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Reviews of Turtle Bay Beach Club 3 stars

Mida Creek Road, 80202 Watamu, Kenya

#24 of 28 hotels in Watamu

Guests' Choice

Review score

Based on 148 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.8

  • Facilities

    7.4

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 6 May 2024

    8.0
    Low season Turtle Bay resort
    • Leisure trip
    • Family with young children
    • Room with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    The quality of the food could be improved a bit

    The pool was great, the food had a good variety, the location was fantastic, just in front of the beach. The resort was clean and the staff very helpful

    Stayed in May 2024

  • Reviewed: 5 April 2024

    7.0
    Very comfortable and staff very friendly. We appreciated the quiet pool. Our cleaner Penina was grea
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    The trainees need to be compensated more. The small stipend they get is nothing compared to the grunt work they do.

    Pasta chef was excellent. But when he had the night off his replacement knew nothing and had not been briefed.

    Stayed in April 2024

  • Reviewed: 26 February 2024

    7.0
    The rooms are horrible, but everything else is wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms are INCREDIBLY outdated. All the hardware is dingy or rusty, the bathtub was stained, it was very unappealing, and it takes a toll on the enjoyment. The breakfast specifically was not very good. There were always the same few options, and most of it wasn't tasty. They really just need to season it a little more, and it would make a huge difference. "All inclusive" is a bit of a stretch. There are certain drinks that are not included in the all inclusive menu, and require an additional charge.

    The beach was amazing, there are a lot of activities in the area, everyone is very friendly, lunch and dinner always had a variety of good food, the massages were amazing, everything was fairly clean and well taken care of (if outdated).

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Great value for money in a beautiful spot that can rival a Caribbean beach any day.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The rooms were a little tired but comfortable and clean. The bedroom doors slammed a lot which was irritating.

    The hotel is in the most fabulous position, enjoying the beach or pool as you want. The staff were SO helpful. Nothing was too much trouble.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    7.0
    A relaxing beach resort a short hop from Nairobi
    • Leisure trip
    • Couple
    • Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    At times there were many Masai Market traders trying to sell their wares around the pool. The DJ music was quite loud until midnight on Saturday. The airport (Malindi) shuttle service booked with the hotel was extremely over-priced. We felt like we were ripped off!

    The rooms are decorated simply but well. We had a hot shower, working plumbing, a functional fan and air-conditioner, and a comfortable bed with a view of the beach. The food buffets were varied with options for all taste preferences. The singer on Saturday night was very good. The pools and watersport options were all managed quite well. The Gedi ruins are an interesting tourist attraction in the area.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    7.0
    A good hotel that offers value for money.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    Slow wifi

    The location and ambiance was good

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Needs refreshing

    Great location, beautiful beach, nice gardens, good food

    Stayed in January 2024

  • Reviewed: 7 October 2023

    7.0
    I enjoyed my stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Needs more diverse food. Rooms need a bit of face lifting.

    It was in a fantastic location over looking the sea. The staff was very professional.

    Stayed in October 2023

  • Reviewed: 13 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Mediocre food

    Good ambiance.

    Stayed in August 2023

  • Reviewed: 26 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Room with Ocean View
    • Stayed 7 nights

    Staff were wonderfully attentive , room very clean, grounds beautiful, clean swimming pool and wonderful location right on the beach. Very helpful staff and very child friendly. We would definitely consider returning.

    Stayed in June 2023

  • Reviewed: 31 May 2023

    7.0
    wonderful
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    breakfast food options could use an improvement.

    the location is perfect, pools are awesome, rooms are great and the staff was amazing

    Stayed in May 2023

  • Reviewed: 18 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    One of the managers approached our dinner table one evening and spent 30 minutes preaching to us about LGBTQ issues and told our child he should stop writing fiction. He was a religious fanatic and was forcing his views on us. Very awkward and unprofessional. We only had 2 dinners with our best friends during our stay and he compromised half of one of our evenings together.

    Stayed in April 2023

  • Reviewed: 9 May 2023

    7.0
    Generally it was good apart from poor food and loud music at night
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Noise and loud music at night

    Very less selection

    Stayed in May 2023

  • Reviewed: 11 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Hotel infra structure debilitated Need to invest in doing rooms up

    Good spread for meals

    Stayed in April 2023

  • Reviewed: 2 April 2023

    6.0
    It was a good stay.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness in the room.

    Lovely staff especially at the reception and the restaurant.

    Stayed in March 2023

  • Reviewed: 10 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was fairly good but rooms looked like a bit old. Otherwise they were clean.

    Stayed in February 2023

  • Reviewed: 7 March 2023

    7.0
    My stay was delightful and memorable. The staff were friendly and helpful. I’ll go back for sure.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    A bit old and signs of wear. More proactive maintenance is needed. The toilets and bathroom fittings also showed signs of wear. Plumbing is probably very old and needs some work to be even better and create a more comfortable experience.

    Tropical resort with a lot of green. Stone buildings with decent modern furniture. Minimalist decor and ambience giving a great feeling of comfort

    Stayed in March 2023

  • Reviewed: 13 February 2023

    8.0
    I highly recommend Turtle Bay
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It’s a very well kept complex. The all inclusive package is great value for families with kids. The location is amazing. I highly recommend it.

    Stayed in February 2023

  • Reviewed: 7 February 2023

    8.0
    Lovely family-friendly break by the beach
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights

    I would have loved more Kenyan food at the buffet. Ugali was usually available, however, there wasn't any Sukuma Wiki, traditional stew/curry, Nama Choma, Chapatis, or Kachumbari. Locals and adventurist tourists would enjoy this.

    The buffet meals were very good. The beach was lovely.

    Stayed in January 2023

  • Reviewed: 23 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The cocktails could be better,

    The location is wonderful and the staff is super attentive :)

    Stayed in January 2023

  • Reviewed: 11 January 2023

    8.0
    Worth the price!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was looking a bit old with a sink that was wiggly and slightly broken door

    This is my second time at the hotel and I am happy that this time food/drinks were excellent all throughout, very attentive staff and good water sports.

    Stayed in January 2023

  • Reviewed: 5 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The first night.

    The room in the Lamu buildings section was nice. We had originally been put in a beach side upstairs room which was in poor condition very noisy and next to the children's play area. The first night we got little sleep and asked to be moved the next day. Once we moved the rest of our stay was great. All the staff were excellent - always helpful and friendly The quiet pool was first class.

    Stayed in January 2023

  • Reviewed: 3 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Room with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Ocean front rooms noisy due to the close proximity to the kids pool.

    All inclusive is fantastic and great value for money. Buffet selection fantastic as well as midnight snacks

    Stayed in January 2023

  • Reviewed: 25 December 2022

    8.0
    Alway great value for money!!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    All was great. I even got a free upgrade - super much appreciated.

    Location, food, service from staff - just fantastic!

    Stayed in December 2022

Showing 1 – 25

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