Kandara Road, 00606 Nairobi, Kenya
#46 of 181 hotels in Nairobi
Guests' ChoiceBased on 181 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
8.5
Facilities
8.3
Staff
9.1
Value for money
8.4
Free WiFi
8.0
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End of dialog contentReviewed: 24 May 2024
Githiomi
KenyaFood is overpriced. I could easily just have had bed only and bought breakfast somewhere else which would have been way cheaper.
The service from the staff and the rooms were definitely worth it.
Stayed in April 2024
Reviewed: 21 May 2024
Messias
United StatesShower was not so good (it was hard to keep the temperature still)
Wonderful staff. Good breakfast too
Stayed in May 2024
Reviewed: 13 May 2024
Nathaniel
South AfricaThe shower door in my room. (Room 514) had a gap so the floor would get very wet when I showered. I also wish the gym just had more equipment and weights but that’s just me. I also wish the TV had more stations available for its customers who don’t speak Swahili
Firstly I must commented the staff for being absolutely friendly and so welcoming. From the security guard at the gate to the staff at reception and everyone else in between my stay. The beds were comfortable and the shower was lovely.
Stayed in May 2024
Reviewed: 6 May 2024
Marc
GermanyThe breakfast, although varied, was not delicious, the coffee was terrible. I thought the coffee would be super delicious because Kenyan coffee is known all over the world for its deliciousness, but here the coffee was super bad, but the breakfast staff was very friendly. , and the transfer from the airport to the hotel seemed expensive to me, it was 4 times more expensive than with an airport taxi
The staff was friendly, they always helped us, everything in the hotel was in order, the bed and air conditioning were super comfortable, they gave us a room that we wanted to have.
Stayed in May 2024
Reviewed: 5 May 2024
Rosi
IndonesiaGM and all staff are friendly.
Stayed in May 2024
Reviewed: 21 April 2024
Olang'
KenyaThe hotel is clean and staff were very helpful. The hotel is in a Pristine location
Stayed in April 2024
Reviewed: 17 April 2024
Thi
CanadaHad to change rooms because the first room would leak water onto the ground when you turned on the bathroom tap. Second room’s air conditioner didn’t work, and it only functioned as a fan. Laundry was also expensive
Staff were helpful. Bed was comfortable
Stayed in April 2024
Reviewed: 11 April 2024
Margaret
United KingdomThis hotel was an excellent 3 star hotel met our needs. Staff were fantastic nothing was too much bother for them. Breakfast i thought was good for a 3 star - you certainly wouldn't go hungry and the staff were very good at getting me a pot of English breakfast tea with milk on the side. I cant comment on location as we got ubers everywhere and we picked hotel as it was beside my sons flat.
Stayed in March 2024
Reviewed: 24 March 2024
John
UgandaBooked using booking.com and my booking included guest and child. When I brought visitor they were asking for extra money an equivalent of 3000 ksgs
Stayed in March 2024
Reviewed: 15 March 2024
Virginia
United Arab EmiratesLocation was great. Variety in breakfast options. Very clean rooms
Stayed in January 2024
Reviewed: 29 February 2024
Virgile
Democratic Republic of CongoGym is not great at all
breakfast was great
Stayed in February 2024
Reviewed: 26 February 2024
Aleksandra
FranceIt is a very good value for money, I enjoyed my 6 nights stay and felt safe and professionally treated at the hotel. It is 10 min drive to Nairobi downtown.
Stayed in February 2024
Reviewed: 10 January 2024
Denise
Switzerlandno swimming pool
Location, very friendly staff
Stayed in January 2024
Reviewed: 5 January 2024
Tadiwa
ZimbabweThere was a cockroach we saw in the room
Communication was very good especially because I’m a foreigner
Stayed in January 2024
Reviewed: 24 December 2023
Faisal
United StatesClean and great service
Great stay
Stayed in December 2023
Reviewed: 16 November 2023
Her
KenyaRooms need a little touch up suites need updates walls peeling
Nice place
Stayed in November 2023
Reviewed: 25 August 2023
Elif
United KingdomIt would have been nice if there is a hairdryer in every room. But other than that everything was great.
Great staff and very good food!
Stayed in June 2023
Reviewed: 5 July 2023
Chagwinya
South AfricaShower needs cleaning.
The rooms and breakfast were amazing and the staff too super friendly.
Stayed in July 2023
Reviewed: 5 July 2023
Aitalina
SerbiaThe walls are skinny, you hear everything that happens in the hall. We arrived very early in the morning and wanted to catch up on some sleep, and there was some renovation going on in the hall starting at 7 am.
The Emory Hotel exceeded my expectations! Very friendly staff, clean, comfortable, has everything you need. Breakfast is very good for a buffet. The location is perfect - it's central yet quiet.
Stayed in May 2023
Reviewed: 22 May 2023
Ibrahim
South SudanNothing
It was with less noise
Stayed in May 2023
Reviewed: 18 April 2023
Helgaard
MauritiusSmoking is allowed in the rooftop bar, even though it is a fully enclosed space.
Stayed in March 2023
Reviewed: 26 March 2023
Alayne
CanadaCould use better lighting in the bathroom
Very good location, very comfortable beds, nice linens, good shower, restaurant in the hotel
Stayed in March 2023
Reviewed: 20 March 2023
Akoth
KenyaThe bathrooms are so small.
The cleanliness was awesome.
Stayed in March 2023
Reviewed: 16 March 2023
Khanyisile
South AfricaI paid for breakfast that I did not consume. I do not eat meat; thus, the only option was boiled eggs, which they did not even have readily available on Saturday morning, and I was in rush. I know it is 3-star, but that breakfast is not at 3-star level. The only thing I could consume was coffee. The fruit spread was also extremely poor. The Shower glass door and frame are not wiped dry. It gives the feeling of being dirty. The shower itself is small. The shower nozzle requires changing. It sprinkles water unevenly.
The staff is exceptionally friendly and professional.
Stayed in March 2023
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