakes
Stayed in December 2021
Reviewed: 20 December 2021
Julius
KenyaSheer magnificense and tranquility Serenity at its peak... Perfect setup for someone seeking peace of mind
Stayed in December 2021
Reviewed: 17 June 2021
David
CanadaMake sure you call ahead before coming for lunch, as they only carry in to the park exactly what they need. We had booked for the night but arrived in time for lunch, and the staff kindly made an exception for us - good on them, we appreciated it. Wonderful place, would recommend to all.
Stayed in June 2021
Reviewed: 10 April 2024
Timothy
United StatesManipulating of currency exchange rate and refusal to let me pay in dollars cost me a lot more than the quoted rate from booking.com. Also due to weather they refused to take us on a game drive as we wanted
Great relaxing place that we love
Stayed in April 2024
Showing 1 – 25
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