10 Samdach Louis Em St. (282), Chamkar Mon, Phnom Penh, Cambodia
#35 of 213 hotels in Phnom Penh
Guests' ChoiceBased on 495 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.1
Staff
9.2
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 28 May 2024
Colin
SingaporePretty nothing much
Wide selection of breakfast, very helpful and professional staffs , resort feel in a bustling city
Stayed in May 2024
Reviewed: 25 May 2024
Grainne
NetherlandsThe rooms are quite dark during the day and the food at the Lantern Bar was a bit disappointing.
I love this hotel. The staff are wonderful, it is beautiful, clean, and comfortable and the attention to detail really makes it special. It's green and calm and a real treat to have the two pools and thw Bodia spa.
Stayed in May 2024
Reviewed: 18 May 2024
Doroteboyd
ThailandShampoo and shower gel
Location, staff, style and breakfast..
Stayed in May 2024
Reviewed: 14 May 2024
Michelle
CambodiaA little issue with the billing, much larger amount was billed to my credit card, and then returned in 3 separate payments. I'm assuming some sort of technical glitch.
Had a wonderful staycation with friends. We booked 3 rooms. Great location, wonderful facility and breakfast was excellent. Love all the pool areas and greenery.
Stayed in May 2024
Reviewed: 6 May 2024
Solinda_dada
CambodiaIf the stuff could be friendlier & more helpful:)
The pool is really and the room is very comfortable. Good for a staycation that you might forget that you actually are in the middle of the city.
Stayed in April 2024
Reviewed: 5 May 2024
Rachel
VietnamBreakfast. It's a little bit poor to us. Coz we expected more 😅. But it's fine, nothing to complain
Everything except breakfast
Stayed in April 2024
Reviewed: 5 May 2024
Constance
FranceAC was not functioning well in the rooms
Location
Stayed in April 2024
Reviewed: 5 May 2024
Philip
ThailandThe property is well managed and good condition
Stayed in May 2024
Reviewed: 1 May 2024
Jasstina
MalaysiaThe water in the pools and jacuzzi made my body having itchiness.
The friendly staffs and the cleanliness of the room, especially in love with the lemongrass aroma scents ❤️
Stayed in April 2024
Reviewed: 27 April 2024
Cherrie
AustraliaThey had put some anti slip matting near pool and jacuzzi but not everywhere and I almost did the splits when I slid.
It was modern and spacious and not too crowded. Personal attention from all staff. Incredible pools that were actually cold (unusual in Phnom Penh in April) and a beautiful spa. Oh and the beds were divine! Lovely breakfast choices and a great rooftop bar for watching the sun go down.
Stayed in April 2024
Reviewed: 26 April 2024
Wari
SingaporeNothing!
Splendid facilities - they had everything we needed in the room, the property is new. There’s even an air dryer in the room for your clothes. They have two different pools and a jacuzzi so that was fantastic - we had lots of privacy at the rainforest pool. Location was pretty central too.
Stayed in March 2024
Reviewed: 25 April 2024
Li
CambodiaStaff were friendly and very accomodating with requests. Me and my wife had requested multiple buckets of ice as we were having meals and drinks within the room and the staff members were very prompt with our requests. The staff were very helpful with assisting us in regards to any information we needed and the services available in the room.
Stayed in April 2024
Reviewed: 23 April 2024
Dave
United KingdomAmazing hotel and staff, this was my 2nd time here and I will be going again in January. Ideal location and great facilities.
Stayed in January 2024
Reviewed: 8 April 2024
Christopher
United KingdomBreakfast could be a bit better in quality.
Great design and location. Staff were super friendly and always willing to help Forest pool and jacuzzi were lovely escapes from the heat.
Stayed in April 2024
Reviewed: 6 April 2024
Ammu
QatarGood break fast spread , amazing location and good facilities.
Stayed in March 2024
Reviewed: 26 March 2024
Indra
IndonesiaLimited menu for the room service
I like everything about this hotel, simple but chic and comfort ! All the staff are very friendly and helpful
Stayed in March 2024
Reviewed: 22 March 2024
Alexandre
BrazilEverything good.
Staff pretty helpful and friendly. The breakfast is really good, yogurt, fresh fruits, eggs, a lots of things… The structure with pools are really nice. Great location, lots of restaurants around.
Stayed in March 2024
Reviewed: 23 February 2024
Ruth
Australianothing.
great location with a very comfortable and beautiful setting. Service is good, breakfast offerings are good and the hotel amenities are wonderful.
Stayed in February 2024
Reviewed: 17 February 2024
Robert
United StatesThe room was a bit dark; could have used more lighting near the bed. Not a big deal however.
The pools were very nice. Our room was spacious with a great patio. Breakfast was also very good, with quite a few different options. Hotel staff organized an efficient transfer from the airport. Location was great.
Stayed in January 2024
Reviewed: 14 February 2024
Ann
United KingdomIf I had to find one criticism and I’m really being picky, there was no mirror over the desk for doing your hair if you wanted to sit down
The best city hotel I’ve ever stayed in. The rooms were airy and comfortable. Beds a good size and very comfortable. A choice of outdoor pools.
Stayed in February 2024
Reviewed: 11 February 2024
Yi-tong
CambodiaThey updated their breakfast menu , quite good
Stayed in February 2024
Reviewed: 26 January 2024
Richard
United StatesThe Baitong Hotel is an exceptional property in Phnom Penh. The rooms are spacious, clean and well organized. However, the most outstanding element is the attention to detail and customer service. We had the pleasure of checking in with Kiry at the reception desk. He went above and beyond in the area of customer service. Whether it was tour connections, restaurant recommendations or checking in on things during our stay; we were amazed by this young man’s willingness to assist in any way possible. The hotel staff in general were all amazing but Kiry was a standout. In addition, I spent the entire morning in the Bodia Spa and can also highly recommended this experience. The cost is very reasonable for the half day package and the services provided were exceptional.
Stayed in January 2024
Reviewed: 24 December 2023
Bandit
ThailandThe wifi is not meeting our expectations.
Impeccable and carefully organized accommodations. Perfectly located near a variety of dining establishments and famous attractions.
Stayed in December 2023
Reviewed: 18 December 2023
Khaled
Kuwaitthe bathroom can be little bigger, and the air condition was very slow to cool the room
the staff and the hotel were very nice , i like the water falls, it all green in the inside , the roof top bar and restaurant are amazing.
Stayed in November 2023
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