Rhapta Road, Nairobi, Kenya
#88 of 186 hotels in Nairobi
Guests' ChoiceBased on 1341 hotel reviews
7.7Cleanliness
8.4
Comfort
8.3
Location
8.7
Facilities
8.0
Staff
8.5
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 3 June 2024
Marie
RwandaN/A
A very well located Hotel with a very nice facilities
Stayed in May 2024
Reviewed: 2 June 2024
Lynnette
United Arab EmiratesBathroom very small and ac wasn’t working too well
Location
Stayed in June 2024
Reviewed: 26 May 2024
Manel
United Arab EmiratesFound out good in the corridor not to be cleaned for days and few re f about the hygiene of the environment actually
Staff
Stayed in May 2024
Reviewed: 24 May 2024
Kuot
South SudanThe toilets didn’t have enough cleaning tools for the clients themselves; toilet brush was missing.
Clean, friendly and fun.
Stayed in May 2024
Reviewed: 22 May 2024
Ardy
IndonesiaThe staff were very professional, and polite. Especially the one at the gate (apologies, I didn't get the name of the lady) that made sure I know where to go and the options of transportation the city has.
Stayed in May 2024
Reviewed: 9 May 2024
Eswar
IndiaRoom space and bathroom facilities are congested
The location
Stayed in April 2024
Reviewed: 6 May 2024
Mehdi
United StatesTiny table and bar stool too high in the room to sit comfortably to work.
Good breakfast, good location, good value.
Stayed in May 2024
Reviewed: 1 May 2024
Anton
BulgariaNothing. All was good.
We stayed two times in this Ibis in about a week. Very convenient location, easy to reach, and with a parking. Few shops and cafes around. They gave us exactly the same room both times, so I can't compare the rooms, but ours was nice and clean. The taxi to the airport is about 20 minutes and it's a busy neighborhood so you can call an Uber even at 3 o'clock in the morning. Overall it was great value for money and we would definitely book it again if we are traveling to Nairobi.
Stayed in April 2024
Reviewed: 30 April 2024
Raviswami
OmanComfortable room with good breakfast and responsive staff, overall a good stay
Stayed in April 2024
Reviewed: 30 April 2024
Shlomo
Kenyaone thing that was uncomfortable, there is no cupboard for coats and other clothes, we kept all our clothes in the luggage.
in general the hotel is OK.
Stayed in April 2024
Reviewed: 28 April 2024
Qamar
PakistanSo far so good, nothing would like to say wrong, actually I spent only one night so don't find anything to object to. if get another chance will definitely observe and let you know.
Everything went well, room, breakfast, as well as cleanness. The staff are professional and friendly. The reception is quite good. Security is also quite good.
Stayed in April 2024
Reviewed: 28 April 2024
Zenobia
GhanaNothing
The location, the room decor and directional map in the room.
Stayed in April 2024
Reviewed: 27 April 2024
Dalia
ItalyNothing
Everything is ok
Stayed in April 2024
Reviewed: 26 April 2024
Pennie
KenyaToilet leaked
Breakfast great, good vibe and yummy omelete
Stayed in April 2024
Reviewed: 24 April 2024
Rita
South AfricaThe desk is tiny, and the chairs are rather high vs the desk. However I was able to go downstairs for more comfortable amenities.
Room is functional and has the key amenities. It was clean and had good security. Loved the Rooftop restaurant which was great to meet friends.
Stayed in April 2024
Reviewed: 23 April 2024
Dalia
Italynothing
All is good
Stayed in April 2024
Reviewed: 16 April 2024
Raviswami
OmanRoom size and shower rooms were a bit smaller
Friendly staff , clean & comfortable stay and good breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Ninan
QatarAll ok.
The room met our expectations.
Stayed in April 2024
Reviewed: 13 April 2024
Frank
GermanyThe room was quite small but this is not a surprise at Ibis.
Very friendly and helpful staff, very clean room and comfortable beds. We appreciated the dining options until late at the rooftop floor. Vegetarian options were available. Rich breakfast and good quality food. High speed WI-FI was stable. We could leave our luggage for half a day at a deposit at no cost since we had a late flight.
Stayed in April 2024
Reviewed: 11 April 2024
Rihan
EthiopiaDidn’t have breakfast to comment on as I had to fly out after midnight the same day after arrival
Stayed in April 2024
Reviewed: 9 April 2024
Uncle
Democratic Republic of CongoThe team is young and enthusiastic
Stayed in April 2024
Reviewed: 8 April 2024
Andreia
Romaniasmall room
excelent breakfast, clean room, nice people
Stayed in April 2024
Reviewed: 5 April 2024
Richard
KenyaThe stay was definitely beyond my expectations.. my daughter had an amazing time, amazing meals as well.. However, i didn’t appreciate how the staff would hang up the call while i was on the line… It was quite unprofessional especially calling the Kilele restaurant and they would always hang up the call.. felt pretty bad.. Didn’t feel like i was getting that attention that i needed.. Guests are a priority at all times, the phone etiquette is really petty and i felt very disappointed with the lady from Kilele restaurant handling the orders. however, my wife and daughter did enjoy the meals and is a definite win on value for money..
Stayed in April 2024
Reviewed: 4 April 2024
Beatrice
KenyaWhen booking, details indicated that there would be bathrobe and slippers in Superior Family Room. When I checked in with my teenage child there was only one bathrobe and no slippers. I learnt that having the slippers would mean additional cost. It would be good if details online were aligned with what is actually there.
The rooms were very clean, the breakfast was great
Stayed in March 2024
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